Tune in to hear inspirational, honest stories about what it takes for a tech business to survive and thrive, from some of your favorite leaders in IT. Brought to you by ConnectBooster’s President and Co-Founder, Ryan Goodman.
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Confessions of an IT Business Owner Podcast


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Rayanne Buchianico - Optimize Your Workflows and Integrations in Autotask
35:18
35:18
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Rayanne Buchianico, Owner of ABC Solutions LLC, Autotask Consultant, and podcaster shares recommendations on PSA configuration and best practices with Ryan Goodman. From quoting and accounting tools to other critical platforms for running MSP businesses, the IT services expert and CPA emphasizes the value of configuring these key integrations and i…
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Confessions of an IT Business Owner Podcast


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Ryan Goodman - Protecting MSPs from Friendly Transaction Fraud
6:37
6:37
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For an IT services business owner with concerns about the trustworthiness of potential clients, what is the best way to minimize financial exposure and potential liabilities? Learn some of the tips for protecting your firm from the “unknowns” around transaction fraud in this timely podcast with Ryan Goodman, President of ConnectBooster.…
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Confessions of an IT Business Owner Podcast


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Amy Babinchak - Third Tier - Tracking Legislation and Rules for MSP
44:11
44:11
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Amy Babinchak, Owner of Harbor Computer Services and Third Tier, joins Ryan Goodman to discuss legislation specifically targeting MSPs. Ransomware and cyber threats are driving states like Louisiana to pass laws regulating the managed services and managed security services industry. How will that affect your firm? What legislation is working its wa…
In this episode, Ryan talks to Patrick Metzger, CEO and founder of PM & Associates. Once a teacher and coach, and now one of roughly 400 Professional EOS Implementers® in the world, his passion is helping businesses grow, scale and achieve the impact they’re looking to make. Patrick’s coaching and facilitation expertise helps businesses, owners and…
In this episode, Ryan talks to Nancy Hammervik, Executive Vice President of Industry relations for CompTIA and CEO of the CompTIA Tech Careers Academy. As everyone in the IT industry knows, Nancy and her team have done amazing things for the tech community, specifically around research and education, as well as certifications. CompTIA can be found …
In this episode, Ryan talks to Marvin Bee, Owner and President of MB Systems and host of the Podnutz podcast. Marvin has a unique perspective on the channel as both an MSP and a media professional who talks to the movers and shakers in the industry. In our conversation, we touched on his unique IT experiences and insight from being an IT entreprene…
Today I have the distinct pleasure of talking to Rayanne Buchianico, Owner of ABC Solutions. She runs an accounting firm with a national footprint that supports many IT services firms and she also provides Autotask consulting to MSPs. Rayanne is a well-known and well-respected financial voice in the MSP community. Rayanne and ABC Solutions can be f…
In this episode Ryan talks to Amy Babinchak, Owner of three IT-related businesses; Harbor Computer Services, Third Tier, and Sell My MSP. A technical professional with advanced skills in networking design, management, and implementation, she has been working in the SMB IT community for more than 20 years. Under Amy’s leadership, Harbor Computer Ser…
In this episode, Ryan interviews Karl Palachuk, author, Owner of Small Business Thinker, and president of the Great Little Book Publishing Company. Karl is an icon in the channel as a former MSP, an in-demand industry speaker, and a respected thought leader. Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the man…
In this episode, Ryan interviews Jerry Koutavas, president of the ASCII Group. Those of you familiar with the association know he and his team have done some amazing things for the MSP community, especially around education and member benefits. The ASCII Group can be found online at: http://www.ascii.com https://twitter.com/asciigroup https://www.f…
Today I have the distinct pleasure of talking to Brian Weiss, CEO and Founder of ITECH Solutions, an MSP based in San Luis Obispo, California. This is an insightful conversation as Brian shares how he and his team were able to overcome some major obstacles over the past couple of years and, despite all the challenges, strengthen and grow the busine…
Ryan interviews James Foxall, President and CEO of Tigerpaw. His company’s PSA platform has helped scores of MSPs better manage their businesses over the past couple of decades. In addition to running a successful channel software company, James is an advocate of the Entrepreneurs’ Organization, a non-profit that helps business owners achieve their…
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Mark Loveys, CEO of Datagate Innovation, talks about owning a software business and the steps he’s taken to grow it exponentially.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Ryan Morris, Principal Consultant at Morris Management Partners, talks about the challenges and struggles related to owning and growing a consulting and business development firm and how he overcame them.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Dan Shapero, President of TeamLogicIT, talks about the challenges and struggles related to owning and growing an IT services franchise business and how he overcame them.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Raffi Jamgotchian, CTO of Triada Networks, talks about the challenges and struggles related to owning and growing an IT business and how he overcame them.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Rick Jordan, CEO of ReachOut IT, talks about the challenges and struggles related to owning and growing an IT business and how he overcame them.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, Zac Cramer, CEO of IT Assurance, talks with us about his journey of learning to love being a small company, creating a diverse work force, and becoming a better leader.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Will Nobles, CEO of Vector Choice.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some experiences related to Owning and Growing an IT Business from the Perspective of a Peer Group, and how Steve Alexander, CEO of MSP Ignite helps his members overcome them.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some experiences related to Mergers and Acquisitions from the perspective of Rick Murphy, CEO of Cogent Growth Partners.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some experiences related to Mergers and Acquisitions from the perspective of Mike Harvath, CEO of Revenue Rocket.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Barbara Paluszkiewicz, CEO of CDNTechnologies.com.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of a Peer Group with Dennis O’Connell, Vice President of taylorbusinessgroup.com.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you'll learn about some profound struggles related to owning and growing an IT business from the perspective of Scott Wittstock, CEO of Fidelis Inc. This episode is sponsored by 5stepmarketing.com and BVOIP.com. Check out Josh Whitford and his offering at 5stepmarketing.co…
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Confessions of an IT Business Owner Podcast


