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The BS-Free Service Business show takes you behind-the-scenes of running a business as a freelancer, creative or agency with a focus on fluff-free lessons to help you grow your own business and get paid. If you work with clients and want to create a simple AND sustainable service business, you're in the right place. The show is hosted by Scoop Studios' Maggie Patterson. You can learn more about the podcast and Small Business Boss at http://www.smallbusinessboss.co and get access to all of ou ...
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The BS-Free Service Business Show
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7 Toxic Myths About Service Businesses That Need to Go
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Ever wondered why service businesses get such a bad rap? Probably because we have our very own anthology of urban legends and myths that have been repeated so many times they’re now accepted as fact. A lot of these myths and stories are designed simply to sell you something, and in the process, they challenge what we think we know about our service…
Q: What do the online business industry and MLMs have in common?A: Way more than they should, unfortunately. Yet for some reason, the online biz world seems to direct a whole lot of vitriol towards MLMs (and really, lots of other business models). So where’s the disconnect? How do people not see — or maybe not care — that the very thing they judge …
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Handling Payments for Your Service Business
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Ever had to chase a client to get paid? The fact is, when it comes to payments terms for your business, there are a ton of variables, so having everything nailed will make collecting your money as easy as possible. In today’s episode, we’re talking about all things payments including payment terms, options for receiving payments, payment plans and …
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A Fresh Approach to Money Goals for 2021 with Nechelle Bartley
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Do you ever hear other business owners talking about their money goals and milestones and wonder HOW those numbers might even be possible?The truth is, those goals you hear about may very well be based on fiction, not fact. How do you set money goals that are not only attainable, but actually make sense for you and your business? In this episode, I…
Have you ever wondered the REAL story behind a business or the person running it? Not the shiny, glossed over version that omits key things from the past, but the actual story, privilege and all?Yeah, me too. My take is this: If you’re going to listen to me, read my work, and potentially work with me, you deserve truth and transparency. Especially …
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Six Lessons About Online Business from the NXIVM Docuseries Seduced and The Vow
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Question: What do the online business industry and cults have in common? Answer: Way more than you think. For as long as I can remember I’ve been fascinated by cults so when I discovered two NXIVM Docuseries — Seduced and The Vow — of course I was going to watch. But then something happened that I wasn’t entirely expecting. I saw so many clear para…
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Rethinking Money Mindset with Bear Hebert
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Have you ever been told that a challenge in your business could be fixed with some mindset work? Of course you have. Because in the online business world, mindset gets blamed for anything and everything— especially when it comes to money.Truth? I’m sick of it. While money mindset is real, not everything is a mindset issue. In this episode, I sat do…
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The BS-Free Service Business Show
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Rethinking Your Pricing Heading Into 2021
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Pricing is one of the more challenging parts of running a business as it can be complicated and nuanced. It can get tied up with our own stories about pricing, and leave us wondering what the right way to price our services really is. In this episode, we’re talking about how to rethink your pricing heading into 2021, including how to raise your pri…
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The BS-Free Service Business Show
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Taking a New Approach to Marketing and Sales for Your Online Business
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When it comes to marketing and sales, there are so many different strategies and tactics you can use. It’s overwhelming, and frankly, many of them just aren’t the right ones for your business. But there’s one thing that matters more than any single tactic, and that’s trust. In this episode, we’re going to break down how to take a trust-driven appro…
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The BS-Free Service Business Show
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Nine Things Service Providers are Getting Wrong About Sales (And How to Fix Them)
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When it comes to selling your services, it can be challenging to know if you’re getting it right, or if you’re inadvertently sabotaging yourself somehow. In this episode, I’m unpacking nine things I see service providers getting wrong, and we’re going to talk about how to fix them. Get the inside scoop right here: https://smallbusinessboss.co/sales…
If you’re anything like me, when you look at other people running a successful business, you want to know *exactly* what they’ve done to get where they are. And the truth is, while everyone is unique and each agency has its own flavor, there ARE some things that are universal when it comes to building a thriving business.I like to call these The Fi…
