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What does the latest data show about organizations that prioritize a culture of inclusiveness and one that embraces diversity? Based on his book by the same name, Michael C. Bush (https://bit.ly/3mFoJJA) shares these details in this episode of MGMA Insights, plus he talks about diversity, race relations, and how the Best Workplaces outperform their…
 
Adrienne Lloyd, MHA, FACHE, MGMA Consultant and CEO/founder, Optimize Healthcare, joins the Executive Session podcast to discuss her focus on coaching healthcare executives and physician leaders to drive personal and practice transformation.Lloyd's upcoming program kicking off Oct. 5, Day Zero Blueprint, provides a step-by-step strategy to drive al…
 
Advanced analytics can help predict and manage appropriate care, but an equally important factor is a strong provider-patient relationship. Drawing on her work and leadership as the Chief of Digital Innovation for Seattle's Children's Hospital, Dr. Wendy Sue Swanson (https://bit.ly/2Ru6A2X) discusses how revolutionizing electronic communication can…
 
In this episode of the MGMA Insights Podcast, we feature physicians and pharmacist executives from leading EHRs in a thought leadership conversation on a pressing topic of shared importance: Price transparency in EHRs and prescription affordability. Panelists include:Andrew Mellin, MD, MBA, Chief Medical Information Officer at SurescriptsJeffrey Hy…
 
In this episode of the insights podcast, we're joined by Colin Carr, founder and CEO of CARR(https://bit.ly/3gXwgQ1), a provider of commercial real estate services for healthcare tenants and buyers. Carr is here to discuss potential real estate opportunities for medical practices. He also explains how to reassess space design in a medical practice,…
 
In this episode, we're joined by Dr. Michael Greiwe, who is Director of Orthopaedic Research at OrthoCincy and Founder and CEO of OrthoLive and SpringHealthLive. Dr. Greiwe is here to discuss the flexibility of using telemedicine, telemedicine implementation in the Covid-19 era, and how to engage with patients using new technology.You can learn mor…
 
The COVID-19 crisis has illuminated aspects of leadership that need addressing. This week, we welcome a guest, Tasha Eurich, who is a leadership expert and has a PhD in industrial organizational psychology. Tasha explains what it takes to be a future-ready leader, action steps to becoming more self-aware in the workplace, and provides a case study …
 
As concerns over COVID-19 increased, many physicians have opted to see fewer patients in their offices and expanded their use of telemedicine. However, as practices increase their use of telemedicine, many doctors and patients have expressed concern that the level of care may not be equal to the traditional office visit and that telemedicine may co…
 
In this week's episode, we're joined by Dr. Richard Pan, a pediatrician and Democratic State Senator, representing Sacramento, Calif. He chairs the California Senate Committee on Health and discusses how the medical community can promote clear messaging about the pandemic and how they have an opportunity to be the trusted voice to patients and thei…
 
In this episode of the MGMA Insights Podcast, we're joined by Doral Jacobsen, MBA, FACMPE, CEO, Prosper Beyond. Doral discusses payer contracting during the pandemic, total cost of care, telehealth, and staffing considerations as a result of COVID-19.You can hear more from Doral and other industry experts at MGMA’s virtual Medical Practice Excellen…
 
We're joined in this episode by Amy Lafko, founder of Cairn Consulting Solutions. Amy provides an action plan on how to improve your emotional intelligence, helping you navigate stressful situations and difficult times.Visit https://cairncs.com/eq-e-book-sign-up to access the free EQ e-book Lafko referenced in this episode. The first five listeners…
 
In this episode of the MGMA Insights podcast, we're joined by Matt W. Lambert, MD, chief medical officer, Curation Health, Washington, D.C., and Kyle Swarts, chief growth officer, Curation Health. They're here to talk about the advantages an A.I.-enriched clinical documentation improvement (CDI) program can have for patient care, provider workflow …
 
In this episode of the MGMA Insights podcast, we’re joined by JaeLynn Williams, CEO, Air Methods, for a discussion on the rising trend of delayed care. According to Kaiser Family Foundation survey results released in late May, almost half of all Americans say they or someone they live with has deferred medical care due to the COVID-19 outbreak.MGMA…
 
In this episode of the MGMA Insights podcast, we’re joined by Suzet McKinney, DrPH, MPH, CEO and executive director, Illinois Medical District, for a discussion on public health, underserved and vulnerable populations, social determinants of health, and how they all tie into COVID-19 and the country’s current civil unrest. McKinney is the only fema…
 
