show episodes
 
#ProdMgmtTalk Professionals forwarding the movement for product excellence by design. Discussions about the art, craft and discipline required for products that contribute value. All aspects of customer development, user experience, product innovation, design, development, marketing and scaling. @ProdMgmtTalk Founded by @CindyFSolomon talking with thought leaders from Silicon Valley and beyond. @StartupProduct @ProductSummit Syndicating The Everyday Innovator with Chad McAllister.
 
The Hustle is a show dedicated to the evolution of the craft of design. We chat with design captains, inspiring designers, product leaders, agency owners, and the Funsize team about building teams that can create products that matter. Hosted by Funsize's Partner and Head of Design, Anthony Armendariz
 
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
 
Need some inspiration for your digital strategy or website, but don't have time for reading endless posts? Struggling to keep up with the latest innovations in web design, user experience and service design? These bite-sized digital insights from UX designer and consultant Paul Boag will keep you up-to-date. Typically only a few minutes long they are ideal listening when on the move.
 
The Design Better podcast delivers insights from the world’s most renowned design leaders, empowering teams to transform their practice and build remarkable products. This series is hosted by Aarron Walter and Eli Woolery and brought to you by InVision, the digital product design platform used to make the world’s best customer experiences. Discover more best practices, research, and resources at www.designbetter.com.
 
Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Guests have been featured on Fo ...
 
Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
 
Come join the CX Nation! Each week we discuss all things related to -- Customer experience, customer service & inside sales for today's world -- we explore customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service, no matter what the industry or space! Visit our website today at www.cxchronicles.com or check us out ...
 
The Modern Customer Podcast is a show that provides surprising and counter-intuitive insights on customer experience, social customer service and content. We will also dive into related leadership topics. The show is hosted by Forbes contributor and customer experience strategist Blake Morgan and features guests that include practitioners, authors, influencers and other tastemakers.
 
The CX Leader Podcast with host Steve Walker provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. Steve is CEO and Chairman of Walker Information, a experience management consulting firm that helps companies accelerate their XM success.
 
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
 
The best companies are the ones that make it incredibly easy, and delightful, to do business with. It’s seamless, frictionless, intuitive. It’s not just a better experience, they’re actually disrupting our very notion of what consumers should be able to expect from companies. You see, Aussies and Kiwis are a hard bunch to please - we have some of the highest customer experience expectations in the world. And luckily for us, our homegrown businesses know this. This season on HubSpot's Unconve ...
 
Field Trip by Nudge Rewards provides a first-hand look at how today’s top retail and foodservice brands are tackling their biggest challenges. From customer experience to employee engagement and team performance, this series will feature insights and actionable ideas from the field.
 
VIPdesk Connect is an innovative company out to transform the customer service industry. We are committed to ELEVATING the human experience – delivering positive customer experiences through team members we deeply care about. Join us on our journey as we set out to do good for our team members, clients and customers.
 
Shopify Masters is an official Shopify podcast where successful entrepreneurs and experts share their experience and inspirational stories. Each week, our host Felix Thea invites successful entrepreneurs to share their experience and practical advice for growing an online business on Shopify. Guests on the show come from a wide range of backgrounds and share insight into topics such as creating viral Facebook ads, outsourcing parts of your business, creating licensed products, running a news ...
 
Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world. His talks inspire companies about the smart usage of technology in the customer relationship without forgetting the human side of business. His keynotes are mind stretchers for business leaders. A very energetic and pragmatic keynote speaker, Steven shares his vision in speech ...
 
The Winning E-Commerce is for small and medium e-commerce entrepreneurs. There's no better way to learn how to build a great ecommerce brand than people who've done it before. We bring on merchants and experts and dive into how they built their businesses and their top lessons learnt. Your host Shahram Anver is one of those knowledge junkies always looking to learn more, join him for the ride. He's an ex-TripAdvisor optimization consultant and the co-founder of DataCue.
 
This podcast brings a different lens to the employee experience: a brand and customer experience angle, rather than a traditional HR angle. Our guests, all thought leaders and disruptors in the EX space in their own way, come to this show to debate, discuss and share best practices on the key components that foster employee engagement and strengthen company culture; and also to spark the conversation on how to create positive employee experiences.
 
Welcome to the “The State of Commerce Experience” Podcast Series, hosted by Brian Walker. This series features meaningful discussions with commerce industry experts and thought-leaders from around the world. The podcast will focus on the evolving nature of digital commerce, key industry trends, current market dynamics, and how B2B and B2C companies can differentiate themselves to thrive in the current climate. About your host Brian Walker is a veteran commerce strategy and marketing leader f ...
 
Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.
 
"This Is CX" is a discussion about all-things "customer experience", hosted by two guys (Mike Manfredo and Paul Hagen) that want to help people understand what customer experience is and how it can be done in a way that creates real value. We will share personal experiences and best practices, in our hope to make the world a little more customer-centric.
 
Rated as one of the top podcast hosts, Jim Rembach interviews guests on this unique human-centric leadership podcast that features real-life and personal stories of when they have failed and how they got over the hump. Learn to leadership lessons for delivering better customer service, customer experience, and employee experience. For more than five years, the show has generated thousands of leadership tips, quotes, and inspirational stories in a fun way. Join the fun with the Hump Day Hoedo ...
 
Inspiring stories from real customer, data, experience, innovation, product, and transformation champions and leaders. Hear from experts across the world as they share what it takes to harness human-centered and data-driven thinking in order to deliver better insights, products and experiences. go Beyond the Data is hosted by Dave Mathias and if you like please subscribe and provide a positive review. Get more great content by signing up for my newsletter at https://gobeyondthedata.com
 
The brutal truth about digital performance engineering and operations. Andreas (aka Andi) Grabner and Brian Wilson are veterans of the digital performance world. Combined they have seen too many applications not scaling and performing up to expectations. With more rapid deployment models made possible through continuous delivery and a mentality shift sparked by DevOps they feel it’s time to share their stories. In each episode, they and their guests discuss different topics concerning perfor ...
 
ख़बरनामा brings you the top headlines and news in Hindi from different categories such as National, Politics, World, Cricket, Entertainment, Business, Tech and Auto. Its updated daily and its brought to you from http://Jagran.com, the online version of the world's largest read daily newspaper - Dainik Jagran, with 49 Million users (comScore MoMx Platform; Sep 2019). The site aims to reshape the online Hindi news segment in Hindi Heartland with a compelling customer experience and user engagem ...
 
Emerging Tech Radio is a podcast that explores everything about energy, electric vehicles and other emerging technologies in the cleantech space. It brings together industry experts, entrepreneurs and policy makers from India and around the world together for conversations that are aimed to transform the future of global energy. Hosted by Netra | Produced by Customized Energy Solutions | Music credits: Vexento
 
Growth Curve is a series where emerging brands are showcased based on their ability to innovate (re: product development, customer experience, culture). These episodes get right to the heart of the matter, focusing in on a specific innovation or project, hearing directly from the founder or CEO in an environment that is comfortable and helps to bring the personality of our guests out into the open
 
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show series
 
David Wachs was working for a venture capital firm back in 2004-2005 when he got fired by his boss for allegedly losing some stocks. Not having any money left, David moved back to his home in Arizona and started his first company, Cellit, which quickly became a huge success. It was initially a struggle to launch the company at first, but David got …
 
In episode three of the Voice of the customer, we host our FIRST couples cast. In this episode, you get to hear what customer service means from people who have served their country, a fantastic experience on the Disney Cruise Line, and a mishap at Burger King that went south fast...oh, we also talk about the AFC East and the Bills-Patriots dynamic…
 
Competitive retail electricity markets give consumers a choice of who will supply their electricity. Only 18 states in the U.S., including Washington D.C., have introduced these types of markets, giving consumers a choice in who generates their electricity. This, of course, has a significant impact on how a utility company approaches customer exper…
 
Daniel Rodriguez is the head of marketing at Simplr, which is upending the traditional customer service model by providing premium brands with flexible, 24/7 on-demand specialists for all digital channels. The company's specialists are unique work-from-home pool of highly educated professionals who use Simplr's, AI-powered platform to replicate ton…
 
Lori Cobb found her passion in a leadership role at Cummins Inc. that included responsibility for customer experience and insights: “I love solving problems, and I particularly enjoy solving customer problems,” she says. “And customers were hungry to have somebody just listen to what their needs are.” Today, she’s CEO of Mockingbird Ventures and a …
 
The power of very simple changes to your language to the customer experience How do you use words to remove customer friction in service In service recovery - How to Say Sorry less, apologize more What are the steps in actually getting forgiveness when your brands screw up How do you use words to reduce turnover Where do you start? Contact Krister …
 
The B2B space is often an overlooked area for customer experience. But customer-centric experiences are crucial in the B2B world and come from listening to customers and continually evolving. When Kristi Langdon joined Daimler Trucks, she saw the company was incredibly product-focused, but not very customer-focused. The company was successful becau…
 
“Retail sites are a very static framework… they don’t represent at all how you walk into a mall or walk into a store and discover a product. To me, it's been an area begging for evolution for quite some time.”Digital marketplaces and eCommerce specialists were already forcing traditional stores to move from brick-and-mortar to a virtual world, but …
 
