show episodes
 
The best podcast dedicated to breaking down the latest news, rumors, and just the right amount of hot takes around the National Hockey League, created and hosted by SiriusXM NBA Associate Producer Andrew Chelney. Features knowledgeable and credible guests on every show. New episode every week. This podcast is not affiliated with nor sponsored by SiriusXM.
 
CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.
 
Christian Felix and Shonali Bhowmik became fast friends while working as temporary workers at a huge law firm in Manhattan. They share a love of laughing and giving each other hell. They may be called hipsters, old school, mainstream, irreverent, classic, country, gangster, or rock n' roll. All labels apply. Special guests, music, and attitude every episode. Past guests include: Jeremy O. Harris, Chelsea Peretti, Hannibal Buress, Keisha Zollar, H Jon Benjamin, Amber Tamblyn, JD Samson, Sanji ...
 
Mynt’s priority is to advocate for human rights, equality, consumer protections, & criminal justice reform. Investigate political platforms, policy to educate & inspire Americans to get involved; as well as vote. Cincinnati's Progressive Podcast!
 
Loading …
show series
 
Host Rick Jimenez is joined by Incendiary and Soldiers guitar player, Bahamas dancer and Ken Kennedy’s only superfan, Brian Audley, to talk about the punk/hardcore scenes documentary from 1998 via Victory Records, RELEASE. We discuss whats changed and whats the same about the modern scene as well as where we were at when this hit the shelves as a V…
 
This episode of All Hazards (#86) takes you on a walking tour of Big Basin Redwoods State Park. The CZU Complex fire burned nearly all of the 18,000-acre park beginning in August, 2020, a significant portion of the 86,000 acres that burned in the Santa Cruz Mountains. The good news is most of the massive redwoods survived; however, the park’s infra…
 
What is Contact Center Implementation? How do you create a new contact center in 2021? How do captive centers or BPOs enter into new locations and build a contact center? Victor Pereda is CEO of Nearsol, based in Irvine, CA. Nearsol is a BPO, but also has a background in real estate and still advises on how how to build the ideal contact center. ht…
 
Michael Crowley was born February 26th, 1948 in Cardiff, Wales. He began studying Buddhism with a Tibetan lama in 1966, becoming an Upāsaka of the Kagyud lineage in 1970. In order to augment his Buddhist studies, he acquainted himself with Sanskrit, Tibetan, and Mandarin Chinese. Mike has lectured at the Museum of Asia and the Pacific, Warsaw, the …
 
Well, it finally happened. Gerard Gallant is the head coach of the New York Rangers, the guys break down what that means, what's next and what are NYRs next moves Then George Richards of FloridaHockeyNow joins the podcast to break down his time covering Gallant, what the players still say about him and why he wasn't kept as coach there…
 
Alex Mead has a long track record in CX director roles in various brands. He is presently based in Bahrain and is the Executive Director of Customer Service Experience for a new Middle East startup that is still in stealth mode - brand to be revealed in a few months. Alex has been vocal about the sheer number of lists of top 50 or top 100 CX gurus …
 
This week the guys discuss Gallant and his prospects at NYR head coach and how that's shaping the entire NYR off season so far. Then BSB Prospect Expert Drew Way joins the show to discuss the draft, Nils and Schneider before the guys return and answer some Patreon questions.By Ryan Mead and Greg Kaplan
 
Host Rick Jimenez is joined by current and former member of The Backup Plan, This is Hell, Gracer, Soldiers, Microwave Orphans and a million other bands, the flip flo king of Long Island and guitar tech expert, “Hound dog” Andrew Jones to talk about the best of the 80’s, 90’s AND 00’s. The THRASHER pick is the fifth album by New Jersey’s favorite s…
 
Helen Hickin is the founder and CEO of ICON Communication Centres, based in Prague in the Czech Republic. ICON is focused on CX, inside sales, and account management for B2B brands. Most of the time when we focus on CX strategy we tend to focus on B2C - the end consumers - but B2B remains critically important and has also changed with the pandemic.…
 
Michael Meade is a renowned storyteller, author, and scholar of mythology, anthropology, and psychology. He combines hypnotic storytelling, street-savvy perceptiveness, and spellbinding interpretations of ancient myths with a deep knowledge of cross-cultural rituals. He has an unusual ability to distill and synthesize these disciplines, tapping int…
 
The warm weather has arrived, masks are slowly coming off and Christian comes out HOT. Shonali is in Nashville, Tennessee doing yard work and Justin The Intern is prepping for his role as a new father. George Floyd's murder was a year ago to the day. We discuss the importance of the moment surrounding the pandemic and social justice. Will we be for…
 
This week Greg absolutely roasts Ryan a ton, they discuss Reaves and if Grit even matters when you're so skilled Then Jesse Marshall of The Athletic joins the Breakaway to discuss the future of Malkin in PIT, what changes are likely to be made and what NYR potentially missed out on by PIT deciding to keep their head coach…
 
Imagine the Twitter takes if Toronto loses game 7? Get 20% off AND free shipping on your manscaped.com order with code: CHEL #ad #sponsored Follow Ethan: https://twitter.com/EthanGSN Podcast discord server: discord.gg/HeGcR6fk Merch: chelsquaredshop.bigcartel.com Follow Chel Squared: Twitter: https://twitter.com/ChelSquared Facebook: https://www.fa…
 
