show episodes
 
A podcast about the collapse of traditional corporate standards in today’s more personalized world. Leadership strategist, author, contributor to Forbes and founder of the Leadership in the Age of Personalization Movement, Glenn Llopis interviews executives across multiple sectors to find out how the balance between standardization and personalization can exist.
 
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show series
 
In this episode, we interview Bill Hulseman – an independent consultant from the education sector who specializes in designing rituals to support educators and facilitate dialogue. We talked about the importance of prioritizing individuals and discussed when and why we started prioritizing institutions over people – slowing down our efforts to tran…
 
In this episode we discuss how the future of learning and training is getting heavily dependent on providing a customized pathway for the student. Our guest, also reviews the formula for deploying a successful e-learning program and why bridging the content delivery platform and the content producers is crucial to future of e-learning. Our guest, B…
 
In this episode will talk about how the events of 2020 have transformed the way employers should support their employees and why the hybrid environment is here to stay. We discuss how to go beyond traditional retention and engagement metrics to measure real inclusion and human capital growth. Our guest, Kety Duron, is the Chief Human Resources Offi…
 
In this episode we review the role of Diversity and Inclusion and discuss why a cost center approach just doesn't work anymore. We will also talk about the Importance of a cultural legacy for large organizations, and why we should we be hopeful with the next generations in our quest for a more human focused leadership. Our guest, Robert N. Johnson …
 
In this episode, we talk about how to operationalize personalization by adapting traditional leadership models to serve the unique needs of students. We will discuss why institutions should start prioritizing wellbeing in the digital era – and how educators can help students face the growing mental health issues related with the advancement of tech…
 
In this episode, we talk about the notion of psychological safety and why organizations are struggling to achieve workplace sustainability – and trying to avoid systems that have historically suppressed employee’s individuality. We will also discuss the changing dynamics of the human resources department and why we should approach HR as a business …
 
In this episode, we examine how the pandemic has prompted employers to start listening and caring for employees in a more personalized way. We will also discuss how to close the post pandemic trust gaps between employers and employees. Finally, we will talk about a possible extinction and necessary evolution of the CHRO role. Our guest today, Diane…
 
In this episode, we look to answer the following question: has higher education historically stifled the individuality of its students? We will also talk about redefining student success and how the pandemic affected the student’s approach to higher education. Our guest Nathan Long, is the president of Saybrook University - a regional, non-profit i…
 
In this episode, we discuss lessons learned from the 2020 health crisis – from team building to valuing differences in thought as well as changes in the hybrid work models – and what to expect from the next generation of healthcare C-suite executives. We will also talk about the resistance to change that exists in the healthcare industry and how di…
 
In this episode, we talk about the streaming generation and how they are influencing the ways we learn and consume education. Glenn interviews a millennial who can teach us all about work life balance, what it means to have a sense of ownership at work and what it takes to be efficient in the workplace. Our guest, Parker Handley, is a 25-year-old g…
 
In this episode, we talk about future of benefits management in large organizations and how employers should evolve in providing health and well-being solutions to their employees – creating competitive advantage in their quest to attract, retain and develop top talent. Our guest, Harlan Levine, is president of strategy and business ventures for Ci…
 
In this episode we discuss the importance of transitioning healthcare to take on a much larger public health & well-being role – as well as educating and working closing with large employers to solve for the social determinants of health and the path to pitch corporations into the benefits of solving for the social determinants of health. Our guest…
 
In this episode we discuss the post pandemic challenges in the workplace and the marketplace – and why the new currency for leadership of the future is continuous learning. We also debate why great standardized processes often sets us free for creating more personalized outcomes and how to mitigate the risks of technology in organizations to ensure…
 
In this episode, we explore the healthy tension between community colleges and four-year universities and their relevancy in this 4th Industrial Revolution. We also discuss what can we learn from younger generations – to start equipping students with skills that will allow them to adapt, evolve and create part of the new economy. Our guest this wee…
 
In this episode, we discuss the changing mindset of different student generations and how the spirit of self-determination, sustainability and collectivism is more prevalent today than it was years ago. We also review the transformation that is happening in higher education and how traditional Higher Ed stands in the way of tech-oriented newcomers.…
 
In this episode, we talk about the need to start incorporating calculated risks and helping people be comfortable with failure – while delivering solutions with limited recourses. Our guest, Brad Williams, is the President of El Centro Campus at Dallas College. Brad has also served as the president at Oklahoma state university and his background in…
 
