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Best Customer Service Tips podcasts we could find (updated August 2020)
Best Customer Service Tips podcasts we could find
Updated August 2020
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Come join the CX Nation! Each week we discuss all things related to -- Customer experience, customer service & inside sales for today's world -- we explore customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service, no matter what the industry or space! Visit our website today at www.cxchronicles.com or check us out ...
 
In no more than 15 minutes of your time, you can learn tips, techniques, and how to write service the right way! Anyone who will ever set foot on a service drive will benefit from this engaging, informative, and proven information. Each week will cover a new subject or topic, directly from Jeff's newly released book: Write Service and Write Your Own Paycheck!
 
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variet ...
 
Rated as one of the top podcast hosts, Jim Rembach interviews guests on this unique human-centric leadership podcast that features real-life and personal stories of when they have failed and how they got over the hump. Learn to leadership lessons for delivering better customer service, customer experience, and employee experience. For more than five years, the show has generated thousands of leadership tips, quotes, and inspirational stories in a fun way. Join the fun with the Hump Day Hoedo ...
 
Design Thinking 101: Learning, Leading, and Applying Design Thinking Design Thinking 101 helps listeners learn about design-driven innovation, connect design thinking to strategy and action, and explore learning from challenges overcome while applying design thinking and related innovation approaches. You'll hear design practitioners' stories, lessons, ideas, resources, and tips. Our guests share insights on how to deliver results with design thinking in business, social innovation, educatio ...
 
Are you looking for actionable, real-world marketing advice from the industries best and brightest? Keep informed of the latest business and marketing trends, whether you’re an eCommerce or subscription business, doing ten thousand or ten million in revenue. The Customers Who Click podcast brings you valuable, and actionable advice directly from leading marketers in your field. In every episode you’ll learn about a specific topic, including several tips you can walk away with to implement yo ...
 
Welcome to The Proven Principles Hospitality Podcast! This show is aimed at demystifying the inner workings of hotels. We share insights and best practices on the skills needed to be successful in any customer service focused business. On the show you'll find interviews with hospitality industry experts and individual episodes that break down the tools, tips and tricks that the best run hotels use everyday. Produced by Knowing Hospitality, a hotel management and consulting firm based in Seat ...
 
Do you like stories about business? I do! I’m endlessly fascinated by the creative and innovative strategies business people employ to build their businesses. I love the stories of how businesses were started, bought, sold, grown, failed, and the stories of pitfalls and advances. They’re all interesting. As someone who runs a business and advises others who run businesses, I find the stories useful and informative as well as cautionary and inspirational.
 
Media Motivators is the podcast for management, marketing and media ideas. Includes internet marketing, web marketing, email marketing, sales, sales training, sales marketing, direct marketing, marketing strategy, marketing services, target marketing, event marketing, small business marketing, marketing plans, marketing resources, marketing training, marketing tips, branding, corporate branding, product branding, branding strategy, internet branding, marketing branding, brand building, publi ...
 
Thanks for listening to WCR Nation, The window cleaning podcast. Every week we talk about another aspect of owning a window cleaning or pressure washing company. We are all small business owners, and now we have a podcast specifically made for window cleaners. If you have a service business, hopefully this podcast will help you with the day to day. We talk about everything business related from marketing to software, even tips and tricks and how to start a window cleaning company, or even st ...
 
Back office support can make or break your contracting company. Let us move your contractor bookkeeping service off the roller coaster of pain onto the merry go round of peace of mind with our U.S.A. based outsourced contractors bookkeeping services and contractor success M.A.P.
 
We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.
 
Welcome to Experience This! where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more. Always upbeat and the definitely entertaining, customer retention expert Joey Coleman and social media expert Dan Gingiss serve as your hosts for a weekly dose of positive customer experience. This show will help you attract and keep more customers so you can grow your business, increase your profits, and have m ...
 
Have you dreamt of firing your boss and starting a business of your own from home? This weekly show for the new online business owner provides information on marketing skills, tips and actionable strategies to start and grow your own home business. Learn sales training, customer support and online marketing , internet systems setup, free software and tools, empowerment strategies and success mindset techniques for the home business entrepreneur. Get your weekly dose of home business mentorsh ...
 
If you want to grow your YouTube channel, get more subscribers, get more views, and even do brand deals on YouTube, then this is the show for you!On TubeTalk, we deal with the real stuff YouTubers go through. TubeTalk is all about strategy, YouTube How-Tos, and real practical tips that you can implement today. We answer the tough questions of how to get more subscribers, how to get your videos discovered, and how to make money on YouTube being a full-time YouTuber.We talk brands, how to get ...
 
Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a trav ...
 
The MarTech Podcast tells the stories of world-class marketers who use technology to generate growth and achieve business and career success. In each episode, you’ll hear from an innovative marketer as they walk through their career path and discuss the challenges of their current roles. This podcast will unearth the successes and pitfalls of industry experts, as they share their real-world experiences and teach us the tools, tips, and tricks that they’ve learned along the way.
 
Tech Money Talks hosted by Brian McCumber is a Technology E-commerce Podcast that goes deep into Dropshipping with today's top Six Figure and Million Dollar E-commerce Professional Dropshippers, revealing their Journey into Dropshipping. Discover the Secret to their Dropshipping Success with real-life advice for you to start your own online business. Learn about E-commerce Dropshipping tips, Digital Marketing Strategies, Facebook Advertising, and Google Ads. Follow along with all things E-co ...
 
Start and grow a profitable solopreneur business while designing a life you love. Join Steve Coombes and top solopreneurs and business leaders from around the world for their best business tips, tools and strategies for growing your business. To grow your business even faster, join the Solopreneur Success Connections community or get coached directly by Steve Coombes. Learn more about both at solopreneurcoach.com.
 
Let Dr. Andrea help you to understand what is happening in the brain and body, chemically, electrically, magnetically, mentally, and emotionally during conversations that impact how we converse and connect on Conversation Reimagined. Dr Andrea will explore methods to *think *about conversations differently or for how to behave differently in order to have better relationship outcomes. Gain insights, tools and tips for having better conversations to have better relationships with Dr Andrea.
 
Founded in June 2015, Service is creating the future of customer service. We have a crazy idea-- we think that customer service should be a simple and painless process. We've all been in phone tree hell, shouting at an automated system that can't seem to understand any thing we have to say. We've got a better system. What if, instead, you could reach out and have someone else handle the issue for you? Through a combination of machine learning and human agents, we're working to create a total ...
 
You’ve got the makings of a promising, even popular, product line. Amazing. Now what? How do you focus on your craft or build your brand when you’re crazed with sourcing, shipping and, when you can get to it, customer service? The answer: Brand Licensing. Celebrities, influencers, entertainment companies, fashion labels and savvy artists who know how it works do what they do best (and what they love) while watching their businesses grow on someone else’s dime. The Brand Plus Brand podcast wi ...
 
The Uncensored Growth Podcasts reveals all of our online business and high-level strategies, growth hacks and marketing tips and tricks, so you'll get a behind-the-scenes look on what it takes to grow a business to 7-figures and beyond. Whether you are a business owner, marketer or anyone trying to grow a business, this is where you'll hear all about automation, analytics, outsourcing & delegation, Facebook Ads, split-testing, storytelling, video marketing, funnels, email marketing, software ...
 
Jesse Dolan and Bob Brennan from Intrycks share the digital marketing strategies and local SEO tactics that service businesses can use to get ahead of the competition, get found in search engines, and attract more new local customers for their business. Discover how to identify your ideal customers online, get your website ranked at the top for the searches you want, generate more qualified leads, and how to convert those leads into new customers at a higher rate. For the past 20 years, Jess ...
 
New Construction Marketing Podcast is an educational weekly show for new construction sales professionals designed to provide actionable ideas to help you sell more homes. Weekly topics range from new home sales best practices, time management tips, productivity tools, industry trends and marketing ideas. Sitting in the decorated model home by yourself can feel like you’re on an island-especially when you’re in a slump, but you’re not alone-tune in to get inspiration from a community of real ...
 
Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...
 
We explore the essential aspects of communications, marketing, and writing. Podcast interviews with thought-leaders look at important influences that shape a PR pro’s or marketer’s work and creativity for the better. Show host Sheelagh Caygill uses her experience as a journalist to ask guests probing questions, often revealing little-known tips and insights. Episodes always offer listeners solutions to common problems and actionable tips. Sometimes the topics we explore will have a less dire ...
 
The Defence Connect podcast is a unique series of discussions with members of the Australian defence industry, providing the perfect blend of business intelligence and insights from industry professionals. With guests from Defence, Primes and SME’s, academia and other key industry figures, this is the only podcast that brings the Australian defence community together. Defence Connect is a dynamic 360° platform bridging the gap between the customer (Defence) and industry. Defence Connect has ...
 
Save more and spend less is more than just a motto for money expert Clark Howard; it’s a way of life. Clark and his crew — Team Clark — are on a mission to empower people to take control of their personal finances by providing money-saving tips, consumer advice, hot deals and economic news to help everyone achieve financial freedom. Clark is a nationally syndicated radio talk show host and a consumer reporter for television stations around the country. His podcast, The Clark Howard Show, rec ...
 
