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The goal was to treat uncontrolled pain from tumors but the patient was left with unexpected hearing loss. The patient sued when she claimed the surgeon changed the side of the operation without consulting her. For ideas that might help prevent these negative outcomes, we talk with Douglas Smink, MD, MPH, an associate medical director for CRICO and…
 
It's easy to see how patients become confused and dissatisfied in a busy healthcare environment. Multiple risks to patient safety may lie in this scenario; trust, adherence, follow-through, and patient engagement are all on the line. One researcher at Harvard thinks a lot of this can be cleaned up and made safer with a simple card that a physician …
 
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