The Relentless is a podcast from Century21 Real Estate and Slate Studios that rethinks business, redefines success, and reimagines customer experiences. In Season 2, podcast host, author, and entrepreneur Kristen Meinzer talks to experts and thought leaders from a variety of industries about surprising ways businesses and entrepreneurs are redefining hospitality and delivering extraordinary experiences to customers. Be sure to check out Season 1 to hear host Dr. Julie Gurner and inspiring bu ...
Manage episode 285987671 series 2106196
By Omni Talk. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
"Take The Leap" is the theme of this podcast, and no one has done that better than Kelly Kowal, Chief Platform Officer at Farfetch. Kelly didn't casually enter into a retail career, she dove into one. With courage and a "can-do" attitude, she began a journey in e-commerce running digital marketing at eBags.com. At the time, e-commerce was new to Kelly, so when she didn't know the acronyms people were using in the weekly status meetings, she showed up to the office at 5 AM before anyone else arrived, did her research, and figured it out. This persistence and determination took her to London and to her current role as Chief Platform Officer of Farfetch. In this podcast, Kelly shares her career story and how she and her team professionally and personally weathered the pandemic, all while refining and expanding the offerings Farfetch plans to bring to market in the coming year. You won't want to miss this interview, and be sure to stay until the end when Anne and Kelly plan their next retail conference concert escapades. Thanks to our sponsor, Parcel Pending. For more information about Parcel pending, visit ParcelPending.com