अनलॉक-5 में अंतरराष्ट्रीय उड़ान को छोड़ खुलेगा पूरा देश, latest news in hindi, hindi news podcast, jagran news podcast, latest news in hindi, audio news, dainik jagran, jagran podcast, hindi podcast, podcast, jagran news desk, jagran news, hindi news, latest hindi news, top news podcast, top news today, todays news, indi news podcast…
 
Margaret Lee is the Director of UX Community & Culture at Google. A self-described "reluctant leader," she heads up programs that unite departments across the company and create Google career opportunities for those who might not typically have access. Margaret created this role for herself a few years ago when she noticed there was an opportunity …
 
बाबरी मस्जिद विध्वंस केस में सभी आरोपियों को CBI कोर्ट ने किया बरी, latest news in hindi, hindi news podcast, jagran news podcast, latest news in hindi, audio news, dainik jagran, jagran podcast, hindi podcast, podcast, jagran news desk, jagran news, hindi news, latest hindi news, top news podcast, top news today, todays news, indi news podcast…
 
CBI की विशेष कोर्ट 28 साल बाद आज सुनाएगी फैसला, latest news in hindi, hindi news podcast, jagran news podcast, latest news in hindi, audio news, dainik jagran, jagran podcast, hindi podcast, podcast, jagran news desk, jagran news, hindi news, latest hindi news, top news podcast, top news today, todays news, indi news podcast…
 
Join our free UX writing module: https://course.uxwritinghub.com/free_course You can read more from Victoria and Angela’s work here: https://www.linkedin.com/in/victoria-stanell-3066061b/ http://victoria-stanell.com/ https://www.linkedin.com/in/angelakilduff/ https://medium.com/@angelakilduffBy Yuval Keshtcher
 
Latest Hindi News: 1) वैक्सीन की अतिरिक्त खुराक बनाएगी सीरम इंस्टीट्यूट ऑफ इंडिया 2) 56 विधानसभा सीटों पर उपचुनाव की घोषणाBy ख़बरनामा
 
Driven by technological innovations, customers’ expectations have completely transformed over the last decade. In my new book The Offer You Can’t Refuse, I try to illustrate how companies in all sectors – from HR to the healthcare industry and even governments – can take their customer service one step further and play an active role in their custo…
 
Global Product Management Talk is pleased to bring you the next episode of... The Everyday Innovator with host Chad McAllister, PhD. The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers. About the Episode: When I’m working with a group of produ…
 
What do you do when everything about how you run a business goes out the window? Software company Red Hat is regularly recognized as one of the best places to work, in part because of its strong community and culture. But when the COVID-19 pandemic forced employees around the world to work from home, the company had to find new ways to support its …
 
Learn about admitting mistakes before your customers notice them, building fans by sharing secret recipes, and revisiting the power of customer evangelism. Bite-Sized Delight From the Episode: • Acknowledge Mistakes Before Customers Notice To Build Lifelong Loyalty - By reprinting a misprinted cover before Juniper Books’ customers noticed a mistake…
 
In an era where almost everything can be sold online, selling tiles online probably doesn’t sound all that far-fetched. But despite rising consumer demand and an untapped market, Drew and Floss, founders at TileCloud, were repeatedly told ‘that’ll never work’ when they set out to build Australia’s online tile store. We chat with the founders about …
 
When we don't have much experience in the field we're working in, or get a big promotion, we can have what some people call Imposter Syndrome. Imposter syndrome is when you feel like you aren't deserving or good enough for the opportunity, even if your track record might suggest otherwise. These feelings can be especially prevalent we don’t have mu…
 
We chat with Stefan Gehrig of King Kong Apparel on product development, prelaunch strategies, and how to generate repeat sales. King Kong Apparel is the makers of high-quality bags and backpacks for serious athletes. For more on King Kong Apparel and show notes: https://www.shopify.com/blog/king-kong-apparel-prelaunch Tune in to learn How to use th…
 
Custom shirts for community pros, moderation best practices, and a role-play in which Erica drops the ban hammer on Brian. Get Your Community Shirts!: https://ib4tl.fm/shirts Moderation: Former YouTube Mod is suing because of PTSD Facebook paid $52m to Mods with PTSD Adam Nichols Definition: Moderator Definition: Moderator Guidelines Definition: Ab…
 
