Manage episode 232249906 series 1612732
You've heard people say "the customer is always right" but are they? Sean Welsh believes that customer service should be priority #1 and we are excited to interview him and learn more about how this strategy can be a way of life instead of just a snazzy saying.
Sean will be digging deeper into this topic during his Keynote at the upcoming Rockstar Un-Conference Event May 13-14, 2019 In Las Vegas!
Get a ticket to meet Sean Live at https://www.rockstarinfo.com
Sean Welsh is the CEO and co-founder of Car Biz Done Better, a vendor agnostic, dealer advocate whose sole purpose is to work with dealers to understand what is working in their digital marketing to avoid waste and overspending. For the last 20 years he has spent his waking life honing and refining digital skills. Sean speaks two languages: Sales and Digital. His introduction to the industry coincided with the rise of the Internet sale in the late 90’s, and since then Sean has worked through every level of the industry from Salesperson to Manager to Internet Director, Private Digital Consultant, Consultant for a major OEM and finally Owner and Operator of Car Biz Done Better. Sean is uniquely qualified to act as a digital resource, advocate and partner for his clients. The only goal is to provide clients with the confidence to make informed decisions about their digital marketing in this world of digital uncertainty and big data. And now he wants to work with you so you can do the same for your clients.--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/rockstar/support