The most innovative people in the world of small business go one-on-one each week with marketing expert Tim Reid. In this award winning podcast; business owners share where their original business idea came from, how they got it to market and the strategies they used that led to their business’s unprecedented growth. Host Timbo Reid’s curiosity for what makes business owners tick and his passion for small business success means that every episode is chock full of marketing gold that will hel ...
 
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show series
 
People are getting bill collection notifications via text or email that are scams. Especially in these emotional times, be vigilant for scam artists trying to get your personal or financial information. Life insurance companies want access to medical records in order to speed up life insurance purchases. Learn more about your ad choices. Visit mega…
 
The post E1094: Thrasio Co-CEO Josh Silberstein acquires & operates 60+ Amazon brands, shares insights on mastering the marketplace, competing with AmazonBasics & more appeared first on This Week In Startups.By ThisWeekInStartups.com
 
Jonah Berger, professor at the Wharton School of the University of Pennsylvania, says that most of us aren’t approaching persuasion the right way. Pushing people to behave how you’d like them to or believe the same things you do just doesn’t work, no matter how much data you give or how many emotional appeals you make. Studying both psychology and …
 
Today we're going to discuss how to effectively dial for dollars. Joining us is Jake Lynn, the Host of the All Things Telesales podcast, which is a series of in-depth conversations with leaders in all types of phone-based sales, including industry's lead generation B2B,B2C, and SaaS tech sales and contact centers. In part 2 of our conversation, we …
 
Jesse Horwitz is co-founder and co-CEO at Hubble, one of America’s fastest-growing direct-to-consumer e-commerce companies. Horwitz and co-founder Ben Cogan earned spots on Forbes’s 30 Under 30 list in 2016 and over the past two years have extended Hubble’s footprint around the world. Horwitz wrote and published Selling Naked, a how-to and guidance…
 
Top Takeaways: - Companies can find success by identifying a specific problem and then solving it for their customers forever, turning it into a “forever transaction.” - Everyone is in the subscription/membership business whether they know it or not. Even if there is no traditional subscription involved, customers “renew” by returning to do busines…
 
Matt Reibach from Socketlabs takes us through the importance of transactional email, and how you can drive value for your business by taking advantage of the emails your customers actually want to receive. In this episode you’ll learn the biggest mistakes businesses use with transactional email, how to go about implementing these properly into your…
 
In this episode of the CXChronicles Podcast we chat through 6 reasons to invest in customer feedback within your business. Collecting, measuring, analyzing and understanding what to do with customer feedback is becoming priceless as more companies understand the power of customer feedback mediums like NPS, CSAT, CES and Product Scoring. In this wee…
 
Clark discusses the difficulty many are having as federal unemployment benefits run dry in the absence of another stimulus bill. It could lead to an increase in evictions if the federal government doesn't pass another bill soon. The school year is getting off to a rocky start in many places. As some kids are doing remote learning, others have gone …
 
Not every business owner wants to be the next Zuckerberg. Some are happy building a business that brings them a decent income, and lots of happiness. Host Tim Reid chats with Hotwire Heating’s Luke Chant, who’s done exactly that, and in this episode he shares the 10 things that enabled a moderate level of business success.…
 
I invited today’s guest because I’m so freaking fascinated by China. I see the future opportunity there. I see that it’s on the rise and I want to learn more about what’s going on there.My guest today is Brian Miller. Brian is the founder of Easy China Warehouse, a global fulfillment warehouse for e-commerce sellers.I invited him here to talk about…
 
Today we're going to discuss how to effectively dial for dollars. Joining us is Jake Lynn, the Host of the All Things Telesales podcast, which is a series of in-depth conversations with leaders in all types of phone-based sales, including industry's lead generation B2B,B2C, and SaaS tech sales and contact centers. In part 1 of our conversation, we …
 
Nancy is the CEO and Founder of PathMatch, a platform that matches students to in-demand careers, helps them prepare, and then connects them to top employers. She’s also a Talent Partner at Hypothesis Ventures, a Venture Capital firm, where she advises high-growth companies on hiring. Prior to this, she was former CEO of FILD, a recruiting firm tha…
 
Gavin Scott, a Customer Service Coaching Consultant, gives a presentation on how we can tweak our existing coaching methods to inspire contact centre advisors to improve their performance. In his presentation, Gavin also talks about how to best give feedback, introduces us to the concept of the “full emotional bank account” and also discusses the i…
 
