Failed study, new safety finding, mistakes - breaking bad news


Manage episode 263383140 series 2400265
By Alexander Schacht and Benjamin Piske, biometricians, statisticians and leaders in the pharma industry, Alexander Schacht, Benjamin Piske, and Leaders in the pharma industry. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

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In today's episode, Benjamin and I discuss about the following points:

  • First mover advantage
  • Preparing and planning
    • Be clear on your goals
    • Who do you want to move from A to B
    • What questions will come up?
    • What will be our replies?
    • What will be the follow-up questions?
    • Who will be affected?
    • Who needs/must know first?
    • How do you communicate it?

How to break the bad news:

  • Tell it all
  • Tell it fast
  • Tell them what you’re doing about it
  • Tell them, when it’s over
  • Get back to work

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