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The future is words. More businesses are investing in high quality UX writers and content strategists. Apple, Uber, Shopify, Spotify, Amazon...the list goes on. "UX Writer" is now one of the hottest jobs in tech - and around the world, too. Why? They realise writers embedded in design crews are the great differentiator. This podcast is all about those writers - who they are, where they come from, what they do...and why the work they do is so important. You've heard all about the stories of b ...
 
Hello and welcome to Elements of Design. A podcast where I interview design leaders, mentors, influencers and evangelists to talk to them about their design journey, how to be a better designer and the future of design in India. With this podcast, I want to contribute to the design community by inviting people that I admire to have a candid and in-depth conversation and help those who are just getting started or someone who wants to pivot and grow in their design career.
 
In The Manuscript, we dive into the intersection of writing and the development of technology products. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.
 
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Turning This Car Around

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Turning This Car Around

Lex Friedman, John Moltz and Jon Armstrong

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America's number one best and favorite podcast about fatherhood hosted by Lex Friedman, John Moltz and Jon Armstrong. Turning This Car Around is a podcast about parenthood from three dads, Lex Friedman, John Moltz and Jon Armstrong. You can follow us collectively on Twitter as @ttcashow Follow us on Tumblr! Lex Friedman is the Chief Revenue Officer at ART19. He is a pretty important guy in the world of podcasting. He's also a writer; he authored humor books like The Snuggie Sutra and The Kid ...
 
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Kalina Tyrkiel dropped by for a chat about writing in English as a non-native speaker. Tune in to hear about the methods and tools you can use to succeed in UX writing, even if you have another mother tongue. Her conclusion is that being a non-native UX writer is both a blessing and a curse. On the one hand, many non-natives face challenges related…
 
Avaha Leibtag is the founder of Aha Media, author of The Digital Crown: Winning at Content on the Web, and an Innovative Individual in the Healthcare Internet Hall of Fame. With 20+ years of writing and content, she has learned to use strategy to connect the dots that lead to a better user experience. A great UX professional, she says, finds a UX a…
 
After 2 years, Stephen Curran returns to the podcast to talk about how he and his team created Intuit’s content design system (which blew my mind completely!). Just like in design systems, the idea is to fill it with reusable components and patterns. It can then be used both by content designers and anyone else involved in product design. And the b…
 
I invited Andy Vitale, VP of Design at Rocket Mortgage, to hear his views on design past, present and future. As the co-host of the Surfacing podcast, Andy has had many conversations with top-level decision makers in the industry. What is the next step for humanity when it comes to technology? How can we design ethical products? How do we design fo…
 
Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park. Hear her best tips on how to document research projects and how to share the results with stakeholders (“one of the most difficult…
 
Jan Haaland has taught designers how to build portfolios for years. He popped round to Writers in Tech for a chat about the power of a great case study. As you will hear, a single case study can change everything, or at least give you a free lunch. On the other hand, there are numerous examples of case studies that have no effect whatsoever. And th…
 
I got my friend Pieterjan Benoit on the podcast to talk about our favorite subject (no points for guessing what). By taking a lot of chances, Pieterjan fell down the UX rabbit hole a few years ago and was hooked immediately. With a background in corporate communications and PR, he has tons of wisdom to share about how to interact with people – a sk…
 
Earlier this year, I had the pleasure of talking to content design industry leader Rachel McConnell. Based in Brighton, Rachel is one of the organizers behind the (now virtual) Content by Design conference. She’s also the author of Why You Need a Content Team and How to Build One and the co-founder of the great Medium resource LeadwithTempo. Tune i…
 
Do we have to choose between UX writing and copywriting? Susan Reoch does both! In this episode, she shares her experience working for brands that are new to UX writing. Susan was one of the early product writers at booking.com, one of the first companies to build a UX writing team – before they were even called UX writers. From there, she develope…
 
Welcome to quite a different episode than what we’re used to. We’ll have a Q&A about the show, share some backstage stories, special projects like Pupila Talk, and talk about the future of the show. Get to know some of our guests today: - Lucas Costa https://www.linkedin.com/in/lucas-costa-b28415219 - Babi Pinheiro https://www.linkedin.com/in/b%C3%…
 
Content strategist and UX writing mentor Andrew Astleford is always happy to share his journey from journalism to UX writing. He is full of good advice about personal growth, and this is also the recurring theme in this episode. During his time at CallRail, he had the chance to combine UX writing and video editing. This is a fab example of how we c…
 
In this episode we interviewed Beatriz Guerreiro, fellow tech writer at VTEX, to talk about release notes, and the process of implementing them at VTEX. Bia graduated in International Relations at Universidade Federal Fluminense, in Rio de Janeiro, Brazil, and before joining VTEX she worked at IBM in the Latin American HR. And we’re trying out a di…
 
Sarah Kessler went from zero product experience to landing a UX writing job at the unicorn company Gympass in only two years. In this episode of Writers in Tech, she shares how she got there and what she did to position herself as a UX writer. Sarah decided to look for work in the tech industry after feeling burned out from customer service jobs. S…
 
Yael Ben-David is one the most thoughtful UX writers in the industry. She’s written numerous blogs and has spoken at several conferences on how to make sure UX writers and content designers prove the value of their work. Today, we take a look at some of the regulations surrounding the fintech industry which make writing for it so difficult. Plus, w…
 
