Manage episode 267696099 series 2594446
We can all agree on one thing: returns stink. Imagine the scene — you’re an Amazon seller diligently checking your inbox when you get that painful message; another customer is returning one of your items. It's never a fun experience. In this episode, we'll show you how to deal with Amazon returns so that each time you get one of those return notifications, you’ll know exactly what to do.
We'll break-down the process of how returns work from a customer and warehouse perspective so you're aware of all the steps in the return process. Then, we'll break down the six crucial steps you should follow each time you get a return. By following these steps, you’ll learn how to safeguard your feedback score and seller metrics, you’ll understand why your products are getting returned, and you’ll know what to do if one of your items ends up in the dreaded ‘unfulfillable inventory’ category. A valuable episode for both new and long-time Amazon sellers, listen in and learn how to handle returns with confidence