Manage episode 244842211 series 1897262
People littering is creepy, like a tick or other parasite. It gets under my skin. I don't like it, but if I want to help people stop their parasitical, tick-like behavior, I feel it helps to understand them.
Leadership rests on empathy, which sometimes means understanding the feelings and motivations of people who do things you consider disgusting or creepy, like buying coffee in disposable cups knowing it pollutes but acting ignorant or like it doesn't.