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Show Highlights:- What it means to be human centered in your professional and personal life- Hmnty Cntrd, their mission and the work Vivianne and her team are doing- How Vivianne went from being a grief counselor and doing trauma studies to becoming a UX researcher- What does it really mean to be empathetic- The role of diversity, equity and inclus…
 
Show highlights:- “Zoom” levels of research and what they mean- Figuring out when to do certain types of research and which methods to use- Ways to avoid wasting resources and repeating research- What’s the difference between UX Research and ResearchOps?- How to you know when you need a dedicated ResearchOps person…
 
Show highlights:- Diversity, equity and inclusion in UX and tech culture- Ways to recognize how tools and systems are directly contributing to inequity in our society and work- Stories and examples of how our society created inequities and how to recognize the connections to the work we do- Tips for doing more equitable UX and design research- Work…
 
Show highlights:- Sense-making and user research synthesis- How to find hidden insights in the research data you collect- Avoiding product backlog rot by simply reacting to things you hear about from customers- Steps to take for a better UX research process- Doing UX, research and sense-making better with product management- Should UX researchers b…
 
Show highlights:- Social impact of UX and research work- Remote research tips, tricks and challenges- The future of UX research in a post-pandemic world- Can you prove the ROI of UX research?- Balancing the need for delivering a great story from the research and keeping good rigor in your study- How to deal with people who don’t believe the finding…
 
Episode highlights:- Design leadership and what it means to be a UX manager- Differences between being an individual contributor and manager/leader- Tips and tricks to being an awesome UX design/research leader- Strategies for providing feedback and criticism effectively- Common challenges for folks transitioning from team member to team leader…
 
Show highlights:- Design ethics and ways to examine if your work is doing more harm than good- Inclusion in business and design- Things you can do to make your participants feel more comfortable and welcome- Using your position and influence to make positive ethical change in your company- Alba’s work at HmntyCntrd- Tips for making social change pe…
 
Show highlights:- The difference between leadership and management in UX- Being a UX mentor and coach- Expectations and differences between junior, mid level and senior UX practitioners- What it takes to be a great UX professional- Myths about hiring and working with a junior UX person- Tips for job hunting, applications and interviewing- Things hi…
 
Show highlights:- Komal’s research on international women’s mobility challenges- Tips for doing research across multiple countries and cultures- Culture differences and considerations when doing research in other countries- How language can make so much of a difference in research- Small but impactful steps you can take to do better UX research…
 
- Psychology and UX Design- How behavioral economics applies to UX design- Common behavior patterns we can design for- Design ethics and moral implications in UX design and research- How do you decide your design, product or service is ethical or not?- Examples of non-ethical design and marketing patterns- Considerations to take for designing a mor…
 
- The critical things you can learn about business to make you a better UX designer or researcher- How important is UX in the success of building new products- The business of consulting versus the business of products or software- How to stand out as a UX person in the world of generic resumes and cover letters…
 
- Dana’s stories about usability testing on ballot design prototypes- Overcoming stakeholder objections for doing user research- Challenges of local and federal elections in the United States- Ballot design and voter experience- Doing research for civic design and overcoming very complex roadblocks- How to get deep domain expertise in a regulated i…
 
- DesignOps and ResearchOps at a large enterprise like Best Buy- Fred’s story of how he got introduced to and a job working in DesignOps- A day in the life of a job in DesignOps- The part an insights repository plays in DesignOps and ResearchOps at a large company- Dealing with the unsexy parts of UX, Research and Designops…
 
Episode 36 highlights with Natalie Hanson- Differences between in house and external UX teams and the unique challenges of each- Tips for collaborating with others on your user research work- How to encourage non-designers and non-researchers to collaborate on user research and insights- Tips for working with stakeholders who believe they already k…
 
Episode 35 highlights with Rob Walling:- How Rob started and/or acquired multiple SaaS apps over the years and some product and design lessons he’s learned from that experience- Rob’s background as a software engineer and what made him decide to become an entrepreneur- The story of founding Drip and how Rob and how the team made some pretty big cha…
 
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