E43: How I complained to Vodafone and got £150


Manage episode 239414869 series 2472543
By Mohsin Patel & Ibrahim Khan, Mohsin Patel, and Ibrahim Khan. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

I had an issue with my broadband a few months back and instead of sitting back and letting it pass, I decided to complain. I stuck to my guns and got Vodafone to increase their compensation offer from £20 to £150! A personal success for me but I want to share with you exactly what I did and some tips that you folks can take and apply to ANY scenario.


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92 episodes