Manage episode 280740991 series 1745677
Have you ever experienced how a smiley face in a text can mean anything from a sign of friendliness to sheer sarcasm and sometimes you just aren't sure which one it is? Or even worse, your own friendly smiley face was misinterpreted as sarcasm and you found yourself putting out fires you didn't even mean to start? If so, you've already experienced the lack of emotional intelligence in our technology- and emojis are just the tip of the iceberg. Take a listen to find out how Rana el Kaliouby is humanizing our technology with emotional intelligence and why it will impact the human race.
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