In this episode of the MGMA Insights podcast, we’re joined by Avni Thakore, MD, FACC, chief medical officer, CHS Physician Partners Medical Group, who has experienced noticeable success since implementing a virtual care delivery model for high-risk congestive heart failure patients.“This is part of our future,” she said. “In terms of being able to …
 
Heather Healy has over 20 years in clinical and executive nursing roles, serving as a Chief Nursing Officer, Vice President of Advanced Practice Providers and Consultant to the Arizona State Board of Nursing - her focus is on the professional advancement of nurse practitioners and other advanced practice providers through support with orientation, …
 
In this episode of the MGMA Insights podcast, we’re joined by Steve McMillen, senior manager, ECG Management Consultants, and Brian Bacak, MD, FAAFP, UCHealth Patient Line, associate vice chair for clinical affairs, department of family medicine, University of Colorado Denver School of Medicine.They're here to talk about how patients have become in…
 
Healthcare facility design expert and longtime MGMA member David Baker joins the Executive Session podcast to explore how waiting rooms have largely been replaced during COVID-19, and what the future of health facility design holds in terms of efficiency and safety for ambulatory clinics.You can find Baker's previous appearance on the Executive Ses…
 
Jennifer Thompson, president, Insight Marketing Group, joins the MGMA podcast to discuss how she’s helping medical practices amplify their messaging through social media and other creative marketing avenues.To access the checklists, templates, podcast and other resources Thompson references in this episode, visit https://insightmg.com.Thanks to Car…
 
Tony Stajduhar, Kathy Cooperman and Russ Livingston join the MGMA Insights podcast to discuss the healthcare job market, physician recruitment and the psychological impact the COVID-19 pandemic has had on healthcare workers.Stajduhar is the president of Jackson Physician Search, Cooperman is an executive coach and president of KC Leadership Consult…
 
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics.To keep up with the latest reg…
 
Brian Ramos, MBA, CMPE, chief operating officer, Capital Anesthesia Partners, and president, Maryland MGMA, joins the MGMA Insights podcast to offer strategies for practices to consider as they resume operations in today’s “new normal.”“The hardest part about this is that everything that we’ve done for the past two months has been new,” Ramos said.…
 
In this episode of the MGMA Insights podcast, we’re joined by Nancy Enos, FACMPE, CPMA, CPC-I, CEMC, independent consultant, MGMA, principal, Enos Medical Coding. In her 40 years in practice management, Enos has never seen as many major – and frequent – coding and billing changes as she has since the start of the COVID-19 crisis. Many have stemmed …
 
Dr. Brent Lacey is a gastroenterologist with a passion for financial management and career coaching. He writes about personal finance and practice management at thescopeofpractice.com. In a recent article, he ignited a firestorm of debate surrounding the use of PAs and NPs in medicine. He joins me to clarify his opinions and offer some best practic…
 
As part of MGMA’s efforts during National Military Appreciation Month, we are sharing stories from those who are serving or have served. This week, we shine a spotlight on Jimmie Holland, MBA, MHA, FACMPE, performance improvement manager, HCA Physician Services Group, who recently joined the MGMA Insights podcast to discuss his military background …
 
In this episode of the MGMA Insights podcast, we learn that there’s no perfect blueprint for medical practices to follow on how to survive the COVID-19 crisis. But according to MGMA President and CEO Halee Fischer-Wright, MD, MMM, FAAP, FACMPE, there is still hope for the future – and with it, the chance for healthcare leaders to rise above as they…
 
Frank Chapman, MBA, director of strategic development for the Ohio Gastroenterology Group, talks about his work in helping craft guidance for resuming elective GI endoscopy and practice operations after the initial wave of the COVID-19 pandemic and what changes practice leaders should make to ensure the "new normal" is safe for patients and provide…
 
Physicians are burned out and the debate rages on about when and how to open up the country. But there are a few bright spots we should keep our eye on according to Kevin Pho, MD. Few people have their pulse on the mood of physicians like Dr. Pho - the founder and editor-in-chief of KevinMD.com. KevinMD publishes multiple articles per day from doct…
 
In this episode, we talk with Andrew Swanson, CMPE, MPA, vice president, industry insights and business intelligence, MGMA (www.mgma.com), about the recently announced Medical Practice Excellence Conference, Oct. 18-21 in San Antonio, Texas. Born out of MGMA’s longstanding Annual Conference, the Medical Practice Excellence Conference (www.mgma.com/…
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.In t…
 
