show episodes
 
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth. This review sums it up: "The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode w ...
 
License to Watch is a show about franchises, movie franchises! Join comedians Matt McGregor, Harris McCabe and Colin Shaw as they try to unearth the perfect movie franchise. Does one truly exist? They'll be analyzing some of your favorite film franchises one movie at a time with some help from industry guests! Find out which movies are deserving of a...license to watch!
 
Lij Shaw Interviews music producers, engineers, studio owners, and other professionals to bring you inspiring stories, tricks, and insights from the recording studio. So that you can take your recordings to the next level and become a rockstar of the recording studio yourself! - Guests: Vance Powell, Michael Beinhorn, Russell Wolff, Graham Cochrane, Joe Gilder, Björgvin Benediktsson, and many more...
 
Hosted by Colin Murphy, the Torcana podcasts are for anybody who wants to learn more about building a rental property portfolio with strong cash flow and stable tenants. In plain English and with lots of real-life examples, Colin & his guests talk about the lessons learned and mistakes made when buying, renovating, managing and selling millions of dollars worth of rental properties. They focus on the nuts and bolts of real estate investing and try to give actionable and practical tips with e ...
 
Can we learn to make smarter choices? Listen in as host Katy Milkman--behavioral scientist, Wharton professor, and author of How to Change--shares stories of high-stakes decisions and what research reveals they can teach us. Choiceology, an original podcast from Charles Schwab, explores the lessons of behavioral economics to help you improve your judgment and change for good. Season 1 of Choiceology was hosted by Dan Heath, bestselling author of Made to Stick and Switch. Podcasts are for inf ...
 
Every Thursday afternoon from 1:00 – 3:00 pm ET, NASCAR veteran Jeff Holtzclaw, Heather Meyer of the Stock Car Gazette, RCR Development driver Tim George Jr. and Camping World Truck Series competitor Caitlin Shaw discuss the latest happenings in the world of NASCAR and welcome some of the top names in the sport as special guests. Recent guests include Brian Vickers, David Reutimann, Bill Elliott, Bobby Labonte, AJ Allmendinger, David Ragan, Jamie McMurray, Reed Sorenson, Regan Smith, David S ...
 
Ready to get in the best shape of your life? Join NYT Bestselling Author Abel James to upgrade your performance, mental strength, and longevity. Featuring cutting-edge conversations with thought leaders in Performance Nutrition, Intermittent Fasting, Strength Training, Longevity, Mindset, and much more. Winner of 4 awards and rated #1 in Health in 8+ countries with over 50+ million downloads.
 
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Floresco Health and Lifestyle Coaching

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Tips for health, wealth and menopause mastery for women over 40. Join me as I share my story and that of my guests as we navigate our way through our midlife journey. The podcast is here to help and support women whose mind and body seems to have taken on a life of their own as well as information to help businesses retain all that amazing, valuable, experienced and knowledgeable female talent. The podcast is relaxed and chatty. I want you to feel like you‘ve been given total permission to e ...
 
Kidnapped is the story of a 16-year old young man who is searching for his true birthright and is determined to make a fortune after the death of his parents. This timeless tale by Robert Louis Stevenson follows the life of David Balfour who leaves his home in Scotland after the death of his parents. First he meets his uncle for the first time in his life. His uncle is a very mean person who, at first, tried to kill David by devious means but then got him kidnapped onto a slave ship. In the ...
 