In this episode we talk about the importance treating diverse communities with personalization to build trust, deliver the right message and elevate the level of care and access across the country. Our guest, Dr. Ed Kim, is the physician in chief at City of Hope Orange County in Southern California – a world-class leading organization in Cancer Tre…
 
In this episode we discuss why higher education institutions need to adapt the way they are preparing students to land on jobs that don't exist and solve problems we haven't yet identified. Our guest today, Dr. Robert Johnson, is the 6th president of the Western New England University. Together we will discuss new ways to prepare students to do thi…
 
In this episode we discuss how to prepare students for jobs that don’t exist yet trough a cross disciplinary approach to higher educations and how to use the advancements of technology to create highly personalized curriculums. Our guest, Paul Pavlou, is the Dean of the Bauer College of Business at the University of Houston. All episodes are availa…
 
In this episode, we talk about the collective realization of a higher interconnectedness brought by the pandemic and how we could apply these notions in the higher education transformation. Our guest, Dr. Kaushal Chari, is the dean of the Sheldon B. Lubar School of Business at the University of Wisconsin-Milwaukee. Together, we talk about providing…
 
In this episode, we talk about the evolving role of CHRO’s that are changing from being traditionally siloed managers within the organization to indispensable community builders that should be responsible for implementing inclusion as growth strategy in a world that is craving for more unity. Our guest, Kristin Gwinner the Vice President and Chief …
 
In this episode we discuss the importance of removing barriers in our higher education system – from simplifying the application process to getting to know and listen to every student. Our guest, Mike McDonough is the eighth president of Raritan Valley Community College in New Jersey. Since 2014, Mike has been working to foster intellectual curiosi…
 
This week we discuss the complexities and possibilities for higher education to change in a more personalized world. Our guest, Nancy Hubbard is a professor of management and Dean of college of business at the University of Lynchburg. Nancy is also an best-selling author of several books on strategy, change management and mergers & acquisitions and…
 
In this episode we discuss about the importance of co-designing the future of healthcare with patients and how to find the right balance of personalization and standardization on a systemic level. Our guest today is Dr. Neha Nanda – whom I refer to as the Paradigm Disruptor. Dr. Nanda serves as the medical epidemiologist for Keck medicine at the un…
 
In this episode, we talk about how an employee centric approach can have a significant impact on how we lead in times of crisis and uncertainty. We will talk about how a large, established organization had to adapt to the challenges of 2020 and saw that as an opportunity – rather than a challenge – for their employees to be true to their shared mis…
 
In this episode, we will talk about the challenges that our educational system is faced with and how student centricity can play a big role in preparing our students to confront the world and transform society. Our guest is David Banks and he’s the president and CEO of the Eagle Academy Foundation and the founding principal of the Eagle Academy for…
 
In this episode, we discuss the challenges of defining education as an investment, how 2020 digital transformation and social unrest is impacting the lives of professors, faculty and students. Our guest today, Adlai Wertman, is the David C. Bohnett Professor of Social Entrepreneurship at the USC Marshall School of Business. Adlai is going to be amo…
 
Our guest today comes directly from Wall Street to discuss the impact the pandemic has had not only in the consumer package goods industry - but also in higher education that must quickly adopt a consumer centric approach. Nik Modi is a Managing Director at RBC Capital Markets, where he has responsibility for coverage of Beverage, Household Persona…
 
In this episode we discuss how organizations are being compelled to evolve their talent management practices in today’s more personalized word as they compete for global talent. Our guest, Eric Miller is the Vice President Global talent operations at Viacom CBS and has spent the last 25 years of his career in the HR space. Together we review how pe…
 
In this episode we talk about the fundamentals of Leadership in the Age of Personalization with an experienced C-Suite Executive that was a pioneer of woman leadership at a large organization like Walmart. Gisel Ruiz served in C-suite roles in operations and human resources during her 26-year career at Walmart and has most recently retired as the E…
 
In this episode, we discuss how COVID-19 became a catalyst for virtual care and how individual empowerment can play a large role to the advancement of the healthcare sector. Our guest, Dr. Shaden Marzouk, is the President of the CareMore and Aspire at Anthem. She has over two decades of experience in healthcare with expertise in services, provider,…
 
In this episode, we talk about the 3 P’s that are defining the narrative these days: Pandemic, Protests and Profit. Gyasi is the president at the Cancer Treatment Centers of America Global (CTCA). Along with our Co-Host, Professor Scott Lacy, we will discuss the importance of dismantling false narratives to create awareness and start acting as co-c…
 
In this episode, we review the racial tensions the world is rightly facing as consequences of a system that was created and perpetuated by design. Our guest, Pam Abner is the vice president and chief administrative officer for diversity and inclusion at Mount Sinai health system in New York. Together, we discussed how the recent racial protests hav…
 