Cole Zucker is the Co-Founder and former Co-CEO of Green Creative, a company that offers a comprehensive line of high-performance LED lighting solutions that have been widely adopted by some of the largest companies in the world. After graduating from college, Cole moved to Shanghai, China where he met his business partner, Guillaume Vidal. In 6 ye…
 
Today we rebroadcast our conversation with Derek Andersen, Co-Founder and CEO at Bevy, which is a customer to customer community management platform that helps brands build their community in real life. In part 2 of our conversation, we discuss building local event marketing tech stack. Show Notes Connect With: Derek Andersen: Website // LinkedIn T…
 
Today we rebroadcast our conversation with Derek Andersen, Co-Founder and CEO at Bevy, which is a customer to customer community management platform that helps brands build their community in real life. In part 1 of our conversation, we discuss building local communities from the ground up. Show Notes Connect With: Derek Andersen: Website // Linked…
 
Micah Green is the Founder, President and CEO of Maidbot, an industrial automation company on a mission to bridge the gap between robots and humans - starting with Rosie - the world's very first housekeeping robot for hotels and commercial buildings. Like a self-driving car, Rosie navigates intelligently through the space while cleaning floors and …
 
Gold prices have been soaring. And the gold bugs are touting gold to the masses as the best investment strategy. Clark talks about how you should think about gold in your investment portfolio. Kim and Joel share the Clark Stinks posted on the web and share with Clark. Submit yours to: Clark.com/ClarkStinks. Learn more about your ad choices. Visit m…
 
Today’s guest founded software that you have no doubt used a bunch but you might not know about the company behind it. Well, the person behind the company is George Deglin. He is the founder of OneSignal, software for Mobile Push Notifications, Web Push, and In-App Messaging. OneSignal makes it really easy for companies of all sizes to re-engage us…
 
This Podcast Is Episode Number 0379, And It's About Five Ways To Increase Your Construction Business Profit First, we always ask our clients to decide what they want from their construction company. Do you want to get rid of the boss? Do you want to work in a more structured environment? Are you sick and tired of working for the boss's son or daugh…
 
Kristi Ebong is the Senior Vice President of Corporate Strategy for Orbita, the leading conversational AI platform for healthcare. Orbita’s award-winning, HIPAA-compliant conversational AI platform powers voice and chat solutions for healthcare and life sciences organizations that improve patient engagement, increase clinical efficiency, and improv…
 
Today we're going to discuss some secrets to driving organic growth. Joining us is Damon Burton, who is the President of SEOnational, which is a search engine optimization company that helps websites rank higher on Google without paying for ads. In part 2 of our conversation, we discuss how to outrank a billion-dollar company. Show Notes Connect Wi…
 
We are very excited today as we have a very special guest! We are fortunate to have Mordechai Arba as a featured guest here on Tech Money Talks! If you don't know who he is, Mordechai runs multiple successful online stores and he is the Founder & CEO of Ecomhunt, an e-commerce platform built to help store owners easily find winning products, and bu…
 
This week on Nation we are talking about printing with Steve from our printing department. I know some people are scared of printing, but it can be done right! when someone says its expensive, they dont see the value. I LOVE good printing! If you need printing let me know! or any supplies at all. Jersey 862-312-2026…
 
All relationships have an emotional component. How many companies have we decided to stop doing business with after watching how they treat their employees and customers? Leaders face an urgent need for increased empathy and emotional understanding of their customers and employees, yet these concepts are often not emphasized or neglected. Our under…
 
Credit card limits are being cut for many customers by the banks. This is going to drastically hurt the credit scores of many - and in the midst of a pandemic. AT&T is having an incredibly tough time. The company is losing massive amounts of subscribers which is crushing revenue. Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
HALLELUJAH! You have finally decided to get your service team the training they so desperately need! Now the question is, what is the best way to get them that training? Do you appoint someone already on your staff to conduct the training? Do you hire a full-time trainer? Do you rely on your manufacturer? Do you allow your product venders to take o…
 
This episode sees host Sheelagh Caygill talk to branding pro Jack Fussell. He's worked with hundreds of businesses on brand strategy, and knows what makes a brand great. Branding is so much bigger than a logo, website, or business card. Jack says at the end of the day, the most simple version of understanding what a brand is, is what your customers…
 
Today we're going to discuss some secrets to driving organic growth. Joining us is Damon Burton, who is the President of SEOnational, which is a search engine optimization company that helps websites rank higher on Google without paying for ads. In part 1 of our conversation, we discuss why do companies buy ads when search is free. Show Notes Conne…
 