Michele Rowan is president of the WFH Alliance, an industry forum that organizes workshops, events and toolkits all focused on helping companies implement WFH programs. Michele is based in Dallas, Texas. Michele has a background leading the customer contact team at Hilton Hotels and overseeing their own move into WFH agents. In this episode we look…
 
Safron Rossi, Ph.D., has spent her life steeped in literature, religion and mythology, fields in which she holds her degrees. Her writing and scholarly studies focus on archetypal psychology, astrology, alchemy, goddess traditions, and Greek myth. She is a member of the core faculty at Pacifica Graduate Institute in the Jungian and Archetypal Studi…
 
Let's keep this simple. Should Connor McDavid force his way to NYR? People are asking! The guys discuss the playoffs and the implications it has on NYR summer. Then NYR beat writer for USA Today and Good Dear Friend/Arch-Nemesis Vince Mercogliano joins the show to discuss NYR taking big swings this off season, how the coaching search is far from ov…
 
Host Rick Jimenez is joined by drummer of This is Hell, JLLY, Noisey and many more, Benny Mead, for another episode of The Directors Slash. Benny presents all the insane details of his fictional spin-off movie from the Hereditary franchise, featuring semi-main character, Charlie. We take quite an unexpected journey into the true origins of this psy…
 
Jeff Pappas is the EVP of Site Selection and Brokerage at ESRP, based in Dallas, Texas. Jeff has two decades experience helping companies select the best site for their business - including contact centers and BPO operations. In this episode Jeff talks about the process involved in deciding where to locate a contact center and what might change in …
 
This week the guys breakdown the NHL playoff, if Barkov is an option for NYR & something fishy with the expansion draft Then NHL All Star John Scott joins the breakaway to discuss his time as a Ranger, Torts, NYR's desire to add grit and more Finally the guys come back and answer a ton of Patreon questions and even some 5 star review questions! Tha…
 
Annelien Marcus is director and recruitment manager at Clarion People, based in London. In this episode she talks about the changing nature of CX recruitment and the skills needed to be a modern CX professional. https://www.linkedin.com/in/annelienmarcus/ https://www.clarion-people.co.uk/By Mark Hillary
 
No soap operas, just hockey, right? Get 20% off AND free shipping on your manscaped.com order with code: CHEL #ad #sponsored Follow Ryan: https://twitter.com/OhRyanMead Podcast discord server: discord.gg/HeGcR6fk Merch: chelsquaredshop.bigcartel.com Follow Chel Squared: Twitter: https://twitter.com/ChelSquared Facebook: https://www.facebook.com/Che…
 
What a time for the New York Rangers. This week the guys discuss the start of the Drury Era, Eichel going scorched earth on Buffalo and the value of Ryan Lindgren's extension (23:50) Then, the Click King himself, Larry Brooks of the NY Post joins the Breakaway to discuss his thoughts on the season, the change of the guard, what's possible this off …
 
Host Rick Jimenez is joined by hip hop artist, bass player and gym shredder, Jeff Warsaw aka Ceph Jeff for the premier of season two to dive face first into 1995. The THRASHER pick is the definitive Fear Factory album “Demanufacture". The SLASHER pick is the human exploration film Before Sunrise. The road away from wrestlemania brings us the under …
 
Miya Knights is the Director and publisher of Retail Technology, possibly the first dedicated retail technology trade journal in the UK. She is based in Brighton, in the UK. Miya is also the global content strategist for Poq, a platform that enables retailers to build apps extremely quickly and she has written several books about the retail industr…
 
Martin Shaw is widely regarded as one of the most exciting teachers of the mythic imagination. He is the author of the award winning A Branch From The Lightning Tree, Scatterlings: Getting Claimed in the Age of Amnesia (2016), Courting the Wild Twin (2020), and the upcoming Smokehole: Looking to the Wild in the Time of the Spyglass (2021). He is di…
 
The guys discuss Tom Wilson being a dirty hockey player, a rough weekend vs the Isles, Quinn's possible disconnect and Tom Wilson being a dirty hockey player If you like the show, Patreon.com/blueshirtsbreakaway to support our dumbassesBy Ryan Mead and Greg Kaplan
 
Shonali got her wisdom teeth pulled. Justin got a sun tan and Christian shares new (not exactly accurate) CDC guidelines. As more of us are vaccinated and we start to venture out more often, nature is not ready for us. We warn Christian not to watch last week's viral rabid bobcat video in which this brave husband in North Carolina rescued his wife.…
 
Mark Hillary, from CX Files, published a new book this week (WFH: Securing The Future For Your Organization) co-authored with Andrew McNeile, the CCO of Thinscale Technology in Dublin, Ireland. Shelli Ryan, founder and CEO of Adhoc Communications in Las Vegas, Nevada, contributed the foreword. In this CX Files Mark talks to Andrew and Shelli about …
 
This week the guys discuss slim playoff hopes, Kreider's chances of being on NYR next year and other strange possibilities Then director of #1 Netflix Film "What Lies Below" & NYR Superfan Braden Duemmler joins the Breakaway to discuss his film, his arguments for a coaching change and the future of the franchise Your support keeps us doing this dum…
 
Host Rick Jimenez is joined by Contra bass player, Comic book lifer and On the might of princes album cover athlete, Stephen Andolfo to talk about everything thats not so important in 2021. The THRASHER pick is the return to punk self titled album by Mikey Erg. The SLASHER pick is this years divisive horror/thirller/supernatural film The Empty Man.…
 
Loading …

Quick Reference Guide

Copyright 2021 | Sitemap | Privacy Policy | Terms of Service
Google login Twitter login Classic login