1244: How GrandPad Is Helping Seniors Keep in Touch With Family


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By Neil C. Hughes. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

The global pandemic separated families around the world for months. It also highlighted the digital divide between generations. Many were given a wake-up call that senior family members were locked out of the world of photo sharing, video calls, and instant messaging. They have been left out of the digital communications that we all take for granted.

GrandPad is a digital health company that develops engagement solutions to improve the health and well-being of older adults by reconnecting them to families, friends, and caregivers through technology that is safe, reliable, and easy to use.

The company recently expanded capabilities when an increasing number of home health agencies and other healthcare companies were turning to GrandPad to facilitate video visits during COVID-19 restrictions prohibiting in-person care.

The GrandPad is a purpose-built tablet for people over the age of 75. It's the first mobile device of its kind. It addresses usability, security, and connectivity issues that are often roadblocks for integrating remote monitoring and telehealth into professional and familial caregiving settings.

The company's secure cloud platform with built-in LTE and web applications allows care teams and family members to engage remotely with older adults without depending on wifi connectivity. GrandPad enables a variety of interactions, including video calls, sharing essential care-related emails and messages, and conducting multi-party video care conferences between family members and a patient's continuum of caregivers.

Scott Lien is GrandPad's Chief Executive Officer, leading the company as it builds a platform that empowers seniors of all ages and technological skills to connect with family, friends, and caregivers. Having previously developed user-friendly software for companies such as Target, Best Buy, and Bank of America, as well as having led the mobile technology innovation group at Intuit.

With GrandPad, I learn how Scott strives to create a world where no seniors are lonely or isolated from digital communication.

1344 episodes