show episodes
 
This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.
 
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show series
 
In this episode we speak with Dr. Vik Pant, the Chief Scientist and Chief Scientific Advisor for Natural Resources Canada (NRCan). Dr. Pant shares his priorities in his role and learnings from NRCan’s digital accelerator as they work to implement new technologies. Discover how new artificial intelligence capabilities are being used to promote susta…
 
In this episode we speak with Professor Dame Angela McLean, the Chief Scientific Advisor for the UK’s Ministry of Defence. McLean shares her priorities in the role, from data curation for sharing to risk analysis, and lessons learned from responding to COVID-19. She discusses the importance of asking the right questions and integrating scientific e…
 
In this episode we talk with Joseph Courtesis, former Inspector of the New York City Police Department (NYPD), who retired in 2020 after 27 years of service. Courtesis discusses his experience leading the NYPD’s Real Time Crime Center, what it is, and how it has supported communities in New York. He shares his lessons for other public sector organi…
 
In this episode we speak with André Correr, Institutional Relations and Project Manager at Best.Projects, Microsoft’s Government Partner of the Year. Best.Projects was recognized for their innovative work over the past year to deliver food to vulnerable communities in São Paulo, Brazil during the global pandemic. Click here for transcript of this e…
 
In this episode we speak with Mike Schrock, Vice President of Global Alliances at Thales, Microsoft’s Defense & Intelligence Partner of the Year. Thales was recognized for their work developing cloud-based capabilities for defense organizations, allowing increased agility and interoperability, and bringing the ability to analyze data for decision m…
 
In this episode we speak with Mohammad Almadani, CEO & Co-Founder of Classera, Microsoft’s Education Partner of the Year. Classera was recognized for their work empowering schools through the pandemic. Almadani was driven to develop smart learning solutions focusing on AI, gamification, and social learning. We discuss the growth of remote learning,…
 
In this episode we discuss Jacky Wright’s experience as the Chief Digital and Information Officer of Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department. She shares how to build a digital organization at scale and how to create an inclusive culture to deliver the best outcomes. Wright has held leadership roles in both the …
 
In this episode, we talk with Maria Hald, who spent 20 years in the Danish public sector, about one of her roles as Deputy Director General in the Ministry of Finance. Hald was responsible for running a shared service center for HR for central government agencies in Denmark. She led transformation of this from a traditional way of operating to a cl…
 
In this episode we are joined by Luis Felipe Monteiro, the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government and is dedicated to implementing innovation actions in the public sector focusing on the needs of the citizens. We discuss how to scale digital transformation in a very large country, how…
 
In this episode, we speak to Yazmine Laroche, Deputy Minister for Public Service Accessibility in the Government of Canada. We discuss her ambition to make the Canadian public service the most accessible in the world. We explore the steps she’s taking to make it happen, how technology can play a crucial role, effects of the pandemic, and where to g…
 
In this episode we are joined by Siim Sikkut, the Chief Information Officer of the Government of Estonia. Sikkut shares what it’s like to be the CIO of one of the world’s leading digital governments, his focus on user centricity, and how digital approaches can build trust between people and their governments. He gives advice for public servants and…
 
In this episode, we explore a challenge-based approach to public sector innovation. We speak with Jeremy Goldberg about one of the projects he was responsible for in the New York City Mayor’s Office of the Chief Technology Officer. Goldberg designed and implemented a new approach to bringing bold ideas and breakthroughs into the public realm to ben…
 
In this episode we speak with Yolanda Martínez about one of the key challenges of successful digital transformation, the ability to work across boundaries and barriers to share and use data, and to better deliver services to people who really need them. We discuss how she worked across federal and regional boundaries while leading the National Digi…
 
In this episode we explore the technology and cultural changes that have been put in place by Western Australia’s Police Force. Join us as we sit down with Western Australia’s Assistant Divisional Officer, Darren Henstock, to discuss the journey to implement body worn cameras, GPS tracking of Officers, and the management of COVID-19 through a digit…
 
When virtual reality is integrated into our real, physical reality, we welcome mixed reality. We speak with Dr. Marc Pollefeys, Professor of Computer Science at ETH Zurich and Director of Science at Microsoft who leads Microsoft’s Mixed Reality & AI lab in Zurich. Learn about emerging areas of technology from 3D computer vision to AI, and practical…
 
This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss …
 
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