show episodes
 
A podcast about leadership – hosted by Claire Lew, CEO of Know Your Team. In each episode, Claire has a heart-to-heart interview with an industry leader she respects, distilling their most valuable leadership lessons, business learnings, and management advice.
 
Business of Software is a place that brings together the brightest minds and greatest practitioners in software into one place. World-Class software leaders such as Joel Spolsky, Gail Goodman, Seth Godin, DHH, Dharmesh Shah, & Kathy Sierra come to teach everything except the code in how to scale great software companies that stay profitable in the long term. Expect the latest thinking and fresh perspectives from some of the world's leading software practitioners. Stay up to date and hear abo ...
 
This show is an attempt to document how some people court challenges with persistence. It’s about how their struggles have led them where they are, and how they think about life, and work, and the world around them. There are no hacks. No tactics. Just lives. And their itches. Interests and obsessions. Questions and discoveries. It’s an effort to provide a window on to our own struggles, and hence, trigger an inquiry towards a more meaningful life.
 
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show series
 
We’re taking a break to make a few BIG updates to the show and will return in January 2022! We won’t be completely gone... We’re releasing a few “experimental” episodes and preparing to announce the 2022 ELC Summit. Help us define the future of the show! Send us an email to hello@sfelc.com with feedback, topics, or guest ideas! To stay updated on t…
 
Sri Viswanath (CTO @ Atlassian) shares Atlassian’s approach to building autonomous teams, the story behind Project Pascal & how Atlassian built their engineering career ladder! You’ll learn Sri’s 3 key areas to creating autonomy (principles, priorities & process), creating transparency at scale, and common & counter-intuitive process changes. Plus …
 
Software Ecosystems is a continuously evolving ideology in the field of software engineering. Mike Milinkovich’s talk at BoS Conf USA 2008 looks at providing you with a practitioner’s guide to ecosystem development. --- Send in a voice message: https://anchor.fm/business-of-software/message
 
Li Fan (CTO @ Circle) shares about the power of mentoring and the impact of paying it forward! We cover Li’s career journey, the mentors that have inspired and shaped her leadership, and how Li’s passed along those lessons to the people she’s mentored. Through Li’s stories, we uncover the long-term impact and ripple effect when you pay it forward. …
 
Maia Brenner (AI Specialist & Head of Business Development @ Tryolabs) shares the fundamentals to begin your company’s AI/ML journey! We cover the most common challenges & pitfalls eng leaders face when investing in AI, how to understand feasibility/impact & ROI of different AI/ML initiatives, how to build your AI roadmap, how to break down massive…
 
Richard Wong (SVP of Engineering @ Coursera) shares how the dilemma of speed & quality evolves as a company scales. We cover how to balance building new features & fixing quality issues, internal & external signals to help you determine your priorities, & how to gain alignment. Plus how to avoid over-engineering! ABOUT RICHARD WONG Richard oversees…
 
Juni scaled 2x-3x week-over-week in the 1st month of Covid-19 restrictions. Vivian Shen (Co-Founder & CEO @ Juni Learning) shares why they had to massively shift priorities from growth to internal tooling/operations & how they gained buy-in from their engineering teams throughout the process. Plus you’ll hear about their pitch process to surface in…
 
Brad Henrickson (Leadership Coach, Former CTO @ Scoop Technologies) shares how to reclaim ownership of your time by using an energy/calendar audit! You’ll learn the mechanics of how to conduct an energy audit and how to transform energy-draining moments engineering leaders commonly encounter, into energy-giving moments. Plus how to apply this at sc…
 
Welcome to our community’s FIRST DEBATE! Farhan Thawar (VPE @ Shopify) & Jerry Krikheli (Sr. Director of Engineering @ Facebook) hash out which org structure should rule them all… Should you go flat? Or should you become a hierarchy? You’ll hear how each structure impacts culture, innovation, and velocity! FARHAN THAWAR, VP OF ENGINEERING @ SHOPIFY…
 
SaaS companies obsessed by User Acquisition and User Acquisition Cost are focusing on the wrong metrics, missing the far more important growth drivers for a SaaS business: monetization and retention. In this talk from ProfitWell's Patrick Campbell, we look at the importance of developing your product in collaboration with your current users to unde…
 
You've found the mythical product-market fit & are scaling fast... now what?! Bill Coughran (Partner @ Sequoia Capital; Former SVP Engineering @ Google) & David Singleton (CTO @ Stripe) cover common mistakes scaling engineering orgs make, signals to help you identify & develop good managers internally AND find great hires externally. Plus how to ba…
 
Jason went against a lot of traditional advice for startups: staying in your lane; not going after big companies as your first customers; treating customer support as a cost center. Those unorthodox decisions have been key to the growth of ActiveCampaign. --- Send in a voice message: https://anchor.fm/business-of-software/message…
 