Jane Ruffino is one of the most experienced UX writers in the industry, with an extensive work history. She also teaches a UX writing course and consults to companies on their UX copy. But what makes Jane even more interesting is her studies - she’s currently pursuing a PhD in digital acheology. In this episode we talk about how she bridges that wo…
 
Andrea Drugay has one of the most experienced resumes in the content design industry. Now she works at Slack, one of the most coveted roles in all of design. In this episode, we talk about Andrea’s background, what makes Slack’s copy so special - but most importantly, how to make sure UX writers and content designers bridge the experience that’s ou…
 
Netflix content designer Diego Graglia has a lot to say about creating English copy for a global audience. Being bilingual helps him to understand the complexities involved in localization, which comes in handy when your product is available in 30 languages. His collaboration with the localization team often starts even before he starts writing. Bu…
 
Nicole Michaelis popped by for an open chat about everything from the effects of psychedelics to ageism in the tech industry. Nicole is a Senior UX writer at Spotify and a teacher at Berghs School of Communication in Stockholm, Sweden. Many of you already know her from the appreciated Content Rookie podcast (and if you don't, check it out!). She re…
 
In this episode we interviewed Maria Beatriz Vilela, marketing specialist at Imovision, the film distributor. We’ll be covering a digital product that has been on my wish list for ages: streaming platforms! Maria Beatriz led the launch of Imovision’s first streaming platform, so we’ll talk specifically about film distribution, and how marketing con…
 
In this episode, we interviewed Pedro Alecrim, technical writer at Wildlife Studios to talk about games, and how words are part of how users interact with them. We focused our chat on the following topics: Pedro's career and how it feels to work in this industry; game development, and how it differs from regular app's development; community engagem…
 
Get inspired to work on your UX writing process with Helen Legendre, UX writer at OpenClassrooms. Helen uses a bunch of creative methods to inform her UX copy, including lo-fi copy and even listening to rap. The educational tech platform OpenClassrooms has been around for 20 years. They offer online courses in English and French and have students a…
 
In this episode, we interviewed Bruno Amui, tech writing lead at VTEX. We covered two main topics: the first one, we like to call “how Bruno performs his tech sorcery” which is basically his analytical approach to solving any problem or bug - which will interest you, even if you don't work with documentation; and secondly, we’ll talk about hiring a…
 
Interview with Neil Patel: New York Times bestselling author, top influencer on the web, and digital marketing legend. Neil shares content best practices, tips to build your brand, and how he sees the future of copywriting. Few names are more synonymous with SEO and digital marketing than Neil Patel. As one of the world’s most influential entrepren…
 
In this episode we cover tech writing and documentation platforms and tools. We interviewed Bruno Amui, tech writing lead at VTEX, talking about Bruno's surprising career path, where he jumped from building hardware, robots, and even satellites, to leading a tech writing team at VTEX. And spoiler alert: this is another episode where the chat was so…
 
Recently, I had the great pleasure of talking with Mike Monteiro, co-founder of Mule Design and author of the best-selling books Ruined by Design and Design is a Job. His fantastic audiobooks (which he actually narrated) lit a fire under me to explore how we can create an ethical practice when it comes to content design and UX writing. Talking to M…
 
As a long-time NBA analyst, Eran Soroka knows a winner. Today, he champions the use of chatbots to help organizations drive conversations with their users. He talks about the endless possibilities not only for commercial use, but also for the greater good: like helping Pakistani girls learn about feminine hygiene, teaching civics, and how his 9-yea…
 
I had a fantastic talk with Lynsey Vallandingham, Senior Content Designer at HubSpot about: ✏️ Why content is a big deal at Hubspot ✏️ How to avoid using jargon ✏️ How to write inclusive products ✏️ Why you should meet with your users in person ✏️ How to create inclusivity guidelines Listen up and share with a friend :) Join our UX Writing newslett…
 
Our free UX Writing and content design course: https://course.uxwritinghub.com/free_course Weekly UX Writing newsletter by the UX Writing Hub: http://uxwritinghub.com/newsletter Aladrian Goods on LinkedIn: https://www.linkedin.com/in/aladriangoods/ Intuit: https://www.intuit.com/ UX Content Club on Clubhouse Mario Armstrong https://www.marioarmstro…
 
In this episode we interview John A Paz, senior content designer at Menlo Security. Our chat with John was so inspiring to us that we just had to share the full conversation with you. And to improve your podcasting experience we split it into two episodes. So today you'll listen to part two, where he dives deep into the reality of the tech market f…
 
Last month, I spoke wth Chris Baty from Figma - and we talked about how Figma is helping UX writers enter the design process. This month we continue that conversation with the creator of a copy management system. Jasper Platz is NOT a UX writer or content designer. He says that straight up. However, he quickly discovered a love for content design w…
 
This episode is especially interesting for you, fellow tech writer, or aspiring tech writer, out there in the world. We interview John A Paz, senior content designer at Menlo, and he dives deep into the reality of working in the tech writing market. Our chat with John was so inspiring to us that we just had to share the full conversation with you. …
 
One of the biggest challenges for UX writers is figuring out how to embed themselves within the design process. Tools like Figma are making that easier. After all, being able to edit a design without any specific software makes it harder not to give writers access. Which means it’s easier for us to do our job. Chris Baty is the Principal UX Writer …
 
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