show episodes
 
Learn about product, community, and careers to help you become a more Awesome Salesforce Admin. The Salesforce Admins podcast features real-life Salesforce Admins, product managers, and community leaders who transform businesses, careers, and community with clicks, not code. This 20min (sometimes a bit more) weekly podcast hosted by Gillian Bruce and Mike Gerholdt feature episodes to empower Salesforce Admins who are implementing Enterprise CRM solutions. There may be some (digital) confetti.
 
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show series
 
For this week’s episode of the Salesforce Admins Podcast, we are talking with Ashley Simons, Product Management Senior Manager, and David Louie Senior Director, Product Management; MuleSoft Citizen Integration, about their upcoming TrailheaDX session and how Admins can use Mulesoft Composer to integrate with clicks, not code. Join us as we talk abo…
 
Today on the Salesforce Admins Podcast, we’ve got two members of the Salesforce team: Krithika Viswanathan, Product Marketing Manager, and Matthew Barnhart, Product Management Director, about their upcoming TrailheaDX session and how Admins can help organizations sell more effectively with Sales Cloud Einstein and Einstein Activity Capture. You sho…
 
For this episode of the Salesforce Admins Podcast, we’re joined by Sonia Flamm, Salesforce Practice Executive Director at Cognizant's ATG. She’s doing a TrailheaDX session with LeeAnne Rimel, and they share how Admins can help organizations return to the office safely. Join us as we talk about how to get started with returning to the office, how to…
 
It’s that time again. For this week’s Salesforce Admins Podcast, we’ve got the monthly retro. In this episode, we celebrate the Summer ‘21 with all the great blog posts, videos, and all the other Salesforce content from May. To help us, we’re joined by Rebecca Saar, Senior Director of Admin Marketing at Salesforce. You should subscribe for the full…
 
Today on the Salesforce Admins Podcast, we’ve got Michele Corwin, Senior Salesforce Platform Administrator at Integrate. We learn how she transitioned from a career in banking and finance into the Salesforce ecosystem. Join us as we talk about how Michele got her first Salesforce admin job through the community, how volunteering played an important…
 
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast We're talking about the history of debugging flows. What we used to have to d…
 
On this episode of the Salesforce Admins Podcast, we’re featuring a conversation with LeeAnne Rimel and Farhan Tahir, VP of Product Management at Salesforce. We discuss the key product features that help you put design features into action. Join us as we talk about the future of declarative app-building on the platform, and what’s coming soon. You …
 
This week on the Salesforce Admins Podcast, we sit down with Adam Doti, VP and Principal Design Architect at Salesforce. He tells us about the team he leads that empowers Salesforce designers. Join us as we talk about how Adam and his team have brought designers together at Salesforce, and the resources they’ve put together to help you apply design…
 
Today on the Salesforce Admins Podcast, we’re back with the monthly retro. In this episode, we go over all the great blog posts, videos, and all the other Salesforce content from April. You should subscribe for the full episode, but here are a few takeaways from our conversation between Mike and Gillian. Blog highlights from April. For Mike, “What …
 
For this episode of the Salesforce Admins Podcast, we want to pull back the curtain and explain our process for prepping Release Readiness Live. Join us as we talk about the questions we ask as we go through release notes, why it’s important to use different modes of communication to present key information, and how to find the throughline to tie i…
 
Today on the Salesforce Admins Podcast, we talk to Jen Lee, Lead Solution Designer at John Hancock, six-time MVP, and Salesforce Platform Champion. We’re continuing Automation April to learn how you can bring automation magic into your Salesforce instance and make your end users’ lives easier. Join us as we talk about why you should go with the sim…
 
For this week’s episode of the Salesforce Admins Podcast, we’re joined by Mark Ross, Senior Tech Writer at Salesforce. We ask Mark how he approaches documentation and how you can make a difference for your users. Join us as we talk about what goes on behind the release notes, what’s important when you write your own documentation and the importance…
 
Today on the Salesforce Admins Podcast, we kick off Automation April by talking to Sam Reynard, Senior Manager of Product Management on the Flow team at Salesforce. We go over improvements coming to Flow and why it should be your one-stop shop for automations. Join us as we talk about why you should pay attention to Flow, the improvements coming in…
 
March Monthly Retro with Gillian and Mike Today on the Salesforce Admins Podcast, we’ve got the monthly retro. In this episode, we go over all the great blog posts, videos, and all the other Salesforce content from March. You should subscribe for the full episode, but here are a few takeaways from our conversation between Mike and Gillian. Blog hig…
 
For this episode of the Salesforce Admins Podcast, we team up with Josh Birk, host of the Salesforce Developer Podcast. We come together about the difference between admins and devs and how you can get more dev skills in your toolbox. Join us as we talk about why it’s easier than ever to learn to code, and how you can put those skills into action. …
 
Today on the Salesforce Admins Podcast, we talk to Kris Harrison, Director of Product Management at Salesforce for data, integration, and metadata focusing on Enterprise API and External Services. We’ll dive into all those technical topics and more as we dive into APIs and how they affect everything that goes on in your org. Join us as we talk abou…
 
