show episodes
 
Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how co ...
 
Come join the CX Nation! Each week we discuss all things related to -- Customer experience, customer service & inside sales for today's world -- we explore customer experience weekly updates, ideas for growing your business, Customer Relationship Management tips and tricks from industry leaders and constantly focusing on how we can all strive to provide great customer experience and service, no matter what the industry or space! Visit our website today at www.cxchronicles.com or check us out ...
 
Smart People Podcast is a weekly, interview-based podcast that features todays most well respected thought leaders engaging in authentic, insightful conversation for the benefit of the listener. The host, Chris Stemp, and his co-host/producer Jon Rojas, utilize their insatiable curiosity and relatable charm to provoke their guests into giving the interview of a lifetime. Every single guest has achieved a high level of recognition within their arena and in doing so has collected a wealth of e ...
 
What podcast do the top Fortune 500 executives listen to? This one! What generates leadership and loyalty today is vastly different than what it was less than a decade ago. In this podcast, Dov Baron and his world-class guests including Guy Kawasaki, Tom Bilyeau, Jordan Harbinger, Bedros Keuilian, Carly Fiorina, John Oates, and Kevin Harrington share the raw truth of their heroic journeys from devastation to purpose. See acast.com/privacy for privacy and opt-out information.
 
Beat conventional advice on personal finance, investing, and business with the author of Rich Dad Poor Dad, Robert Kiyosaki. Get ahead with his pull-no-punches style of challenging the advice we’ve all been given on money, investing, and the economy. Frustrated and frightened by the financial advice being given by the mainstream talking heads, Robert Kiyosaki sits down with professionals from the world of money, investing, business, and personal development. Listeners will be provided variou ...
 
Lyn and Chris Dawson appear to have the perfect marriage. He's a star footballer and popular high school teacher. She's a devoted wife and mother. They share a beautiful home above Sydney's northern beaches. But when Lyn goes missing, dark secrets are buried. This is no fairytale, but a sordid story of strangely close twin brothers, teenage student lovers, and probable murder. The Australian's Hedley Thomas digs deep into a cold case which has been unsolved for 36 years, uncovering startling ...
 
Jamie and Paula are #SistersWhoPodcast! They use the Uglee Truth podcast to share their unfiltered and funny opinions about family, sex, men and more. The stories from their childhood and every day life are not average - their sisterly love and loyalty to each other isn't either.
 
Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty and Founder and CEO of Customer Fanatix as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders.
 
Firmsconsulting maintains a 80% success rate at placing clients within McKinsey, BCG and Bain. This is the highest in the industry and the rate is higher if we include other firms. We achieve this rate because we only use former partners from McKinsey, BCG et al to develop our clients. This makes us unique. We never use analysts, associates, engagement managers or associate principals. We also carefully select and develop clients on their communication, image, technical and case interview sk ...
 
Damien Fahy of MoneytotheMasses.com talks to Andy Leeks about money. Broken down into four easy to digest sections, Damien and Andy discuss the subjects that matter most. Whether it is how to save it, make it or spend it, Damien has the answers to all of the important questions. Contact Damien at damien@moneytothemasses.com if you have any comments on the podcast or any money questions of your own or simply visit www.moneytothemasses.com to gain access to the best free expert advice on the net.
 
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Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provid ...
 
Welcome to the Best-Self Management podcast where we explore the brave new world of bringing your whole self to work. Best-Self Management proposes that if leaders build cultures and institute practices that support people in being and becoming their Best Selves, then high performance and uncommon loyalty is the result. Co-hosts, David Hassell and Shane Metcalf, regularly discuss the uniquely healthy and productive cofounder relationship they’ve built at 15Five over the last 7 years. They al ...
 
