show episodes
 
The Relentless is a podcast from Century21 Real Estate and Slate Studios that rethinks business, redefines success, and reimagines customer experiences. In Season 2, podcast host, author, and entrepreneur Kristen Meinzer talks to experts and thought leaders from a variety of industries about surprising ways businesses and entrepreneurs are redefining hospitality and delivering extraordinary experiences to customers. Be sure to check out Season 1 to hear host Dr. Julie Gurner and inspiring bu ...
 
YBY Boxes is your one-stop online destination for the complete range of custom packaging solutions. It all began with a mission to empower entrepreneurs across the country by providing them online packaging and printing solutions at highly competitive prices.
 
A show where we learn about and share everything concerning long range shooting and custom rifle building. Shooting fundamentals, equipment to get started, advanced equipment and building a rifle for precision shooting and long range. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today!Each week CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC ...
 
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker Information, a experience management consulting firm that helps companies accelerate their XM success.
 
The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.
 
This podcast features free audio guitar lessons taught by Desi Serna, author of Fretboard Theory and Guitar Theory For Dummies. Learn how scales, chords, progressions, modes, and more get applied to the fretboard and familiar songs. Hear how to best get your playing skills in order. Begin to improvise and compose. Understand why your favorite songs sound so good. ➝ What do you specifically need to do in order to play guitar better? Visit the GuitarMusicTheory.com website to get FREE custom v ...
 
Converge Coffee connects you with business experts who have succeeded by constantly pivoting and staying motivated from lessons they learned. You get each speaker's actionable insights and feel their passion like you were sitting right across the coffee table. This podcast is about building a strong customer experience (CX) community. Each episode will be packed with information at your finger tips. Think of this podcast as talking to the speaker right across the table and walk away with con ...
 
Creative 3D artist at ThePro3DStudio, a top 3D designing company providing high quality 3d services which include custom 3D modeling, rendering for product and architecture, animation and virtual services for various industries across the globe. My skill sets include creating photorealistic rendered models of architecture using advanced software programs. http://professional3dservices.com/
 
Join us to learn the leadership practices from C-Level Customer Experience executives at Airbnb, Walgreens, Audi, Premera, The Smithsonian Institute, Barney’s New York, and Adobe among others. They will fearlessly share with you what works...and what doesn’t work as we debunk this role, why it’s not about ”Kumbaya", but rather how the Chief Customer Officer is acting as the human duct tape of the organization - uniting companies to earn the right to customer-driven growth. Hosted by Jeanne B ...
 
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provid ...
 
Welcome to The Trials and Tribulations of a Pizza Order Taker podcast. My name is Jared and I've worked in customer service, for way too long. Let's reclaim our souls together by bonding over ridiculous customers, one story at a time. Feedback, thoughts and opinions appreciated: pizzaordertaker@gmail.com / Twitter: @pizzaordertaker
 
Stelios (Founder & Director of Ceres | Pure Food Innovation) travels and talks to exciting people within the Food & Hospitality industry. We don't rush in this podcast, we really want to find out what makes people do what they do. Focussed on learning from Chefs, Food Producers, Growers, Hoteliers, Suppliers, Restauranteurs, Trade Associations, and whoever makes hospitality happen. Tune in if you're in the business of making hospitality happen.
 
From controlling critters to whacking weeds to finding just the right plant for your plot, WGLT's Grow is your source for sage gardening advice and down-to-earth tips. Host Patrick Murphy is ready to take on all your gardening questions, so submit yours today . Let WGLT help your garden Grow! Support for WGLT’s Grow comes from FS Custom Turf by Evergreen FS. FS Custom Turf offers complete lawn and tree care services to preserve the health of yards, trees and shrubs. Products and services det ...
 
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show series
 
AI is beneficial to some, but a complete mystery to most. It’s a problem that should be remedied as AI can be incredibly helpful to a lot of companies, as long as they implement it correctly. Riaz Raihan and his company Alida know that well, so he is here to talk about how to use it in customer experience, how to deal with the problems that that ma…
 
Who Will the Packers Select With Their First Pick?Patreon: https://www.patreon.com/pack_daddyCashapp: $packpodVenmo: Ryan-SchlippSubscribe to my YouTube channel: http://www.youtube.com/channel/UCYzhNqQSNEPgpwDs7kXViUA?sub_confirmation=1Packernet Merch: https://teespring.com/stores/packernet-podcastBuy me a coffee: https://ko-fi.com/packdaddyCall or…
 