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show series
 
Customer satisfaction is low. What’s worse, we can’t just blame COVID for the problem. Sure, COVID is part of it, but, surprisingly, this problem has other causes. Not only that, but a recent report from the American Customer Satisfaction Index (ACSI) suggests that only 30 percent of companies tracked by ACSI improved their score—since 2011. That m…
 
My guest today is Jamie Lidell a Grammy nominated self described Soul Scientist who has been making all manner of noise since he was a teen. His early outpourings were purest of techno until, rather unexpectedly, his voice emerged and he discovered a live looping style that took him around the world as a solo act opening as a one-man show for Beck,…
 
How would your friends and family react if you told them you were going to give up your well paid corporate job, at the age of 48, in the middle of a global pandemic, to start a company, without any experience of running a business? Well for my guest today, Katy Walton, the director of the training and coaching company MAKE REAL PROGRESS, that's ex…
 
What would it be like if your printer sent you an email to let you know it needed ink? Or if your car could tell you that you need to take it in for transmission service? Or if your refrigerator could tell the repair professional what was wrong with it before you ever said a word? Sound like a futuristic take on product technology? It is, and it’s …
 
We all know that feeling when you see which client is calling and you inwardly groan, What is wrong now? Some customer relationships are more difficult than others, for sure. That is to be expected in any organization. However, there are other customer relationships that have moved beyond difficult. The costs of the resources it takes to manage the…
 
My guest today is Craig Parker Adams who in 1997 was lucky enough to take over a historic recording space in Hollywood Ca which would become known as Winslow Ct. Studio. The studio's original history was said to be one of the oldest audio recording studios in the world for film dating back to the early 1900's. At one time it was an RCA location as …
 
Our listeners have problems and they let us know about it. For our I’m in a Pickle feature on the podcast, Tina in New Zealand wrote to us because the engineering firm she works with thinks customer relationships are a waste of time. She wants to know how to convince the engineers that customer relationships are what get the customer strategy gears…
 
For many people, the start of a new year is an occasion to re-examine their lives, to set new goals and to give up old habits. Making New Year’s resolutions is something of a social ritual, but we see similar behaviors around other significant dates, as well--such as birthdays and anniversaries and the changing of seasons. And while it can be argue…
 
My guest today is Randy LeRoy a musician, engineer, A&R, and mastering engineer in Nashville TN and Takoma Park Maryland. A graduate of the recording program at Middle Tennessee State University (also my alma mater) he got his first gig cutting publishing demos on Nashville’s “Music Row” in CBS Song’s basement studio, editing radio spots on ¼” tape…
 
Did you know that customer satisfaction scores are the lowest they have been in the past 15 years? It’s true, and you can’t blame it all on COVID, although there is some blame to be cast there. Per the American Customer Satisfaction Index (ACSI), only 30 percent of companies tracked by ASCI improved their score; that means 70 percent didn’t, and th…
 
My guest today is Malcolm Springer an arranger, writer, engineer, producer, and mixer living in Nashville TN working in a studio cottage at the previously named House of Blues Studios (now East Iris Studios under Universal Music Group). Malcolm has worked with many artists and genres in his career including Matchbox 20, Collective Soul, Isaac Hayes…
 
Blade, we hardly knew ye! Thanks to all of our guests for this series: Chandler Smidt Suraj Das Don Fisco Happy Holidays to all of you WATCHERS out there! Keep watching those movies and we'll see you in 2022 after a nice and much-needed vacation. We'll be back in late January, ya freaks! We'll also be releasing some freebie Patreon episodes to whet…
 
Ho Ho Ho! It's our last movie coverage episode of the year! Let's all give a fond farewell to the bonerized vampire himself, Blade. Friend and editor, Don Fisco joins us for this glorious episode! Here is the official synopsis of this classic film: "Blade wears red in this one and fights a "cool" Dracula named Drake, cool right? Also there's a lot …
 
When I was 25, my mum was proud of the fact that we had never discussed the verity of Father Christmas, which, of course, is not in question. She wanted that story to be a part of my life, so she made sure it was, well into adulthood. I have continued the tradition with my kids. Father Christmas, the story of a toymaker that brings love and joy to …
 
My guest today is Frank Filipetti a Six-time Grammy winner and world-renowned music producer, engineer and mixer. Born in Bristol, Connecticut, and based in New York since 1971, Frank was one of the first engineers to embrace digital mixing. His early credits include his first number one album, Foreigner’s “Agent Provocateur” which included the sin…
 
