show episodes
 
Imagine how you could improve user adoption for your business Find out how by listening to this brief, direct, and simple audio interview series (http://useradoptionpodcast.com) Subscribe to this weekly podcast series today. For a preview to the whole series and transcripts of all interviews, visit http://useradoptionpodcast.com What is User Adoption? User Adoption is the process where a person accepts and continues to use a product or service that solves the user's challenge more easily, mo ...
 
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show series
 
Join Kristen Hayer in conversation with Andrew Rowlands, Customer Success Design Lead at Telstra as he shares his approach and some of the challenges he has faced as he has taken on the task of building customer success in an organization that isn’t Software as a Service.By Strikedeck & Kristen Hayer
 
Listen to the User Adoption Podcast interview with Fardad Zabetian For more information about User Adoption, visit useradoptionpodcast.com For a complimentary first multilingual meeting for businesses with Kudo, visit https://kudoway.com/contact and type in the code ADOPT under "How did you hear about us?" You can follow the User Adoption Podcast o…
 
Join Kristen Hayer in conversation with Meredith Blanchar, Senior VP of Customer Success and Support at SailPoint as she talks about how Covid-19 has created a shift in customer success toward a focus on value, and how she is refocusing her team at Sailpoint on customer value as they move into 2021.By Strikedeck & Kristen Hayer
 
Join Kristen Hayer in conversation with Sunil Joseph, VP of Customer Success at Avanoo as we discuss how professional services are different from customer success, and how to make a shift from a professional services approach to a customer success approach if that is right for your company.By Strikedeck & Kristen Hayer
 
Listen to the User Adoption Podcast interview with David Mack Disclosure: Links to other sites may be affiliate links that generate us a small commission at no extra cost to you. Try sketchdeck.com with discount code ADOPT for 15% off For more information, visit useradoptionpodcast.com You can follow the User Adoption Podcast on: Amazon Alexa Apple…
 
Listen to the User Adoption Podcast interview with Kristi Faltorusso https://useradoptionpodcast.files.wordpress.com/2020/08/kristi_faltorusso.mp3 For more information, visit useradoptionpodcast.com You can follow the User Adoption Podcast on: Amazon Alexa Apple Podcasts Google Podcasts Radio.com RadioPublic Spotify Stitcher TuneIn Questions?…
 
Join Kristen Hayer in conversation with Emilia D'Anzica, Consultant, Customer Success at GrowthMolecules as she talks about emotional intelligence, why that is important as a leader in Customer Success, and how you can develop your emotional intelligence.By Strikedeck & Kristen Hayer
 
Listen to the User Adoption Podcast interview with Jeff Breunsbach https://useradoptionpodcast.files.wordpress.com/2020/06/jeff_breunsbach.mp3 Gain Grow Retain For more information, visit useradoptionpodcast.com You can follow the User Adoption Podcast on: Amazon Alexa Apple Podcasts Google Podcasts Radio.com RadioPublic Spotify Stitcher TuneIn Que…
 
Join Kristen Hayer in conversation with Maranda Dziekonski, the Vice President of Customer Success and People Operations at Swiftly as they talk about the ways to navigate shifting from one industry to another, and the role of domain expertise in learning a new industry.By Strikedeck & Kristen Hayer
 
Here is the User Adoption Podcast interview with Oli Bridge https://useradoptionpodcast.files.wordpress.com/2020/04/oli_bridge.mp3 Disclosure: Links to other sites may be affiliate links that generate us a small commission at no extra cost to you. To find out more about Bonjoro, visit bonjoro.com/uap For more information, visit useradoptionpodcast.…
 
Women's Month Special Podcast!Join Kristen Hayer in conversation with Cairo Amani, Customer Success Manager for Lane and the Co-founder of ThriveNetwork as they talk about how women can promote their careers in customer success. If you’re a guy, please don’t skip this episode. It’s important to the women in your life that you understand how you can…
 
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