Focusing on Customer Care and Work Ethic to Grow a Business


Manage episode 263414658 series 108155
By Keri Roberts. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In episode 424, I chat with Pavel Chaploutskiy and Victor Rakovich who grew up in the Soviet Union and have been friends for over 20 years. Listen to hear how they built a business together in the contractor space in the US, why their top priority is on treating customers better, how they focused on solving a real problem and doing the work to bring a new concept to the US, learning marketing and how they're constantly trying and testing things to grow their business.

438 episodes