Imagine that you own a well-known car brand during a global pandemic. No one is coming to the show room to see your dealer’s cars, nor are they bringing them in for service. No one is really driving them around, either. What do you do? For Nissan’s Hussein Dajani, General Manager, Digital and CX Transformation, this wasn’t hard to imagine since he …
 
Fernando has a problem that he wants our help solving. In his industry of branding and packaging fast-moving consumer goods, his clients often tell him to do whatever the competition is doing. However, Fernando knows that while imitation is the highest form of flattery, it’s a less than ideal customer strategy when you want to win customers from th…
 
My guest today is Dorian Heartsong an American composer, producer, and multi-instrumentalist based in Los Angeles, California. As an artist, Heartsong is currently playing bass for Jason Bonham's Led Zeppelin Evening. He is also well known for his Bass work in Powerman 5000 from inception in 1990 until late 2001. Constant touring with bands such as…
 
Fred Reichheld, inventor of the Net Promoter Score® (NPS), sees customers recommendations as an act of love. Recommendations are a chance to provide an experience to someone they care about. Reichheld’s new book, Winning on Purpose: The Unbeatable Strategy of Loving Customers, shows tracking the actual referrals is the next level, what Reichheld de…
 
Blade is BACK, baby! Guillermo Del Toro's in the HOUSE! Ron Perlman is ON DECK! This movie RULES!...Some might say. Others might NOT. Tune in to today's episode to hear us tear this movie a new one. Joining us for this episode is writer, director and USC alum, Suraj Das! Here is the official synopsis of this classic film: "Blade is up to his old sh…
 
I love when listeners write in with their business problems. I don’t love that they have problems, but I love that they share them with us so we can all work through them together. In our latest submission for our “I’m in a Pickle” feature of the podcast, Janet explains that even though their customer comments are overwhelmingly positive, their Net…
 
My guest today is Jay Messina who grew up in Brooklyn, NY finding his first gig at Don Elliott’s studio using Les Paul’s one inch, 8 track machine. He then went to A & R Studios for 4 years, and the next 15 years at Record Plant NY recording all genres of music including Aerosmith, Kiss, Miles Davis, and lots more. His studio today is called West E…
 
I am happy to announce that I am getting my first electric guitar. Many of you know that also means I am buying my first amplifier, too. The one I have my eye on is Fender’s, not because I know anything about amplifiers and their performance, but because I like how it looks like it came straight out of the 1960s. Nostalgia is an important part of m…
 
Have you ever wondered why it's so much more difficult to lose weight and get fit over 40 than it was in your 20s and 30s? That's because the strategies you've used in your 20s and 30s simply don't work for women in their 40s and beyond. Our hormones are changing, our stress response is changing and as such our previous strategies might actually ma…
 
My guest today is Colin Brittain an American songwriter, producer and musician signed to Warner Chappell Music. He has written and produced for acts such as Papa Roach, Hands Like Houses, Basement, Dashboard Confessional, 5 Seconds of Summer, Stick to Your Guns, Miyavi, One Ok Rock, and Beautiful Bodies. Colin began his career playing drums in the …
 
Lewis McLaughlin & Hector Shaw are Scottish singer-songwriters. Following his 2020 EP ‘Paper In The Rain’, Lewis has released a selection of singles on Monohands Records throughout 2021, whilst Hector’s debut EP, ‘Gravity’, was released on May 21. Lewis will headline & Hector will support at the next Diamond Dogs Session, curated & hosted by MoJo E…
 
What's up, Daywalkers!? We're back and we're talkin' BLADE, the late 90's vampire superhero classic that started it all! And by "it all" you know that I mean the entire Marvel machine that we know and love today. That's right! None of it would be possible without Wesley Snipes!! Joining us for her fourth venture into the L2W cinematic universe is n…
 
