Can You Text With Your Patients?


Manage episode 216343154 series 1148187
By Jean Eaton. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Have you ever said…

“If only I had someone to ask!”

Each month, we discuss your questions about practice management, human resources issues, clinic management best practices, procedures, resources, practical privacy tips, and more in Practice Management Success membership.

In this Q&A, we're talking about: Can you use text messaging with patients?

The short answer is, ‘Yes’.

The longer answer is ‘Yes, but . . . make sure that you are really clear about why you want to use text messaging, carefully plan the implementation and monitor its use.’ Listen to the full audio Q&A for my detailed response. Here are some audio highlights:

01:51 Patients want to use text messaging

02:24 Why text messaging?

04:59 Level of risk

06:33 Mitigation strategy

12:26 Bleen cloud based medical referral management system (Stitcher link

13:19 ezReferral patient appointment management (Stitcher link

15:15 Healthquest EMR ( 16:30 Privacy Impact Assessment

17:46 E-Course: Privacy Impact Assessments to Protect Your Practice, Your Assets, and Your Patients

For more information visit:

78 episodes