This has been the longest year ever. Am I right? And it’s because my well-orchestrated plan was thrown out the window, and there’s been a lot of adjusting along the way. As part of our agency model series on the BS-Free Service Business show, I’m taking you behind-the-scenes of my agency, Scoop Studios. I share the nitty-gritty on revenue growth, t…
In this episode of the show, I’m taking you on my agency journey which has been over 20 years in the making. The twist, the turns, the lessons and how everything agency has changed. Get the inside scoop: https://smallbusinessboss.co/build-an-agency/
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Now’s the Time for the Next Generation of Agencies
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In today’s episode, I’m talking about a new type of agency, the kind that skips the BS and helps you build a business you can love. Get the inside scoop right here: https://smallbusinessboss.co/agency-business-model/
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The Dark Side of Online Business: A Call for the Status Quo to Dramatically Change
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Have you ever looked around at some of the other businesses in the online business industry and thought “that seems shady as hell”? Or, have you ever wondered how some of the people in this industry manage to fly under the radar while operating with an “anything goes” attitude? That’s why I decided it was time to go deep into the underbelly of the …
Ever looked at an agency owner who seems to have it all together and wondered what exactly goes on behind the scenes? Me too. (Yes, I run an agency, but that doesn’t mean I’ve got every single thing perfectly figured out!). For this episode I’m thrilled to bring you an agency behind-the-scenes episode with Tasha Booth, Founder and CEO of the Launch…
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Don't Blame the Business Model: 5 Strategies Avoiding Burnout in Your Service Business
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Burnout isn’t inevitable when you run a service business, no matter what people want you to believe. In this episode we’re talking about why working with clients isn’t a recipe for burnout and five strategies for avoiding burnout in your service business. Get the inside scoop right here: https://smallbusinessboss.co/avoiding-burnout/…
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The Framework for a BS-Free Service Business
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As bosses, many of us worry we’re missing something as we build our businesses, so the idea of a specific way to do things can be incredibly appealing. Which is why in this episode and blog post, I’m walking you through the BS-Free Service Business Foundations Framework, and true to its name, it’s going to free you from a whole lotta busywork and B…
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The BS-Free Service Business Show
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A Deep Dive into Business Masterminds: The Good, the Bad and the Ugly
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Masterminds are often seen as a must-have for business owners, but should we believe the hype about what they can really do for us? In this episode and blog post, I’m doing a deep dive into the good, the bad and the ugly of masterminds. Get the inside scoop right here: https://smallbusinessboss.co/benefits-of-mastermind-groups/…
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9 Questions You Need to Ask Before You Invest in Anything
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As the saying goes, you need to spend money to make money, but is that really true? My take is that sometimes it is and other times we’d be better served by closing our wallets. In this episode, I’m sharing nine questions you need to ask before you invest in anything. Get the inside scoop right here: https://smallbusinessboss.co/before-you-invest/…
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Celebrity Entrepreneurs: Everything You Need to Know
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With the rise of social media, we’ve also seen the emergence of influencers. Now, literally anyone with the right talent or skills can build a platform and reach an audience of thousands or even millions. On this episode of the BS-Free Service Business Show, we’re looking at everything you need to know about celebrity entrepreneurs, their problemat…
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Finding Clients: Everything You Ever Need to Know About Referrals
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Fall is coming up quickly, and if your business is anything like mine, it’s GO time for new business opportunities. On this episode of the BS-Free Service Business Show, we’re doing a refresher on referrals, including everything you need to know. Get the inside scoop right here: https://smallbusinessboss.co/referrals/…
If you’re listening to this podcast you’re either tired of the hype in the business world about growing your business, or you’re looking for ways to grow in a healthy, sustainable way. Or maybe a bit of both. On this episode of the BS-Free Service Business Show, I’m tackling how to scale your service business without the hype or BS. Get the inside …
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Building a Digital-First Business with Avery Swartz
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No matter how digitized your business is (or isn’t), 2020 has made one thing clear, the future of our businesses relies on our ability to use the internet for everything from our processes to our client prospecting. On this episode of the BS-Free Service Business Show, I sit down with author and digital marketer Avery Swartz to chat about building …
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8 Ways to Stand Out from the Competition in 2020
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It's not exactly a secret that here in the digital world, potential clients have the ability to look at ALL their options before choosing a service provider. Knowing what your competition is up to isn't about playing the "who does it better?" game or declaring them your arch nemesis. (And yes, I KNOW some of you have one!) It's about understanding …
