Labor secretary talks unemployment surge, boost in federal aid

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By Rob Connelly. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Kansas Department of Labor secretary Delia Garcia says agency’s ability to handle unprecedented number of calls and claims has improved after deployment of IT SWAT team, additional help from Amazon call center, and hiring and training of staff members who understand 1970s computer system

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