Craig Handley | Hanging with Richard Branson on Necker and Building a Great Culture at a 1000-Person Call Center Company
Manage episode 274288112 series 2425331
Craig Handley is the Co-founder and CEO of ListenTrust, a bilingual call center services company which has been ranked multiple times on the Inc 500 and 5000 list. ListenTrust is currently doing about $150 million in sales for their clients and they answer hundreds of thousands of customer service calls and lead generation calls. It employs close to 1000 people working thousands of miles away in Mexico. Craig is also the author of the best selling book, Hired to Quit.
Craig recently started a new business and in just 60 days took it to $600,000 in revenue despite being in the midst of the COVID-19 pandemic. He has also had crazy experiences like cage diving with great white sharks, jumping out of airplanes, and meeting and hanging out with famous people like Richard Branson and Paul McCartney.
John Corcoran, host of the Smart Business Revolution Podcast interviews Craig Handley, Co-founder and CEO of ListenTrust, about what it takes to build a 1000 employee-strong company. Craig also talks about some of the crazy experiences he has had in life, his time in the army and his eventual transition into sales, and how he started and grew a new business to over $600,000 in 60 days.