Terin Barbas Cremer is an Attorney in Tampa Florida focusing on Employment and Business law. Prior to starting her own firm, she was the Chief Human Resources Officer and Associate General Counsel of a national financial services company co-employing over 20,000 people. Now, she works with a variety of businesses, including medical practices, helpi…
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.Keep up with the latest updates by visiting the MGMA COVID-19 Action Center at www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.In t…
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.Keep up with the latest updates by visiting the MGMA COVID-19 Action Center www.MGMA.com/covid. You can also connect with fellow members and healthcare peers at www.community.mgma.com.In this…
 
Kristin Baird has over 30 years of experience in patient care, healthcare marketing, business development, and administration… she has a nursing degree and a master’s in Health Services Administration. Kristin has also written several books on healthcare leadership and service excellence. Now she’s the CEO of the Baird Group, a consulting group tha…
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients. Keep up with the latest updates by visiting the MGMA COVID-19 Action Center.In this episode, we’re joined by Dan Diamond, MD, author, speaker and coach. Diamond is known as an international …
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients. This crisis has made a challenging role even harder for CEOs and other healthcare executives, but many are rising to the occasion and implementing the necessary steps to maintain operations …
 
Medical practices are under pressure like never before, and Dr. Halee Fischer-Wright, CEO at MGMA discusses the financial impact of COVID-19, pending stimulus legislation, remote work, telehealth reimbursements, and how MGMA is advocating for you. A value-packed episode for all practices. MGMA.com MGMA COVID-19 Action Center MGMA COVID-19 Resource …
 
Editor’s note: This episode of the MGMA Insights podcast continues a series focused on COVID-19 and its effects on healthcare professionals and their patients.In this episode, we’re joined by Robert Pearl, MD, author, Forbes healthcare contributor, Stanford University Medical and Graduate Business School professor and former CEO of The Permanente M…
 
In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to flatten the curve is through quarantine or isolation. This is especially important with the senior community. To help explain the challenges…
 
In this special episode of the MGMA Insights podcast, we continue our series on COVID-19 and how it’s impacting healthcare professionals and their patients. Experts agree that one of the most promising ways to keep patients and staff safe is through telehealth. To help explain the recent policy changes by CMS, we're joined by Anders Gilberg, Sr. Vi…
 
Dr. Diamond is an expert in equipping teams as they navigate change and stress. (Stress?!? WHAT STRESS??) He’s also an international disaster physician. He was the Director of the Medical Triage Unit at the New Orleans Convention Center following Hurricane Katrina and led first-in medical response teams to disasters like those in Haiti, The Philipp…
 
In this episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, emergency preparedness, patient education, advocacy and more. You can keep up …
 
J.J. Peterson is the Chief of Teaching and Facilitation at StoryBrand, Co-Host of the Building a StoryBrand Podcast, and co-author of the new book out today: Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business. J.J. breaks down the successful StoryBrand formula and discusses the best ways to use it in your medical practice. Mark…
 
In this special episode of the MGMA Insights podcast, we continue a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more. You can keep up with the latest …
 
Jason Persoff, MD, internal medicine and assistant director of emergency preparedness at University of Colorado Hospital, discusses COVID-19, how to be prepared for emergency response and keeping healthcare workers safe while responding to the pandemic.Audio: "Waltz for Zacaria," Blue Dot SessionsFor more Executive View content, visit mgma.com/exec…
 
In this special episode of the MGMA Insights podcast, we begin a series focused on COVID-19 and how it’s impacting healthcare professionals and their patients. Throughout this series, we’ll share conversations with experts regarding challenges such as staffing, communication, patient education, advocacy and more.Joining us for this episode is Phil …
 
Dr. Brent Lacey is a gastroenterologist with a passion for financial management and career coaching. He’s helped hundreds of clients pay off millions of dollars of debt, and he writes about personal finance and practice management at thescopeofpractice.com. In this podcast, Dr. Lacey talks through his popular financial presentation, 10 Money Myths …
 
Dr. Robert Pearl is the former CEO of The Permanente Medical Group, the nation’s largest physician group. Now, he’s a Forbes contributor, and a professor at both the Stanford School of Medicine and Graduate School of Business, Co-Host of the Fixing Healthcare Podcast, he runs RobertPearlMD.com where you can find his latest musings, and author of th…
 
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