Cut the Scripts!


Manage episode 272653951 series 1087378
By Stacey Pryce. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
One thing I cannot stand is a scripted call. Move your agents and ambassadors away from scripts to encourage a genuine, caring experience. In this episode I go over 4 helpful tips to use for quality experiences.What success have you had in moving away from scripted calls? Let me know at iamqualitytheory@gmail.comFollow: @waseoffpodcast @qualitytheoryTwitter: @quality_theoryInstagram: @qualitytheoryMentioned in this episode: @gitomer (Jeffery Gitomer) @Hyken (Shep Hyken)

118 episodes