Ep 87, Rachel Jugai, Over-processing Processes for CSMs

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By Strikedeck Radio: Customer Success Live and Kristen Hayer. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
Join Kristen Hayer in conversation Rachel Jugai, Customer Success Manager at Mitek Systems talks about how to avoid over-processing your customer experience, and about ways that you can leverage your customers success team’s strengths.

92 episodes