It’s important for those leading a company’s CX efforts to make certain the customer experience delivered by your front-line employees matches the customer’s expectations. And that means your employees need to understand your brand and the expectations it promises. Host Steve Walker welcomes Chris Wallace, co-founder and president of the InnerView …
 
Episode 77 - Lessons from the firing line: distracted shooting! A guaranteed way to increase or decrease your hit percentages and the choice is yours. The new Armory is about ready to open and poised to change an industry forever. Our open house is open for registration and includes our custom rifle building classes at no charge.…
 
Marc Havercroft - Global Chief Customer Officer - SAP Cloud Business Group| SAP SuccessFactors [Human Experience] He talks about:· Individualization vs Personalization· Removing obstacles and listening to your people· The importance of Emotional Intelligence The book that has influenced Marc the most in the past year:✔️ Grit: The Power of Passion a…
 
Join Kristen Hayer in conversation with Donna Weber, President and Customer Onboarding Leader at Springboard Solutions as we talk about her book, "Onboarding Matters" and share some of her approaches.Check out these links:New Book: https://www.donnaweber.com/bookOnboarding ≠ Implementation: https://www.donnaweber.com/post/onboarding-implementationT…
 
Martin is joined by David Wright, CEO of Pattern, the premier platform for global ecommerce. Pattern is a leading player in ecommerce intelligence, marketplace management and omnichannel retail strategy and execution for brands around the world. David shares his insights managing a hyper growth business that is partner obsessed, data centric as wel…
 
MANY people find themselves running around the same old stories that they can’t do something because of old excuses and fears. Are you a “people pleaser”? Do you feel guilty when you say “No” or annoyed with yourself when you say “Yes”? Julie Scott lives in Palm Springs, CA and is truthfully living the confident life she always dreamed of. She thri…
 
Welcome to Episode 3 of The Customer Service Gold Dust Podcast. In this episode, Gavin is joined by Gerry Davies. Together, they give some incredible insight into the recent history of customer service; the most transformative technologies; and how to nurture a company culture in order to stave off against employee attrition. ------ You can find Ge…
 
Antonio Buchanan is the Co-CEO and Chief Strategy Officer. He spent his career influencing some of the world's top brands. His career took off at Y&R Worldwide, where he quickly became a vice president of Strategic Planning working on American Express, Citigroup, Verizon, Evian, Disney and Club Med. He then served as a senior partner and head of St…
 
Jon Johnson is a professional musician turned Senior Customer Success Manager at Splash. He also led customer success at Zinier and is a founding member of the BreakoutCS community. In this episode, Jon talks about his experience as a musician and the lessons it taught him that have allowed him to excel in Customer Success.…
 
This week I'm joined by Lindsay from the Schlock and Awe podcast to discuss an early 90s curio starring Famke Janssen. Before she was Jean Gray, she was Lady X, a role she would probably like to forget about. But we won't! Follow this podcast on Twitter @CAWPodcast, FB, IG, or YouTube under Customers Also Watched, Letterboxd under AlsoWatched, or e…
 
On this episode of the Customer Discovercast we spoke to Konstantin Meska who is the Founder and CEO of Hirio.co, a hiring automation tool that uses data analytics to make the hiring process more efficient. Konstantin has a business development background and over 10 years experience building tech startups with a previous successful exit. He has a …
 
This episode is a replay of a popular conversation I had with Leslie Stretch, the President and CEO of Medallia about leveraging customer data to understand and anticipate customer needs. Leslie talks about how the pandemic has become “digital disruption at massive scale,” and the positive impacts this can have on the customer experience.…
 
Today on the show we have Ashvin Vaidyanathan, author and CCO at Gainsight. In this episode, we talked about the power and impact that Customer Success and Product teams have when joining forces, why Ashvin created a Customer Experience position to act as a liaison between the two teams and how they have a common north star metric they focus on. We…
 
As part of our Happy Customer podcasts, Keezia Obi of BeYou Solutions and Teleios Consulting, and Ruth Morris of Rema Consulting discuss how we can continue to support women during this time and give them the tools they need to build confidence and resilience. Ruth and Keezia have been working with women for many years. They offer a range of servic…
 
Customer satisfaction is an evaluation of the level of satisfaction expressed by the customers towards your brand or service. It is a determinant of whether a consumer will shop with you again or not, which impacts your business immensely. in this podcast, one of our packaging experts will discuss 5 effective ways of evaluating your business throug…
 
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