One of our listeners, Jeanne-Claude, has a problem. He sells a complex product and despite the fact that they have the best one in the industry, the competition is outselling them. I can relate. I sold a complicated product when I was in corporate life, and it was always a highly competitive field. It can be challenging to communicate why you are t…
 
My guest today is Micah Tawlks a producer, mixer and all around music enthusiast based in Nashville TN. He began producing and mixing in 2011 and has worked with artists such as Louis Prince, Coin, Liza Anne, Hayley Williams, Halfnoise, The Brook & The Bluff, The Lone Bellow and Molly Parden. Tawlks grew up in Sacramento California and relocated to…
 
Scarcity is something are more used to these days, particularly in light of the supply chain problems we see. Scarcity is something we feel when we are doing thing we have enough of what we need. If we don’t fix the problems at the ports, and the related problem of driver shortages to bring things in from the ports, we might see quite a few empty s…
 
My guest today is Quentin Gilkey known to friends as ‘Q’, who began his music career on the performance side with a background in classical and jazz piano. He studied at the Conservatory of Recording Arts in Phoenix, Arizona, where he also honed his skills as an engineer. He moved west to Los Angeles and had an internship at Ocean Studios before la…
 
Here are your official License to Watch rankings of the Alien franchise! Is this one of the best franchises out there? Tune in to see how it all stacks up. Thanks to our guests for this journey through gooey space: Alex Parslow Jonathan Maurer Sean Jarrett Brian Vincent Rhodes It's an all USC alum review series! and Here's our upcoming schedule for…
 
This is, by far, our Frenchest episode yet! Writer, director, and animator Brian Vincent Rhodes joins the pod to discuss Jean-Pierre Jeunet's gooey mid-90's classic, Alien: Resurrection! If you haven't seen the movie, you are missing out on a whole bunch of French weirdness. The KY jelly budget on this thing must have been through the roof! Here's …
 
The 5 Rules to Dramatically Improve The Way you Deal with Customer Complaints A lot of the behavioral sciences can feel intimidating. However, it doesn’t have to be. The Five Rules Podcast Series is our attempt at giving you an easy entry point into the complex and messy world of Behavioral Science. Does your organization like to pretend that compl…
 
I'm honored to be here with the wonderful Bob Harper, long-time host of The Biggest Loser, heart attack survivor and celebrity trainer, whose clients include the likes of Ben Stiller, Selma Blair and Gwyneth Paltrow.By Abel James, FatBurningMan.com
 
My guest today is Colin Scharf a songwriter, producer, filmmaker, author, and English professor living in Mankato, Minnesota. Colin and his wife Laura co-front the indie rock band Good Night Gold Dust, which has released five albums, toured the Midwest, shared stages with national and internationally touring acts, and gained critical acclaim from M…
 
Do you struggle with midlife weight gain? Maybe you've been in a constant seesaw of diets where you've lost weight, gained weight, lost weight and gained weight. It can feel like all you ever think about is food - then comes a cycle of pleasure followed by guilt, followed by pleasure, and then more guilt. And the horrible cycle continues. What if i…
 
Rachel has a problem. Her boss can’t see the need to change. She is frustrated and doesn’t know what to do. Lucky for her, she listens to our podcast and took advantage of our “Help! I’m in a Pickle!” segment for our advice on what to do. In this episode, we explore what Rachel, or anyone who champions Customer Experience but doesn’t have the suppo…
 
My guest today is Graham Waks (wax) a drummer, engineer, and producer originally from California now living in Nashville TN who has been playing the drums for 12 years and teaching six. His recording studio is called Left + Right Music and he also runs Music City Acoustics designing and building acoustic panels for home studios. While he absolutely…
 
Lady Helen Hamlyn CBE is a designer & philanthropist. Renowned for her pioneering work in design for the elderly, she now runs The Helen Hamlyn Trust - an independent, grant-making organisation who have initiated major charitable projects at Imperial College London, The Royal Opera House & The Royal College of Art. Email: josef@mojoedinburgh.com In…
 
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