Marianna Tessel (CTO @ Intuit) & Aileen Lee (Founder/Managing Partner @ Cowboy Ventures) cover how to navigate the build vs. buy decision! They share the frameworks they use to make a “buy” decision, how they assess engineering talent during acquisitions, how they decide between vendor software vs. open-source vs. building yourself. Plus the leader…
 
Guillermo Fisher (Director of Engineering, Infrastructure @ Handshake) shares the impact of mission & values alignment, supporting your team’s internal mobility & professional growth, plus interesting infrastructure challenges & actualizing values on the infra team. This episode serves as a great reminder of WHY we become engineering leaders - to e…
 
This episode covers productivity practices to scale both your time & mind with Ashton Kutcher (Actor & Investor) & Ryan Petersen (CEO @ Flexport). They share their most essential productivity tools & systems, how to filter decisions & say NO to optimize your time, leverage your company’s culture to scale your time/mind. Plus energy audits, networki…
 
Are you saying ‘sorry for the inconvenience’ and ‘Thank You for the Feedback?’. Is your customer support leaving your paying customers feeling more exasperated than fulfilled? Sarah Hatter is here with a talk to remind you of what you should be saying or what might be triggering negativity. For mroe great BoS talks, visit businessofsoftware.org/tal…
 
This episode covers effective strategies to help you “close” engineering candidates with Darian Shimy (VP of Engineering, Weebly @ Square). We share how to strategically approach closing throughout the interview process, how storytelling & vulnerability help you connect with candidates, how to communicate the value of your company/compensation & st…
 
This special feature covers strategies to lead an effective technical interview! Through live examples, we share your 3 main responsibilities, how to give clarity & guidance, set candidates at ease, create consistency & get the best from candidates in your technical interview with Lusen Mendel (Director of Developer Relations @ Karat) & Rohit Grove…
 
This ELC Hiring Summit special feature explores tactics & strategies to help you build powerful relationships & professional network! We cover the impact of vulnerability, why you should focus on “giving” first, how to break down power dynamics, prepare for important introductions & more with Dan Portillo (Managing Partner & Founder @ Sweat Equity …
 
Psychology, philosophy, and economics together demonstrate how software developers, entrepreneurs and engineers need to embrace the forgotten science of Praxeology. For more BoS Talks, visit businessofsoftware.org --- Send in a voice message: https://anchor.fm/business-of-software/message
 
This ELC Hiring Summit special feature dives into compensation! We cover where you should start with your comp strategy, how to create consistency/transparency in your program, competing on comp/equity at the early stages, how to consider geography, and when you should bring in external support with Thanh Nguyen (Founder & CEO @ OpenComp) and Cyrus…
 
What IS engineering branding? What are the most effective things you can do to immediately improve your engineering brand & attract top talent? This special feature from the ELC Hiring Summit covers all things engineering branding & attracting top talent with Cosmin Nicolaescu (CTO @ Brex) Kris Rasmussen (VPE @ Figma) Brad Henrickson (Leadership Co…
 
Heidi Roizen Is a Silicon Valley executive, venture capitalist, and entrepreneur. In this BoS Talk she discussed why are VCs so difficult? Heidi, will tell you why VCs behave the way they do, and what you should do to maximize your chance of success with a venture capitalist. For more great BoS news and updates, subscribe tot eh newsletter at busin…
 
This ELC Hiring Summit special feature covers building a diverse hiring pipeline! You’ll hear how to approach DE&I holistically & what success looks like beyond the metrics. Plus how to balance headcount demand with DE&I goals, hold execs/managers accountable & ideas for effective DEI programs & partnerships with Ragini Holloway (SVP People @ Affir…
 
This special feature from the ELC Hiring Summit covers optimizing and scaling your hiring process! You’ll learn signs that indicate it’s time to optimize/scale, tactics to create a consistent hiring bar, key metrics to measure efficiency, feedback loops & more with Catherine Miller (VPE @ Flatiron Health) Vinithra Varadharajan (Head of Platform Eng…
 
Spotting trends is pretty easy if you know how. Using that knowledge is different – there’s one thing you really need to understand if you are going to capitalise on the future... For more great talks from BoS Conf, visit businessofosftware.org --- Send in a voice message: https://anchor.fm/business-of-software/message…
 
This special feature from the ELC Hiring Summit covers everything sourcing engineering candidates! You’ll hear the latest sourcing trends, most effective sourcing tactics, how to get candidates attention, increase response rates to your outreach, & source senior engineers with Kah Seng Tay (GM & Eng @ Airtable) Shauna Geraghty (SVP, Head People & O…
 
This special feature from the ELC Hiring Summit explores the current state of hiring and how the rise of remote work will affect sourcing engineering candidates, the interview process, and compensation with Bret Reckard (Talent Partner @ Sequoia), Maia Josebachvili (former Head of People @ Stripe), and Erica Lockheimer (VPE @ LinkedIn) BRET RECKARD…
 
