How LovelySkin Handled a 300% Increase in Demand Amid COVID-19


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LovelySkin founder, Dr. Joel Schlessinger, and purchasing manager, Chrissy Kersting, join this episode to take us on the company’s journey with Oracle NetSuite. Schlessinger provides some background on LovelySkin (2:47), a premiere dermatologist-owned and operated ecommerce platform offering professional-grade skincare and haircare products. Kersting then dives into some of the unique challenges of LovelySkin’s business model (7:07), including challenges running on disconnected systems (10:39) as well as managing inventory (15:06). Schlessinger explains why he started looking into an enterprise resource planning (ERP) solution to those challenges (24:35), why he chose Oracle NetSuite (33:53) and how that decision has impacted the company (40:52). Schlessinger reveals LovelySkin saw a 300% increase in demand amid COVID-19 (45:01), while Kersting admits the company could have never survived such growth running on systems like QuickBooks (48:40). Tune into the full episode now!

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Dr. Joel Schlessginer

Chrissy Kersting

Oracle NetSuite

90 episodes