Since COVID-19 rearranged our lives in ways we couldn’t imagine, the concept of the pivot has been working overtime. On this episode of the No-BS Business Show, I’m sharing 5 signs it may be time for a business pivot. Get the inside scoop right here: https://smallbusinessboss.co/time-for-a-pivot/
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Welcome to the BS-Free Service Business Show
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You may (or may not) have noticed that starting today, the Small Business Boss podcast has a new name. We’re now the BS-Free Service Business show. If you’re wondering why, it’s because as a brand over the last three years, we’ve evolved in a big way. While Small Business Boss will continue to be the overall brand, the podcast needed to be more spe…
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The BS-Free Service Business Show
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The 7 Most Frequently Asked Questions I Get: ANSWERED
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As a mentor, I answer a lot of the same questions from my clients and community. And spoiler alert, most of them are about money. In this episode of the Small Business Boss podcast, I’m sharing the seven most frequently asked questions I get. Get the inside scoop: https://smallbusinessboss.co/frequently-asked-questions/…
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The BS-Free Service Business Show
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A Month in the Life: How I Really Spend My Time
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My best learning opportunities have always come from seeing how other people do things. You know, the real nitty gritty of what they’re doing, and not the shiny social media version. On this episode of the Small Business Boss podcast, I'm sharing a deep dive that examines how I really spend my time. Get the inside scoop right here: https://smallbus…
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The BS-Free Service Business Show
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Behind-the-Scenes with Maggie: A Mid-Year Check-In
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It’s been a while since I’ve done a behind-the-scenes, so in this episode of the Small Business Boss podcast, we’re taking a look at the first half of 2020. The wins, the lessons and some real talk about where I’m really at in this epically strange year. Get the inside scoop right here: https://smallbusinessboss.co/behind-the-scenes/…
Want to build a BS-free service business? Then you’re definitely going to want to listen to this episode! In this episode of the Small Business Boss podcast, I deconstruct some of the external BS that gets in the way. From pricing to online influencers to client relationships, we’re diving into it all. Get the inside scoop right here: https://small…
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The BS-Free Service Business Show
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Internal BS That’s Probably Holding You Back
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When it comes to building a business, there’s a complete list of things that can stand in your way. But the ones we least expect tend to be the internally-driven ones, you know, the BS stories, ideas and beliefs we have that can keep us stuck and hold us back from what we truly want. In this episode, we’re unpacking that internal BS in detail. Get …
Does your business feel simple? Does it feel sustainable? Or are you on a hamster wheel where you’re working too hard or like there are a lot of things standing between you and your goals? In this episode, we’re going to talk about how to build a BS-free business in three specific ways, and they may surprise you. Get the inside scoop right here: ht…
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Business as Unusual: Let’s Talk About Finding Clients and Making Money
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Do you feel stuck as you’re not sure what the future of your business looks like? In this episode, we’re talking about finding clients and making money in a period where business is anything but usual. Get the inside scoop right here: https://smallbusinessboss.co/business-as-unus…-finding-clients/
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15 Years, 15 Insights on Being a Small Business Boss (Part 2)
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The month of May is always significant in my business, and this year is no different as I celebrate a big milestone - 15 years of being my own boss. In the last episode, I shared my first eight lessons, so if you’ve not listened to that, go back and have a listen listen. Now, we'll pick up where we left off and dive into number nine. Get the inside…
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15 Years, 15 Insights on Being a Small Business Boss (Part 1)
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You’re helping me celebrate a milestone in my business, 15 years of being my own boss. And there’s nothing like an anniversary to make you reflect on how far you’ve come. In this episode, I’m sharing 15 insights from my 15 years of being a small business boss. This week I'm sharing the first 8 episodes, and next week I'll share 7 more. Get the insi…
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Business as Unusual: Spring Cleaning Your Service Business
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It’s springtime, and for many of us, that means we’d normally be busy cleaning all the things. And if you’re finding your business is a little slower than usual right now, it’s the perfect time to work ON your business. Spring cleaning your biz is like cleaning your house. It’s best to have a plan before you start pulling everything apart so you do…
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Business as Unusual: What Learned About Investing in My Success By Spending $72,700
