show episodes
 
Multifamily real estate is a business. Problem is your business is not as profitable as it should be. Units are sitting vacant, expenses are over budget and unhappy residents are leaving your property and blowing you up with bad online reviews. Meanwhile, you can't get your property management partner to help you solve any of it. All of this has you stressed out and worried that your investment is at risk. Sound familiar? The Operate for Profit Real Estate Podcast will help you change all of ...
 
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show series
 
Today we are speaking with JT Lynch, commercial insurance broker with Ramey King Insurance, a family run agency located in Denton, TX. We are excited to have JT on the show and have him talk about the hard insurance market and how to mitigate issues during the transaction. Should you consider coverage trade-offs with the increased insurance rates d…
 
Our guest for this episode of The Multifamily 5 Podcast we are speaking with JC Castillo, President and CEO at Velo Residential, a third-party property management company that is chartered to manage Multifamily properties for owners in DFW. Velo focuses on how owners can operate for more profit by implementing modern technology like paperless appli…
 
In this episode of The Multifamily 5 Podcast, we are discussing a rather uncommon yet important topic. Dog poo! Mark sat down with J Retinger, CEO of BioPet Laboratories Inc. PooPrints®. PooPrints offers a new way for property owners to collect additional revenue by charging residents who don’t pick up after their furry friends. Find out how it wor…
 
Here's how to find the BEST property management company for your apartment complex. The property management team you choose can make or break your multi-million multifamily investment. This week we talk about the 4 things you should look for when deciding who to hire and how to avoid picking a firm that's stuck in the dinosaur ages. If you own apar…
 
Want to be a mega successful multifamily real estate owner-operator? This week we talk with Albert M. Berriz, CEO of The McKinley Companies, which owns and operates a $4.5 billion dollar portfolio of 20,000 apartment units about the two things you must focus on NOW in order to achieve long term success as an owner-operator and to survive the next d…
 
Resident retention starts the day your renter moves in, not at renewal notice. Getting more of your residents to renew their leases will turbocharge operating profits at your multifamily property. The problem is most owners and managers only focus on renewals at the end of the current lease. This week we talk about why renewing your resident starts…
 
Every non-renewing resident is costing you thousands of dollars in lost opportunity. What if you could predict who was more likely to stay or go before sending a renewal offer? This week we talk with Vidur Gupta, Founder & CEO of Beekin about how you can leverage data analytics and machine learning to convert more lease renewals at higher rental ra…
 
Need to generate more prospect traffic at your multifamily property? This week we talk with Brianna Quezada of Resident360 about why Google Ads is the best way to generate instant paid traffic at your apartment property with no long term contracts. Simply spend what you need when you need to. Brianna also discusses how Google Ads work and what you …
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Todd Heitner of Apartment Investor Pro to discuss the importance of having a professtonal website and how it boosts credibility on all levels. Listen in to learn more about branding your area of expertise online and how a website can help you build relationships, capture leads, and attr…
 
How can prop-tech and back office virtualization help you increase profits? This week we talk about operating your multifamily property in a post-pandemic world and why leveraging technology and back office virtualization are the keys to keeping your onsite staff happy and focused on maximizing your profits. If you own apartments in Dallas Fort-Wor…
 
Are you struggling with onsite staff that can't lease your apartment units? Improving your close rate by just a few percentage points can dramatically improve your bottom line. This week we talk with Matt Easton of Leasing University about some simple steps to turn your onsite staff into leasing superstars trained to close more deals by handling ob…
 
How much money is your multifamily property losing from a bad online reputation? This week we talk with Jay Parsons, Deputy Chief Economist at RealPage about a recent study that proves a direct correlation between a property's revenue and something called it's Online Reputation Assessment (ORA) score. Listen to this episode to find out how you can …
 
Multifamily market predictions from a $1B owner-operator in Texas. This week we talk with Michael Becker, Principal at SPI Advisory for a real time look at multifamily performance in a post-pandemic economy. Michael talks about what he's seeing in rent growth, lease trade outs and key challenges on the operational side heading into 2022. Velo Resid…
 
What amenities bring the most value to your multifamily property? This week we talk with Shane Thomas of Catalyst Equity Partners about how he uses resident feedback to help him decide what amenities to include in his multifamily renovation plan. Shane also shares a powerful story about the impact of improving safety and security as part of an effe…
 
Are you struggling to track performance at your multifamily property? This week we discuss how to use simple Key Performance Indicators (KPIs) to help you quickly identify and solve problems at your multifamily portfolio without spending countless hours reviewing detailed property management reports. Velo Residential provides expert property manage…
 
Are spiking expenses creating a profit squeeze at your multifamily property? This week we talk about why having happy onsite staff is key to increasing your operating profits and what steps you can take to keep them doing more of what they love and less of what they don’t. Velo Residential provides expert property management and renovation services…
 