For this episode of the Salesforce Admins Podcast, we’re joined by LeeAnne Rimel, Architect Admin Relations, fellow Evangelist, and host of the Youtube video series “Did You Know” and “Expert Corner” to share some tips for how to learn in a virtual world. Join us as we talk about distributed work, how to address concerns with working from home, and…
 
On this episode of the Salesforce Admins Podcast, we’re talking to a Salesforce dream team of Zayne Turner, Senior Director of Architect Relations, and LeeAnne Rimel, Architect, Admin Relations. We’ll cover integrations and the tools coming down the road to make them even easier. Join us as we talk about why you’re already doing integrations as an …
 
For this episode of the Salesforce Admins Podcast, we’re bringing you another monthly retro. We highlight the standout blog posts, videos, and all the other great Salesforce content from February. You should subscribe for the full episode, but here are a few takeaways from our conversation between Mike and Gillian. Blog highlights from February Mik…
 
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast It's been a while since the last episode. Thanks for your patience during thi…
 
This week on the Salesforce Admins Podcast, we’ve got Megan Peterson, a Trailhead Evangelist based in Sydney Australia. We’ll learn about Trailhead News, a new way to keep up with everything going on with the Trailhead platform. Join us as we talk about how Megan started Trailhead News, her tips for creating a great online event, and what’s coming …
 
This is the Salesforce Admins Podcast! A show for Salesforce Admins where we talk about Product, Community, and Career to help you become an awesome admin!We are Salesforce Admins just like you, and we have a ton of experience on the Salesforce platform. We love learning about all the new features and capabilities that enable us, as Admins, to do a…
 
On this episode of the Salesforce Admins Podcast, we hear from Mat Hamlin, Senior Director of Product Management at Salesforce. We’ll dive into multi-factor authentication (MFA), and why all Salesforce users will be using it by February 1st, 2022. Join us as we talk about multi-factor authentication, single sign-on, tracking and adoption, and a lit…
 
On this episode of the Salesforce Admins Podcast, we’re talking to Lizz Hellinga, Salesforce MVP and change enabler. We’ll go over everything she’s looking forward to that’ll help us help users. Join us as we talk about how the platform has evolved with automation and assistance, all the new setup guides and assistants that make things easier, and …
 
This week on the Salesforce Admins Podcast, we’ve got the first monthly retro of 2021. We’ll cover standout blog posts, videos, and all the other great Salesforce content from January. Join us as we talk about the must-see content from January and listen to Mike and Gillian quiz each other on our new quiz show: Which Happened First?. You should sub…
 
This week on the Salesforce Admins Podcast, we’re sitting down with Ruchi Kumar, Product Management Senior Manager on the Core Service Team of Service Cloud at Salesforce. We’ll cover what’s new in Spring 21 for Admins with Service Setup Assistant and Macros Builder. Join us as we talk about everything she’s working on for Spring ‘21 and how you ca…
 
For this episode of the Salesforce Admins Podcast, we’ve got Grace Li, Product Manager for Admin Home, In-App Learning, and Guidance Center at Salesforce. She’ll fill us in on everything new in Spring 21 or Guidance Center and In-App Learning, and be sure to check out January’s Release Readiness broadcast for even more info. Join us as we talk abou…
 
In this week's special bonus episode of the Salesforce Admins Podcast, we’re joined by Woodson Martin, EVP and GM, Salesforce AppExchange. He shares some amazing success stories of Salesforce customers that have made transformative adaptations over the past year. Join us as we talk about why a balance of speed and preparation is the key to any succ…
 
This week, for the first Salesforce Admins Podcast episode of 2021, we’re joined by Preena Johansen, Einstein Analytics Consultant at Telstra, Einstein Analytics Champion, and the co-leader of Women in Technology Brisbane. She has some great tips about how you can be more analytics-minded as an admin. Join us as we talk about how to set up your dat…
 
It’s the final episode of the Salesforce Admins Podcast for 2020, and this week, we’re bringing you the monthly retro, with a holiday haul of December Salesforce content. We’ll spotlight all the great blog posts, videos, and everything else from this month so you don’t miss out. Join us as we talk about everything neat and new in Salesforce content…
 
For this episode of the Salesforce Admins Podcast, we’re joined by Mary Crozier, Salesforce Consultant and the Ombudsman Cloud Care Founder. She tells us how she created the incredible app she’s created to champion volunteerism and service. Join us as we talk about what an Ombudsman is and what they do on a ship, how she saw an opportunity to overh…
 
A Declarative-First Approach with Madeleine Coutanceau This week on the Salesforce Admins Podcast, we’re talking to Madeleine Coutanceau, Global Head of Systems & Processes and Salesforce Administrator at simPRO Software. We learn how her company has taken a declarative-first approach to implementing Salesforce wall-to-wall. Join us as we talk abou…
 
This week on the Salesforce Admins Podcast, we’re joined once again by Shannon Hale, Platform Product Leader at Mulesoft. We learn what Mulesoft Composer is and what it can do, why she’s so passionate about making admins’ lives easier, and what the Shannon Hale Salesforce SWAT Team is. Join us as we talk about what Mulesoft Composer can do for you …
 