Suvendu Pal, also known as Du, is the brains behind Gift Hero. When he’s not dreaming of his next wish list to create, he enjoys long walks on the beach and candlelit dinners. Join our 🔥 Facebook Group to meet other listeners of the podcast: facebook.com/groups/mipvips. This Episode is Sponsored By: Layne in Kyle, Texas thought his first group call…
 
Latest Hindi News: 1) राष्ट्रपति ने तीनों कृषि विधेयकों को मंजूरी दी 2) देश में वैक्सीन की जानकारी के लिए पोर्टल हुआ लांचBy ख़बरनामा
 
In episode #96 of The CXChronicles Podcast we welcomed Robin Marcenac, Head of Customer Experience & Success at Pypestream to talk with the CXNation. Robin talks with Adrian and the CXNation about his customer experience leadership journey helping to build customer support teams and strategies at companies like IBM and Pypestream in New York City. …
 
दिल्ली में यूथ कांग्रेस कार्यकर्ताओं का इंडिया गेट पर प्रदर्शन, ट्रैक्टर में लगाई आगBy ख़बरनामा
 
मन की बात में बोले PM मोदी- हमारे किसानों की मज़बूती ही आत्मनिर्भर भारत का आधारBy ख़बरनामा
 
Latest Hindi News: 1) प्रधानमंत्री नरेंद्र मोदी ने संयुक्त राष्ट्र महासभा के 75वें सत्र को ऑनलाइन संबोधित किया 2) अमेरिका में केवल 90 दिन तक ही रह पाएंगे चीन के पत्रकारBy ख़बरनामा
 
In this episode of The Winning E-Commerce Experience Show, Chase Fisher talks about using crowdfunding as a successful entry point to his sunglasses ecommerce empire today. Specifically, he talks about: - Shopify: What makes a good ecommerce marketing strategy? - Want the best products for your business? Learn from your customers - How to build a s…
 
In this episode of The Winning E-Commerce Experience Show, David Mason talks about how to use innovative shopping tools for building a successful business. Specifically, he talks about: - Killer Tips: How to Start your Online Store - Timeless Strategies, New Standards & The Future of E-Commerce - Great Customer Experience & Service - A Key for Amaz…
 
Welcome everyone! Disney+’s Mulan experiment is a massive success, Walmart is still in the TikTok race, Amazon may go public with its healthcare service, the big tech companies tackle discrimination on social networks, a cheaper Tesla is coming up and Microsoft wants to introduce a mental health monitor in Teams app. Enjoy!…
 
Latest Hindi News: 1) एसपी बालासुब्रमण्यम का 74 साल की उम्र में निधन 2) बिहार में चुनाव की तारीखों का ऐलान, तीन चरणों में वोटिंगBy ख़बरनामा
 
When developing a SaaS product, founders and product managers always have to deal with limited resources. Is there a formula for making the best feature decisions? Our guest today is Corinn Pope, founder of Speckled and prioritization expert. You’ll hear Corinn’s recommendations on roadmaps, decision-making formulas, prioritization processes, and m…
 
बिहार में तीन चरणों में होगा चुनाव, 28 अक्टूबर, 3 नवंबर व 7 नवंबर होगा मतदानBy ख़बरनामा
 
कृषि बिल के खिलाफ सड़कों पर किसान, पंजाब-हरियाणा समेत इन राज्यों में रहेगा असरBy ख़बरनामा
 
The Curated Experience Podcast hosts Joseph Maxwell of Parlance, for episode #79 Why is the phone automated system and IVRs so universally hated Why speech recognition alone doesn't get the job done Building a phone system that works for elderly patients 35% of callers gets transferred, they don’t like it, and it can be prevented You can improve th…
 
The COVID-19 pandemic has shifted healthcare virtualization into a higher gear across multiple industry segments and workflow areas. Telemedicine might be the catch-all term for modern, digital communications between providers and patients, but a big opportunity awaits organizations — patient intake. Greg Kefer and Justin Mardjuki sat down in our v…
 
It makes good business sense: happy employees lead to happy customers. On this episode of TELUS International Studios, Evelyn Doyle, HR Director EMEA at Patagonia talks to us about how empowering employees to be a part of something bigger is the secret that's stitched into Patagonia's fabric. Culture, purpose, and being part of a change is somethin…
 
Latest Hindi News: 1) सऊदी अरब ने भारत जाने वाली वंदे भारत उड़ानों को दी अनुमति 2) फिटनेस इन्फ्लुएंसर्स से प्रधानमंत्री ने किया संवादBy ख़बरनामा
 
यूपी में स्वदेशी वैक्सीन कोवैक्सीन के तीसरे चरण के ट्रायल को मंजूरी, लखनऊ व गोरखपुर में होगा परीक्षणBy ख़बरनामा
 
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