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show series
 
9 Skills and Mindsets to Succeed in the Next Decade: Jacob Morgan . . . . . . . . Jacob Morgan is a 4x bestselling author, speaker, and futurist who explores leadership, employee experience, and the future of work. He is the founder of TheFutureofWorkUniversity.com, an online education and training platform and "The Future If" a global community of…
 
The Hometown Homies join the guys of The Most Unknown Podcast (Ab Judah, OG Foolaay and Jonny Vercetti) to discuss Ryan Henry and if it's ever ok to sleep with the besties old work. https://soundcloud.com/mkupodcasthttps://www.instagram.com/mostunknownpod/?hl=enhttps://www.instagram.com/JustAbJudah/?hl=enhttps://www.instagram.com/OGFoolaaay/?hl=enh…
 
In this episode we first dive into loyalty among friends and relationships. But as we get mid way through we stumble upon the more pertinent topic of America and all its past and present transgressions. Including but not limited to our current president Trump. Though we are not a political podcast we do engage in interesting conversation about thes…
 
"Once social media sites take on the responsibility of policing speech," David Harsanyi wrote at Reason in 2018, "they are transforming themselves into adjudicators of what ideas are tolerable on purportedly open platforms. "That's a precarious position moving forward." Boy howdy is it. On today's Reason Roundtable podcast. Nick Gillespie, Peter Su…
 
Exodus 3:11-12 “I will be with you” Joshua 1:5 “…so I will be with you” Judges 6:12 “…Lord is with you mighty warrior” 1 Samuel 18:14 “…because the Lord was with him” Jeremiah 1:8 “…I am with you…” 2 Timothy “…He delivered me from the Lion’s mouth” Matthew 28:20 “…I am with you always…” Forgotten Quality of God – Loyalty We are to have loyalty to G…
 
Damien Fahy of moneytothemasses.com talks to Andy Leeks about money. In this week's podcast Damien talks about how to manage your money more ethically, from current accounts to mortgages. Damien also discusses how to cut the cost of private medical insurance and what you should do when leaving a job where it is provided as a benefit. Finally, Damie…
 
A bonus weekend episode bringing you the latest updates on Miami's free agent situation, plus why Bradley Beal's latest comments might not mean he won't end up with the Heat. Also, the latest on "Champ Cheese," and Dion Waiters' comments about his time in Miami. Learn more about your ad choices. Visit megaphone.fm/adchoices…
 
Flybuys Chief Operating Officer Phil Hawkins knows a thing or two about loyalty. He was with Flybuys right back when the Australian loyalty program launched in 1994! In this episode of AFF on AIR, Phil joins Matt to discuss all aspects of the Flybuys program including its partnership with Velocity Frequent Flyer and why targeted offers are so criti…
 
Our Exit Interview series continues with Drew Davis, the host of Vice City Hoops, as we look at Meyers Leonard's one season in Miami. As a starter, Meyers did what was asked of him and the Heat found a way to win. Reduced to a bench role, he stayed positive and provided an enthusiastic voice in the Bubble. We debate his role moving forward as he co…
 
In this episode of the CXChronicles Podcast we celebrate hitting a huge milestone in the podcasting world, this is our 100th episode of the show! Most podcasts typically never live to see their 100th episode. In this week's episode Adrian chats with the CXNation about the journey towards 100+ episodes and meeting with incredible customer focused bu…
 
Continuing my Exit Interview series, Jack Alfonso (@alfonsohoops) joins me to talk about Kendrick Nunn's strong start as a rookie before ultimately struggling as the Heat entered the NBA bubble. What's the next step for Nunn to take as a player and does he have a role in Miami as the team is currently built? We'll answer that and more. Learn more a…
 
The cast of political groups pushing the United States to a socialist country are skilled at the art of creating a sense of grievance as a mechanism to confiscate the wealth of hard-working people. Today’s guest calls today’s socialism a marriage between classic socialism and identity politics, “Identity socialism.” People who have witnessed and es…
 
Hi, everyone. This is Monday Morning 8 a.m., an audio version of a newsletter that goes out—as you guessed it—every Monday. You can listen to the audio version of this Monday Morning 8 a.m. episode or sign up for a written version, with links to articles Michael mentioned here: www.firmsconsulting.com/promo…
 
The first of my Exit Interview series looking back at the past season begins with Goran Dragic. Jack Alfonso (@alfonsohoops) joins me to talk about Goran's accepting a bench role and his performance in the playoffs, before diving into what might happen next season, as age and injury could potentially be a factor. Learn more about your ad choices. V…
 
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