201: Giving Your Customers A Voice With Mark Thompson


Manage episode 266769804 series 1446937
By Mitch Russo. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

You could have the most brilliant, most revolutionary concept in the world, but without strong customer support, your business isn’t going to reach the heights that it could. Giving your customers a voice with which to speak is important in building a base of people who will not only continue availing of your product, but will also talk about it with other people. Mark Thompson is the co-founder of PayKickstart. He chats with Mitch Russo about the importance of good customer support in scaling a business for growth. If you don’t think that customer support can make or break your business, Mark and Mitch’s conversation might just convince you otherwise, so don’t miss out!

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217 episodes