Manage episode 256952179 series 1174737
Many unexpected events can happen during the process of selling a business. For Diane Robbins, one of them was having a prospective buyer within four short days of listing her Miracle Method franchise in Ludlow, Massachusetts for sale on the market. The “short” of this story is this first prospective buyer ended up being the new owner of Diane’s business, which specializes in resurfacing and refinishing countertops, bathtubs and tiles, allowing customers to significantly save on the costs of replacing them. As fate would have it, the buyer was a customer who had his bathtub resurfaced 12 years ago. “He loves his tub, and that's where he knew when he was looking for a business that this was the right direction, that it was a nice small business that he could get into, that the product was reliable,” Diane said. The “long” of this story is that a considerable span of time passed between the first contact with the buyer and the close of the transaction. Within that duration, Diane experienced emotional highs and lows. “It took one year for this whole process with the same buyer [who contacted us] within four days. We went through an emotional roller coaster,” Diane said.