Operating for profit means operating with empathy. Learn why putting your renter's hat on will turn your apartment property into a profit machine. This week we talk with best selling real estate author Brian Murray about how he's built one of the fastest growing commercial real estate companies in the nation by following a simple rule - treat your …
 
Is your multifamily property suffering from a lack of prospect traffic? The greatest leasing team in the world can’t rent your unit if they have no one to sell to. This week we talk with Josh Grillo, President of Resident 360 about how to create a simple, cost effective marketing plan that will jump start prospect traffic and boost occupancy at you…
 
Here’s why your property’s website is losing you money. When a customer is ready to buy, you need to be ready to sell. Today we talk with Robert Turnbull, Founder and President of Betterbot about how their multifamily Chatbot enables your prospects instantly engage and self schedule a property tour on your website, freeing up your onsite staff’s va…
 
Are you overpaying Uncle Sam at your multifamily property? Knowing when to capitalize an expense and when not to can help you minimize taxes and maximize your sales proceeds. This week we talk with Brandon Hall, Founder & Managing Partner of The Real Estate CPA company, about some simple techniques to properly categorize expenses at your apartment …
 
Are you struggling with high employee turnover at your apartment property? Happy onsite staff are essential to maximizing sustained profitability and increased resident retention. The PROBLEM is your management partner is using outdated systems that place a huge amount of back office work on your staff, leading to employee burnout and turnover. Thi…
 
Is your multifamily property wasting money on advertising that doesn't convert? Your biggest source of prospective renters might be FREE. The PROBLEM is your management partner can't tell you where your converting traffic is coming from, forcing you to spend advertising dollars blindly. This week we talk with Nat Kunes and Stacy Holden of Appfolio …
 
Is Your Multifamily Property Operating for Maximum Profit? Owning multifamily real estate can be a very rewarding business. The PROBLEM is your business is not as profitable as it should be. Check out our newly rebranded Velo Residential Operate for Profit Real Estate Podcast where we talk about our mission to help multifamily owners make more mone…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Dustin Miles of Momentum Multifamily, a Dallas-based multifamily owner. Dustin recently closed on the Henry at Liberty Hills, a 228-unit community built in 2012 in Houston. Dustin speaks through lessons learned on this deal, but also on other acquisitions, dispositions, and asset manage…
 
Aimee Morgan (SVP at JLL in the multifamily valuation & advisory services department) gives an inside look on how appraisers review properties and come up with their market values. We discuss the current changes post-COVID from expenses, to cap rates, and their actual due diligence process. We also dive into how lenders, specifically the agencies, …
 
In Ep. 55, Mark Allen interviews Josh Elstein of Greenworks Lending about providing building owners and developers access to capital they need to make energy related deferred maintenance upgrades in their existing buildings. C-PACE makes it possible for commercial property owners to obtain no money down, low-cost, long-term financing for ener­gy ef…
 
Ever thought about installing solar power at your apartment property? Cutting your home electric bill with solar has become fairly common. But does the investment make sense for large scale multifamily? Today we talk with Todd Franks of Greystone Investment Sales Group about how he was able to leverage available tax incentives to install solar and …
 
Is it really possible to eliminate your taxes as a real estate investor? You can if you qualify as a Real Estate Professional (REP) under IRS regulation. SPOILER ALERT There's mass confusion on how it works and using it improperly could cost you huge dollars in back due taxes and penalties with Uncle Sam. Today we talk with Brandon Hall, CEO of The…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Rob Beardsley of Lonestar Capital Group to discuss their preferred equity solution. Listen in to learn more about preferred equity, why deal sponsors would use it, the difference between preferred equity and Mezz debt, and much more.Download Rob's FREE e-book, The Preferred Equity Manif…
 
Are your multifamily investments at risk in these uncertain times? Apartment properties have shown great resilience in this recession. But there are signs of stress in the market. Average occupancies are down and rent growth has stalled. Meanwhile extended unemployment benefits ended and the economic recovery is losing steam with a big election aro…
 
Stop. Don't invest your hard earned dollars until you do one simple thing... You've found a solid real estate investment that checks all the boxes. The company is credible and you've analyzed their business plan, scrutinized the financials and identified everything that can go wrong with the deal. Now it's time to pull the trigger. But how much do …
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Jim Monk of Clozzits, the leading manufacturer and installer of closet systems for the multifamily industry. The Company was created from the desire of multifamily owners and management companies to recognize previouslyuncharted revenue growth opportunities. Clozzits serves property own…
 
The SF Bay Area has been a perennial bellwether for rental performance. Will that continue in the age of COVID19? This week we talk with Shivu Srinivasan, Senior Director of Capital Markets for Transwestern Commercial Real Estate, about how the post-pandemic economy has impacted multifamily in the San Francisco Bay Area. Shivu & his team specialize…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Lucas Hewett of Layers. Lucas sheds light on how they're partnering with multifamily owners and operators by providing corporate or short-term rental units. He highlights the benefits of their business model for owners, their success with their own workforce housing communities, the pro…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with James Eng of Old Capital to discuss the current state of the marketplace and how it's changed since COVID-19, what he's seeing in terms of collection activity in the commercial refinance world, and why he's known as "The Professor" of real estate financing.James Eng has originated appro…
 