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Tim Conkle – Roland Technology Group & The20
31:30
31:30
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Tim Conkle, CEO of Roland Technology Group and The20 talks about the challenges and struggles related to owning and growing an IT business and how he overcame them. Roland Technology Group can be found online at rolandtechnology.com, and The20 can be found at the20.com. A special thanks to our sponsors: 5 Step Marketing and BVOIP.…
Peter Kardel, CEO of Clever Ducks talks about the challenges and struggles related to owning and growing an IT business and how he overcame them. Clever Ducks can be found online at cleverducks.com/ A special thanks to our sponsors: 5 Step Marketing and BVOIP.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Chad Lauterbach, CEO of Be Structured Technology Group. This episode is sponsored by 5stepmarketing.com and BVOIP.com. Check out Josh Whitford and his offering a…
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Chris Schalleur, CEO of Christo IT Services. This episode is sponsored by 5stepmarketing.com and BVOIP.com. Check out Josh Whitford and his offering at 5stepmark…
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Jason Etheridge, CEO of Logic Speak. This episode is sponsored by 5stepmarketing.com and BVOIP.com. Check out Josh Whitford and his offering at 5stepmarketing.co…
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Joy Beland, CEO of Pink Hat Technologies. This episode is sponsored by 5stepmarketing.com and BVOIP.com. Check out Josh Whitford and his offering at 5stepmarketi…
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Confessions of an IT Business Owner Podcast


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Angel Rojas – DataCorps Technology Solutions
51:55
51:55
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Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Angel Rojas, CEO of DataCorps Technology Solutions.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Bob DeLisa, CEO of Cooperative Systems.By ConnectBooster
Welcome to the Confessions of an IT Business Owner podcast. In this episode, you’ll learn about some profound struggles related to owning and growing an IT business from the perspective of Scott Spiro, CEO of Computer Solutions Group.By ConnectBooster