Manage episode 278441265 series 2521167
For the first time, Phoenix Sky Harbor International Airport ranked number one in J.D. Power's 2020 North America airport satisfaction study. This made Valley 101 listener Gregory Yost wonder: why? What made the airport so satisfying to customers?
This wasn't the first question about Phoenix Sky Harbor submitted to the team. Producer Maritza Dominguez teamed up with travel reporter Melissa Yeager to answer your questions about the local airport. They also answer questions about the safety of flying amid a global pandemic and why Sky Harbor doesn’t offer more international flights.
In this episode you'll hear from:
- Michael Taylor, a representative with J.D. Power
- Brian Znotins, the vice president of network and schedule planning with American Airlines
- Kacey Ernst, a University of Arizona professor in the College of Public Health and an infectious disease epidemiologist