TextByChoice's Co-Founder Nizar Bhojani joins us on The Multifamily 5 Podcast. Nizar discusses how TextByChoice is a seamless method of communication within Real Estate. Whether your a property manager trying to stay in touch with residents or prospects or a broker marketing a new listing. With 98% of texts being opened vs 20% of emails, your messa…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Bill Lane of GrandHVAC. Leasing GHL provides commercial water heating and HVAC solutions on equipment such as boilers, make up air and roof top units, water softeners, space heaters, fireplaces, water heaters, and air conditioners. We discussed why leasing HVAC systems makes sense for o…
 
In this episode of The Multifamily 5 Podcast, we sat down with Jake Marmulstein, CEO & Co-Founder of Groundbreaker, a revolutionary all-in-one investment management software for small to medium commercial real estate investment firms that raise outside capital; helping teams increase productivity and investor satisfaction by automating fundraising,…
 
Worries over pandemic driven cliff drop in rent collections have not happened so far. But what's in store for the second half of 2020? This week we welcome back to the show Paul Hendershot, Director of Market Analytics for Costar, about how the post-pandemic economy will impact multifamily in the second half of 2020. CoStar is a recognized leader i…
 
In this episode of The Multifamily 5 Podcast, Mark sits down with Collin Chlebak to discuss the insurance market in the time of COVID-19, the catalysts of hard and soft markets, economic drivers behind insurance rates and steps buyers can take when making an insurance bid. Virtus is an insurance brokerage out of Kansas City with offices around the …
 
In this episode of The Multifamily 5 Podcast, we sat down with Marc Belsky to discuss his process when it comes to deciding which sponsor to work with on a deal they're looking to capitalize. We talked about the current appetite for equity groups and the minimum experience level a sponsor must have in order to provide commitment. Marc shared his in…
 
In this episode of The Multifamily 5 Podcast, we sat down with Derek Merrill, Co-Founder & CEO of LeaseLock, which powers a modern lease experience that totally eliminates all security deposits, surety bonds and guarantors. Instead of tenants paying security deposits up-front, they pay a $30 monthly fee which insures the owner of missed rent paymen…
 
National data suggests that workforce apartment owners are seeing a higher rate of rental collection loss early in this downturn. This week we talk with Andrew Reichert and Daniel Croce of Birgo Capital about how the COVID19 related slowdown is impacting their business and what steps they took early on to understand the economic makeup of their ten…
 
In this episode of The Multifamily 5 Podcast, Mark speaks with Ira Singer, principal at Mosaic Construction in Chicago, about the low-disruption, high-impact renovation investments that provide the best ROI for multifamily properties.We discussed in depth the Return-on-Income (ROI) timeline for common multifamily facility improvements, and how thes…
 
SunRidge Management Marketing Director, Whitney Miller, spoke with me on this weeks' episode of The Multifamily 5 Podcast to discuss what she thinks are the biggest changes at the property level, 3 months after the 'shelter-in-place' order was activated in Texas. She also discusses the 5 P's of management that SunRidge focuses on to ensure maximum …
 
Grant Garlock, Commercial Loan Officer with BMC Capital, joins us to discuss bank & bridge loans, agency debt, as well as share his thoughts on the state of the market, before and after the start of the pandemic.BMC Capital's services include origination of commercial mortgage loans, bridge lending, mezzanine lending, construction lending, loan ass…
 
Paul Pennington has been in the business of protesting commercial real estate CAD assessed values for over 33 years!Paul joins us to share what’s going on at the state level with regard to Section 11.35 of the Property Tax Code, specifically as it relates to disaster relief.It’s also time to protest your assessed values and reduce your property tax…
 
With over 1 in 5 workers now unemployed and struggling to pay rent, a great property manager can help your multifamily business survive. This week we welcome back Ryan Wehner, Owner of Wehner Multifamily to discuss how he's helping his owners maintain great resident relationships while maximizing rent collections and keeping expenses in check. Spec…
 
Co-Founder & CEO at Findigs, Inc., Steve Carroll, met with me to discuss their revolutionary product addressing slow landlord rental application processing times, reducing fraudulent application submittals, and most of all TIME. Findigs delivers expedited, non-frustrating, and efficient onboarding solutions from start to finish. To get to know Stev…
 
I had a chance to catch up with Michael Becker of SPI Advisory, LLC who has owned and managed several thousand units this cycle. We discuss the current multifamily environment with COVID-19, and strategically planning for multiple scenarios on the back end of COVID-19. Specifically, how to communicate with your investors and lenders, good (and not …
 
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