1253: RS Components - Lessons in Digital Strategy / Transformation

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Manage episode 265386345 series 80936
By Neil C. Hughes. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

RS Components (RS) is a trading brand of Electrocomponents plc (LSE: ECM), a global omni-channel solutions partner for industrial customers and suppliers. It has also been supporting and inspiring generations of engineers since 1937. I wanted to learn more about that heritage and how they have evolved with technology too.

The world’s leading electronic products retailer offers more than 500,000 industrial and electronic products, sourced from 2,500 leading suppliers, and provide a wide range of value-added services to over one million customers. The company also has operations in 32 countries, trades through multiple channels, and ships to over 50,000 parcels a day.

RS supports customers across the product life cycle, whether via innovation and technical support at the design phase, improving time to market and productivity at the build phase, or reducing purchasing costs and optimizing inventory in the maintenance phase.

Mike England, COO at RS Components joins me on Tech Talks Daily to share the rich history of the company, and they have not been afraid to pivot, embrace innovation, and leverage technology. Mike also shares the moment when he noticed his teenage kids, juggling multiple video calls, across a myriad of screens on smartphones, tablets, and computers. This moment offered a glimpse into the future and the expectations of employees in 5-10 years' time.

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