On this episode of the Salesforce Admins Podcast, we’ve got Sarah Pilzer, Director of Operations at Country Dance and Song Society and Golden Hoodie winner. She tells us how she uses automation to serve her users. Join us as we talk about why it’s always best to start with standard functionality, how to borrow from what people have already built, a…
 
This week it’s our monthly retro, bringing you the highlights from November’s feast of tasty Salesforce content. For this episode of the Salesforce Admins Podcast, we spotlight all the blog posts, videos, and everything else from this month that you won’t want to miss. Join us as we talk about great Salesforce content from November and our favorite…
 
For this week’s episode of the Salesforce Admins Podcast, we talk to Mia Pacey, a Salesforce Admin at Surf Life Saving NSW. She shares how she holds weekly campfires with her users to drive adoption. Join us as we talk about her Trailhead-inspired weekly Salesforce meetings for her users, how she gets executive buy-in, and how to make a great demo.…
 
On this episode of the Salesforce Admins Podcast, we sit down with Ariel Ridley, a Customer Support Specialist and PepUp Tech alum. We learn how you—yes, you—can build an app and list it on the AppExchange. Join us as we talk about why it’s so important to get on the phone when you’re troubleshooting, how Ariel built her app, and why you need to pu…
 
For this episode of the Salesforce Admins Podcast, we’ve got new Salesforce Admin Courtney Coen. We learn how she set herself up as a superuser and got certified to be a Salesforce Admin, her approach to solving challenges from her users, and why being a Salesforce Admin is one of the most social jobs you will have Join us as we talk about her tech…
 
We’re back with some tricks and treats and another great batch of Salesforce content. This week on the Salesforce Admins Podcast, Mike and Gillian, we’re bringing you the October edition of the Monthly Retro episode to spotlight all the blog posts, videos, and everything else from this month. Join us as we talk about all the helpful content from Oc…
 
This week on the Salesforce Admins Podcast, we’re talking with Neha Ahlawat, Director Product Management at Salesforce and the Product Manager for Custom Metadata. We dive into all things Custom Metadata: what it is and why you should care about it. Join us as we talk about how Custom Metadata types can make your app more sophisticated, and why you…
 
This week on the Salesforce Admins Podcast, we’ve got John Brock, a Product Manager for Salesforce Anywhere. We talk about this amazing tool and everything it makes possible. Join us as we talk about all of the amazing ways Salesforce Anywhere can save you time and help your users and how you can get started with the beta today. You should subscrib…
 
For this episode of the Salesforce Admins Podcast, we sit down with Marco Casalaina, SVP, Product Management, and GM of Einstein at Salesforce. We go over all things Einstein and what you should do with that all-important free prediction. Join us as we talk about how to translate what you need to know into an Einstein prediction, how to know if you…
 
This week on the Salesforce Admins Podcast, we’re talking to Jason Teller, Senior Director of Product Management at Salesforce. We cover all the new features coming to Flow in Winter ‘21 and how you can make big performance gains for your org. Join us as we talk about how auto-layout mode helps with blank canvas anxiety and why the before-save trig…
 
At the end of each month, we take a moment to cover all the great Salesforce content you might not have caught. This week on the Salesforce Admins Podcast, Mike and Gillian, we have September’s Monthly Retro episode to highlight all the blog posts, videos, and everything else from this month. Join us as we talk about everything groovy that happened…
 
For this episode of the Salesforce Admins Podcast, we’re joined by Tiffany Thomas, Senior Salesforce Business Analyst at New York Life Insurance. We learn how getting your users to collaborate can have a huge impact on buy-in and adoption. Join us as we talk about why active listening and good communication skills are the foundation of being an eff…
 
Send Us Your Feedback & Suggestions! Voicemail: 608.492.0321 (Note please tell us in your message if you do NOT want your voicemail to be included in the podcast). Email: wizardcast@thewizardnews.com Website: https://thewizardnews.com/wizardcast_home/contact-us-wizardcast True to the core (TTTC) sessions are now virtual and Monthly via Trailhead Li…
 
This week on the Salesforce Admins Podcast, we’re bringing on Laura Pelkey, Senior Manager of Security Customer Engagement at Salesforce, as a guest interviewer to talk to Kerry Schoepfle, Salesforce Engineer at Rackspace, and a member of our new Trust Champions program. We learn all about Multi-Factor Authentication and how you can use it in your …
 
Today on the Salesforce Admins Podcast, we’re talking to Prag Ravichandran Kamalaveni, Salesforce Lead at CloudKettle. We learn all about the new Trust Champions program, which recognizes trailblazers who have expertise in and champion or advocate for good security practices and effective use of Salesforce technology to protect their company’s data…
 
The Podcap - August It’s the end of August, which means a new special episode to recap all of the Salesforce content you may have missed. This week on the Salesforce Admins Podcast, Mike and Gillian have a new episode with a new name, the Podcap. Thank you, Matt Graessle! Do you have an idea for a name? Reach out on Twitter. Join us as we talk abou…
 
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