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As a boss, you’ve probably heard that you need to “invest” in your business to reach your goals. But in this current financial climate, I wanted to unpack that trope and see if it was really true. Do we really need to spend money to make money? And when we do, are we going to get what we want? In the episode of the Small Business Boss podcast, I’m …
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Business as Unusual: Decision Making and Boundaries During a Crisis (With Shulamit Ber Levtov)
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When things are unusual, it’s all too easy for our decision making to falter and for our boundaries to be shaky. In this episode of the Small Business Boss podcast guest Shulamit Ber Levtov walks us through how to deal with our fear in this unique time we’re living through. Get the inside scoop right here: https://smallbusinessboss.co/decision-maki…
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Business as Unusual: How I’m Handling My Marketing and Sales Right Now
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It’s a new month, and let’s be real, it’s one with a lot of questions and many answers. On this episode of the Small Business Boss podcast, I'm serving up some real talk about the realities of finding and booking clients in the middle of a pandemic. Get the inside scoop right here: https://smallbusinessboss.co/how-im-handling-…keting-and-sales/…
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Doing Business As Unusual: Business Planning Amid Uncertainty
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Things are pretty far from business as usual right now, so do we even bother with planning right now? The answer is yes. We definitely need to plan. In this episode of the Small Business Boss podcast, we’re going to look at how to plan differently as we head into Q2 amid a global pandemic. Get the inside scoop right here: https://smallbusinessboss.…
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Behind-the-Scenes with Agency Owner Rita Barry
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When you’re running an agency, you want your business to stand out. But in a world rife with competition, knowing how to differentiate is critical to your success. In this episode of the Small Business Boss podcast, measurement and marketing agency owner Rita Barry takes us behind-the-scenes of her business, including how she ensures they stand out…
A pandemic is unprecedented for all of us, so it’s natural that it’s creating stress, anxiety, and when it comes to our business, a lot of uncertainty. So in this totally unexpected episode of the Small Business Boss podcast, I want to address what’s happening, and how we’re going to get through this.…
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Stop Worrying About the $5 Latte with Nechelle Bartley
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Hands up if your 2020 plans include making more $$$$. You may already have a plan for making it happen...but how do you know if you’re focusing on the RIGHT things? (Hint: the $5 latte is NOT the problem.) On this episode of the Small Business Boss podcast, financial strategist Nechelle Bartley is unpacking how our money mindset affects us — good o…
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Creating a Deliberately Simple Client Experience
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Fact: When you make your money by serving clients, the experience you create can make or break your business.Also fact: Most service providers make this WAY too complicated and totally overthink it. In this episode of the Small Business Boss podcast, I’m giving you actionable ideas on how you can deliver a deliberately simple client experience. Get…
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All Things Enneagram with Chrissie Wywrot
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If there’s one thing entrepreneurs love, it's personality tests. And it’s no surprise as we’re relentless in our personal development work, and these tests help us make sense of ourselves. In this episode, we’re diving into Enneagram with guest Chrissie Wywrot. Get the inside scoop right here: https://smallbusinessboss.co/enneagram/…
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Real-Life Insights From a Year of Client Proposals
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When you’re dealing with potential new clients, have you ever stopped and asked yourself if you REALLY need to spend the time writing a proposal?Because yeah, sometimes it seems like a whole lot of work and if you already have packages, you may not see the point. Love them or hate them, the short answer is YES, you do need a proposal. And there are…
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Behind-the-Scenes with Social Media Strategist Andrea Jones
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Many times we have ideas that can hold us back or result in bumps along the way. In this episode of the Small Business Boss podcast, guest Andréa shares insights on things she’s had to revamp along the way of building her social media agency. Get the inside scoop right here: https://smallbusinessboss.co/social-media-strategist/…
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Running on Referrals: Making the Most of Your #1 Revenue Source
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I recently asked members of the Small Business Boss Squad what the #1 lead source was for their business, and overwhelming the answer was referrals. In this episode, we’re taking a look at how to make the most of referrals as the key driver of revenue in your business. Get the inside scoop right here: https://smallbusinessboss.co/running-on-referra…
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What Online Marketers Don't Want You To Know
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This is a very special episode of the Small Business Boss podcast because it’s episode 200 of the show. When it comes to running an online business, it’s nearly impossible to avoid the never-ending barrage of sleazy dude-bro marketers and the glossy leather pant clad coaches that are full of empty promises. For the 200th episode of the Small Busine…