Zuleyka Strasner is the Founder and CEO of Zero, providing zero-waste groceries delivered fast, all to fit with their mission of removing single-use plastics from the food system. They architected a way to save the oceans while eating cleaner, healthier, and cheaper than ever before, and are leading the zero-plastic movement, one pantry at a time. …
 
Many of us create youtube videos when we have some free time. Since we don't have much time, we tend to rush in, put something together that will hopefully get us more views and more subscribers. But I wonder how much attention are we giving to the stuff that matters such as structure, the audience, and standing out in a saturated niche? On today's…
 
The post E1092: The Next Unicorns E12: Homebound CEO & Co-Founder Nikki Pechet is solving the home building process by increasing customer experience, helping victims of natural disasters rebuild efficiently appeared first on This Week In Startups.By ThisWeekInStartups.com
 
With more Americans staying put and hunkering down, the storage unit industry is hurting in a big way. A new survey from Bankrate shows that almost 50% of Americans have had a reduction in income because of Covid. Pay cuts and furloughs have made things much harder on a lot of folks. Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
On this episode we discuss the current debate and legal climate on mandating mask usage in hotels with Myra Creighton, Partner at the Atlanta office of Fisher Phillips. She also shares advice on how to deal with the conflicting information out there to ensure you, your guests and employees are safe as hotels operate in this new environment. Myra sh…
 
Alan Willett was employed in a corporation and felt miserable about the job. Then, he came to a realization that all the work that he was doing was actually for himself and the greater good. Having shifted his mindset, Alan Willett returned to his work having the ability to say no and not just doing everything they wanted him to do. Alan took owner…
 
If you’re buying ads, you might relate to what today’s guest does. Here’s a use case: Imagine you’re buying Facebook ads and Google ads, and you’ve got data coming in from Google analytics. It tells you what’s happening on your site with traffic, and maybe you want to figure out if your subscriber number growing.To know all that, you might have to …
 
Today we're going to discuss how marketers are adjusting to the new post COVID normal in the B2B space. Joining us is Dustin Deno, the VP of Sales Enablement at Showpad, which is a sales enablement platform, that marketers and sales teams rely on, to prepare sellers, engaged buyers, and optimize performance with insights. In part 3 of our conversat…
 
Eric Martell is a founder at Pear Commerce, which simplifies retail marketing by connecting CPG advertisements directly with retailers. Their mission is to provide complete transparency from the click of an ad to the purchase of a product. Eric is also a Venture Partner at Gener8tor, and was Managing Director of Gener8tor Minnesota until September …
 
Making business decisions during normal circumstances can be challenging enough. With coronavirus (COVID-19), many small businesses have had to change their plans and Bean Ninjas is no exception. In this episode Meryl Johnston shares her thought process behind a couple of recent business decisions - pausing the education business unit, and switchin…
 
Roth 401k's make more sense than traditional 401k's for a lot of people. Clark discusses why that is the case. Wendy's has launched a rewards program. Starbucks just made changes to its rewards program. Clark talks about which ones he uses and how he's able to use these rewards programs and apps in order to score discounts and free food. Learn more…
 
The post E1091: LAUNCH Accelerator Cohort 17 founders reflect on their journeys throughout the program: Nude Barre (DTC hosiery made for women of all shades), Techmate (On-demand tech support for remote & satellite employees) & Solo (Trucking-as-a-Service) appeared first on This Week In Startups.By ThisWeekInStartups.com
 
Leigh Thompson, professor at Kellogg School of Management at Northwestern University, studies negotiations to understand the path to the "sweet spot" where all sides of the table come away happy. And she says there are more pitfalls on that path when more of us are working remotely and online. She shares how to overcome the common traps of virtual …
 
Today we're going to discuss how marketers are adjusting to the new post COVID normal in the B2B space. Joining us is Dustin Deno, the VP of Sales Enablement at Showpad, which is a sales enablement platform, that marketers and sales teams rely on, to prepare sellers, engaged buyers, and optimize performance with insights. In part 2 of our conversat…
 
Ish Jindal is the co-founder and CEO of Tars, a company that helps marketers increase their PPC and paid ad conversion rate by 50-200% using chatbots and conversational landing pages. On a Conversational Landing Page, visitors are greeted with an automated chatbot which starts a more human-like conversation on text, gives them only the relevant inf…
 
Louis Carter was working for a group of people who locked him in an office to do all of their work until three in the morning. He tried to escape, but the door was locked and there was an alarm in the way. He didn't have a key and didn't know the code. He was able to get out with a little help from the police. Through that experience, Louis vouched…
 
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