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Welcome to Episode 54 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the different roles you need to have inside your practice. We will discuss the multiple hats you need to wear as a business owner, and the importance of knowing what you can and can’t delegat…
 
Welcome to Episode 53 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing some books and podcasts that have had a profound impact on my life and can help you to understand the power of your mind. Bullet points (00:19) The Invisalign Mastermind Seminar (02:00) Understanding the…
 
Welcome to Episode 52 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to attract and retain team members inside your practice. Times are changing, and the current generations value having a good work-life balance. We will discuss the importance of asking yo…
 
Welcome to Episode 51 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having fun inside your practice. We will discuss how your intention creates your reality and why you attract the vibe that you put out. We will also talk about coaching others and the importa…
 
Welcome to Episode 50 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about follow ups and outstanding treatment. We will discuss the importance of having a system for finding patients who have outstanding dentistry, and why you should develop a consistent naming pro…
 
Welcome to Episode 49 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient retention. We will discuss the importance of listening to your patients, and feeling grateful for the ones who do voice their complaints. Finally, we will also talk about how to track…
 
Welcome to Episode 48 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about being the CEO of a dental practice, not just “the boss”. We will share the top five things you should include in the CEO role and how to communicate your expectations with your team. We will …
 
Welcome to Episode 47 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals inside your practice. We will start by talking about the importance of tracking your numbers, and we'll share what numbers we track inside our dental practice. We will also touc…
 
Welcome to Episode 46 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about marketing your practice. Will discuss why it's better to focus on the experience inside your practice before doing external marketing. We will also talk about which numbers you should track a…
 
Welcome to Episode 45 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a state of the union address with your team to get their performance in synchronicity. We will discuss some key concepts from the book The Five Dysfunctions Of The Te…
 
Welcome to Episode 44 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be sharing a story about the power of choice. We will discuss how to rise above your circumstances and choose what to focus on. We will also talk about the fear of change and how you can start making small ch…
 
Welcome to Episode 43 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about putting your vision into play. We will discuss why you should create individualized mission and vision statements for different teams and how to set strategic objectives. We will also talk ab…
 
Welcome to Episode 42 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about setting goals for your practice and making a commitment with yourself to set clear expectations for your team. We will discuss a common mistake people make while training others and why you s…
 
Welcome to Episode 41 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of using this time to reflect back on the year, to celebrate ourselves and the things we were able to overcome and accomplish. Even if you feel like you haven't done enough, it…
 
Welcome to Episode 40 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the most effective way to complete and present financial arrangements inside your practice. First we will discuss how to get intentional about finding new opportunities and stop underproducin…
 
Welcome to Episode 39 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the five keys to long-term retention of team members and how to create an environment that nobody ever wants to leave. We will discuss the importance of setting clear intentions and sharing t…
 
Welcome to Episode 38 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about getting engaged inside your practice. We will talk about the importance of incorporating a daily gratitude practice both in your life and in your practice. We will also touch on what energize…
 
Welcome to Episode 37 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how the energy you bring into your practice affects your environment. Everything starts with a thought, so making a conscious effort to change how you think and feel is key to having the prac…
 
Welcome to Episode 36 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about feeling overwhelmed. We will discuss the unrealistic expectations we put on ourselves and why women are more susceptible to overwhelm. Finally, we will present some strategies to deal with fe…
 
Welcome to Episode 35 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about showing our team members gratitude and recognition for their work. We will share the benefits of doing a team engagement survey for anonymous feedback, how to analyze the results and celebrat…
 
Welcome to Episode 34 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to energize your practice. We will discuss how to get intentional and set a vision, as well as how to deal with negative feelings you might feel along the way. We will also talk about sha…
 
Welcome to Episode 33 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of working on your patient communication skills. We will discuss the soft skills you need in order to have great patient communication, and the question you should ask all your…
 
Welcome to Episode 32 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the power of manifestation and how you can create any practice you want. There is no one right way, you can make any practice style work. So figure out what you want, then ask, believe and re…
 
Welcome to Episode 31 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the difficulties of being short-staffed. We will discuss the difference between being a boss and being a leader, and why you should set clear expectations inside your practice. We will also t…
 
Welcome to Episode 30 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the meeting rhythm inside our dental practice. We will touch on the four types of meetings we have: daily pod meetings, weekly meetings, division meetings and full-team meetings. We will disc…
 
Welcome to Episode 29 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to manifest your dream practice. We will discuss why you should start with defining what you want without worrying about how to get it. We will also reveal the two principles you should k…
 
