How Zappos built its legacy by providing the best customer service and company culture


Manage episode 263967895 series 2557500
By iwd Agency and Iwd Agency. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps. - The eCommerce Experts

A business idea that came to fruition after an unsuccessful shoe shopping expedition at the mall, was bought out my Amazon at a $1.2 billion value just 10 years later.

Zappos was built by Tony Hsieh and Nick Swinmurn on the foundation of offering the best customer service. Creating a company culture to promote this was Zappos number one priority. Check out the video to see how they did it.

#Zappos #TonyHsieh #VentureFrog #NickSwinmurn #eCommerce #SuccessStory


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47 episodes