In this conversation with Fall 2021 and USA 2019’s BoS speaker Teresa Torres, Mark Littlewood digs into her latest on customer discovery and what to expect in her new book and her BoS Fall talk Continuous Discovery Habits. To be part of BoS Conf Fall 21, sign up now at businessofsoftware.org/fall --- Send in a voice message: https://anchor.fm/busin…
 
Melissa Binde, VP Engineering, Cloud @ Splunk, shares lessons from her time building Amazon Apollo. You’ll hear the origin story of Amazon Apollo, how to define the right problem, identify the right solution, and what makes technology endure 20+ years. Plus how to improve your engineering storytelling and pitch the right product features to the rig…
 
In this talk from BoS Europe 2019, Sarah discusses why Dressipi started as a B2C play but the data it collected on customers has a much higher value to fashion retailers as it enables them to forecast demand more effectively and reduce their unsold inventory. You will leave with ideas to stimulate creative, data-driven, approaches to problem solvin…
 
Sarah Clatterbuck, Sr. Director of Engineering, YouTube & Google Zurich Site Lead @ Google, shares the story of her transition as a site lead during the covid-19 pandemic. We cover her past experiences that helped prepare her for the role, what it was like bootstrapping a new team during a pandemic, re-introducing teams to in-person work, AND the s…
 
What is the world of tomorrow going to look like? They say to find out what life is like in 20 years time, ask a current 10 year old as they are the future and what matters to them may not be the same as what matters to current adults. In this talk from BoS Conf Online Europe 2020, Rita McGrath looks at early warning scenarios and discusses with a …
 
Asif Makhani, CTO @ Handshake shares about making non-incremental career transitions, unique opportunities at startups, and exercising influence at mid-stage companies. Plus Asif shares questions to help you gain clarity before your next transitions AND how to attract & retain senior engineers at smaller companies. "When you have the ability to tak…
 
Jeff ‘Tall Jeff’ Szczepanski from Stack Exchange delivers a talk on his experiences of what happens when you think about and manage sales like you would manage a great development team. Don't forget to sign up for the BoS Newsletter and keep up to date with everything going on at BoS. Visit businessofsoftware.org and click Subscribe! --- Send in a …
 
In this talk from BoS Conf Online, Radhika talks about where iteration goes wrong, Methodologies such as Lean and Agile have democratized innovation by teaching us to harness the power of iteration to innovate faster, but our ability to set a clear destination hasn't kept up with the pace. When we iterate without a clear vision or strategy, our pro…
 
We’re taking a quick break for the next two weeks and will return on Tues 6/29/21! When we return, Asif Makhani, CTO @ Handshake, joins us to share his experience making company transitions! Sarah Clatterbuck, Senior Director of Engineering YouTube & Google Zurich Site Lead @ Google, shares her journey about becoming a site lead outside of Silicon …
 
Having a dialogue with your customer is worth so much more to you and your business than anything else; and the most important thing that you need to know is how to work out what your sales proposition is, what your story is. This talk from BoS Conf USA looks at The reason you should be talking to your clients, not just emailing them, not just blog…
 
We cover practical tools to eliminate workplace injustice and help your team “get sh*t done fast and fair” with Kim Scott, author of Radical Candor & Just Work + Trier Bryant, CEO @ Just Work! We discuss the root causes of injustice and introduce several strategies to help you interrupt bias, address prejudice & confront bullying in your organizati…
 
Fly in the face of what is often perceived as wise strategy and hear how building new features does add value to your product with Stack Overflow Founder Joel Spolsky. For more great talks, visit businessofsoftware.org and join thousands of other smart folk enjoying the benefits of the BoS community. --- Send in a voice message: https://anchor.fm/b…
 
Jan Chong, VP of Engineering @ Tally shares strategies to manage and navigate relationships with your leadership team, direct reports and peers. We cover the fundamentals of managing up, why you need to align with your peers first when you join a new team, plus ways to communicate your ideas and the priorities of engineering more effectively with y…
 
What works for one company might not work for another; but other peoples mistakes are worth taking note of. In this talk, ServiceRocket's Rob Castaneda discusses the mistakes he made that could help you in your business. For more great talks, viist businessofsoftware.org and sign up to the free newsletter for all that BoS goodness direct to your in…
 
Nick Rockwell, SVP of Engineering & Infrastructure @ Fastly shares his recent reflections on incidents, resiliency, blamelessness, and accountability. You’ll hear why the heroic model of incident response is unsustainable, how to improve reliability by closing the long-feedback loop, plus opportunities to maximize post-mortems for process improveme…
 
Software companies are often torn between meeting customer needs and product velocity. A well-designed ecosystem allows you to do both. Companies with flourishing ecosystems have several competitive advantages – moats, product development, customer advocates and more. Building and maintaining an ecosystem requires a clear plan and a systematic appr…
 
We have a conversation with Christina Wick, CTO @ Flowcode, on the current state of the gender gap in tech and what we can do as engineering leaders to actively bridge that gap. We cover stories of the historical impact of women in tech as well as what you can do to remove bias in interviews, performance reviews and feedback. Plus what you can do t…
 
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