In this episode, we identify the trends in higher education as it reinvents itself to teach in remote environments and provide the necessary curriculum to better equip students to today’s new realities that are impacting the workplace and marketplace. Our guest, Sandeep Krishnamurthy, is the dean of the AACSB-accredited School of Business at Univer…
 
In episode #8, we invited a mental health scientist to discuss the effects of the COVID-19 pandemic in terms of anxiety and depression in the overall population, as well as the latest advancements in pharmacogenomics as the industry moves to a more personalized approach. Our guest, Dr. Tony Ortiz is the founder, principal investigator and scientifi…
 
In episode #7, we wined back to April when the COVID-19 crisis was in full force and we were trying to predict the impact an imposed isolation was going to have on our work and our lives. Along with our special guest, Eric Llopis, we discussed how corporations would have to adapt to our new reality and compared it with other moments of crisis, such…
 
In episode #6, we invited an experienced C-Suite Executive with 30 years of experience in the automotive industry to discuss how emotional intelligence, transparency and vulnerability are powerful tools for leaders that are in constant pressure to deliver and increase key performance indicators. Fred Diaz has recently served as President and CEO of…
 
In Episode #5, we invited Patrick McHonett, Head of School at St. John’s Episcopal School to discuss some of the implications on the educational system during the COVID-19 pandemic. Patrick shared some of the challenges and opportunities that educators are encountering right now and how this crisis will influence the evolution of education moving f…
 
In episode #4, our guest Teri Fontenot takes us inside the mindset of a Healthcare Leader during times of crisis – as she shares some of her own experience during Hurricane Katrina as the CEO of Woman's Hospital in Baton Rouge, Louisiana. Teri now serves as director at numerous state and national healthcare boards after 23 years of experience at Wo…
 
In our third episode, we invited Jim Bastian to share some of the challenges and opportunities this COVID-19 crisis has created to organizational culture, productivity and the practice of law. Jim is a partner in the law firm: Shulman Bastian Friedman & Bui where he heads the Firm’s Bankruptcy and Reorganization Practice Areas. Also, Dr. Scott Lacy…
 
In our second episode of Personalization Outbreak, we invited the personalization advocate, Jack Cox, to share his knowledge acquired over 25 years in the healthcare segment, including stories about his years of military service at Travis Airforce Base. Jack brought up the importance of building trust during times of chaos – triggering Scott Lacy t…
 
In our first episode, we invited the personalization advocate and speaker coach Dr. Nick Morgan to talk about the responsibility that leadership have in communicating with transparency, the importance of authenticity and the challenges of virtual communication in times of crisis. Nick is the founder of Public Words – a nationally recognized communi…
 
Today, the number one motivating factor in the workplace is praise and recognition. To keep employees engaged, leaders must create environments that allow their teams to fulfill their true potential. When asked where we see ourselves in five, 10 or 20 years, most of us visualize a future where we advance in our careers, earn more money and buy more…
 
Building a positive, thriving culture is a top priority for C-Suite leaders, but many may not immediately consider the cultural challenges that occur outside the office walls. Each organization has a culture unique to its geographical location. No matter where or when business is conducted, building a culture that strongly supports our team to inno…
 
As we navigate the journey through the business world, we may find ourselves on unforeseen paths — often more than once. Our plans may change as time and technology evolve, but as leaders we must develop strong agility skills. We learn to be flexible and adaptable by taking action and becoming agents for change. Leading teams through changing times…
 
To succeed in today’s ever-changing business climate, it’s imperative that C-Suite leaders become keenly aware of their customers and the changing face of the consumer. As the United States grows more diverse, we must be equipped with the tools and skills to be constantly changing and evolving to keep up with the modern consumer. Our first guest, G…
 
As executives move their way up the ranks and into the C-Suite, they must not forget the journey that brought them there. Many C-level leaders start out with humble beginnings, and their drive and determination to achieve greatness have gotten them to where they are today. From manning the cash register, to taking the leap and starting your own bus…
 
When we think of this definition of success, we tend to leave out an essential component: Happiness. If we do not truly enjoy the process toward our goals, we fall into habits that only breed negativity and deplete our energy. As C-Suite leaders, it’s common to become reserved and put your happiness on hold while waiting for results. Taking control…
 
C-Suite leaders today are struggling with an issue that has put many organizations out of business their employees out of work. They accept what is average instead of pushing their teams to take risks and disrupt their industries. The current state of our economy is enough to worry anyone, and many business leaders are willing to settle with what i…
 
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