Welcome to Episode 28 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be discussing the six critical success factors inside any bread and butter style of practice and the importance of the 80-20 rule. We will talk about being deliberate not only about your patient experience, b…
 
Welcome to Episode 27 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be discussing the pros and cons of having an Office Manager. I will share my first experience with an Office Manager and an alternative to that role that I think might work better in some cases. We will also talk …
 
Welcome to Episode 26 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to master the implementation of new actions inside your dental practice. We will discuss why so much change does not stick and why mastering implementation starts with your mindset, not w…
 
Welcome to Episode 25 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about having grace with yourself. We will also discuss the importance of celebrating success and having time for yourself to avoid burnout. Excellence includes making mistakes, and the only time a m…
 
Welcome to Episode 24 of the re-launched Dental BossLady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about empowering your team. We will discuss the importance of having a clear vision, mission and core values, and why setting clear expectations for your team is key. We will also touch on how to help yo…
 
Welcome to Episode 23 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about patient experience inside your practice. We will discuss the benefits of changing the way people view dentist appointments by going above and beyond with what they expect, to create an experi…
 
Welcome to Episode 22 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be centered around core values. We will first talk about how to come up with a list that really resonates with you. We will also discuss the importance of having clear core values inside your practice, since it’s…
 
Welcome to Episode 21 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode I will be sharing a vulnerable side and encourage you to get vulnerable, honest and authentic when it comes to being inside your practice. We will talk about letting go of the struggle to be perfect and all the “shoulds”,…
 
Welcome to Episode 20 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking all about chart audits, one of the key systems that we use in our dental practice. We will touch on how chart audits allow you and your team to be more prepared and master patients’ appointments. We wil…
 
Welcome to Episode 19 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will be talking about taking time off. We will discuss the importance of taking a break, both for your own benefit and for your practice and your team. We will also touch on how to take time for yourself without feelin…
 
Welcome to Episode 18 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode will be a deep-dive into the power of creating a vivid and compelling vision for your dental practice. After spotting a common fallacy in the dental world, we will discuss why you should create a clear vision for your practi…
 
Welcome to Episode 17 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about team engagement. We will discuss why teamwork is crucial inside a dental practice, and how you can be an inspiring leader for your team. We will also offer five tips to help you build an …
 
Welcome to Episode 16 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about what The Dental Boss Lady Leadership Academy is and why I started it. We will also discuss the importance of talking dentist to dentist and woman to woman, and creating content that actually …
 
Welcome to Episode 15 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we will discuss why money doesn't solve all your problems and why you shouldn't focus on increasing production. We will also touch on why you need to create a plan before you can grow, and how you should focus your energy…
 
Welcome to Episode 14 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about my five biggest wins. I’ll share what I wish I’d done earlier in my career, from creating a compelling vision for the future early on, to quit complaining and hiring coaches sooner. And be su…
 
Welcome to Episode 13 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the advice I would give to my younger self. I will share the five biggest mistakes I made in my practice, from not having clear expectations, to not understanding finances and being afraid of…
 
Welcome to Episode 12 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about how to do more of the dentistry you love to do. We will discuss why changing your mindset is crucial, plus three steps to get you closer to your goal. All this and much more, up next. Bullet …
 
Welcome to Episode 11 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about finding the dream team for your dental practice. We’ll touch on the three big principles you should consider for building your team, plus a great tip for finding new candidates. All this …
 
Welcome to Episode 10 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the importance of having a clear exit strategy for your patients, so that they know what was done that day and what are the next steps. We’ll share the system we use at our practice, step-by-…
 
Welcome to Episode 9 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking all about accountability. We will be sharing some tips on how to set realistic goals and hold yourself accountable, so that you can create a culture of accountability and results inside your dental …
 
Welcome to Episode 8 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about the four stages of dental practice, and why you need to make sure you have one down before jumping to the next level. We will also talk about the idea of comparisonitis and why you shouldn't c…
 
Welcome to Episode 7 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be all about team drama. We will talk about the drama triangle to see how drama starts and spreads, and how to stop it if it's happening inside your practice. All this and much more, up next. Bullet points 00:52 -…
 
Welcome to Episode 6 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be talking about leading change within your dental practice, and the four proven steps to do so. How do you communicate changes to your team? Should you include them in the planning process? How do you incenti…
 
Welcome to Episode 5 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. In today's episode we are gonna be taking everything bonuses. Should you do them? How do you do them? Why and when should you do them? And how to not get burned by implementing a bonus? All this and much more, up next. Bullet points 00:07 - …
 
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