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We are a digital product studio in NYC and we build beautiful platforms for some of the biggest companies. Our podcast, hosted by co-founders Paul Ford and Richard Ziade, is about software eating the world and the changing forces of technology. We publish twice a week, and often feature interviews with interesting creative thinkers, technologists, and founders.
 
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As an actor and communications coach, Bill Smartt knows how to speak to the room — both in person and online. Bill has been working with Postlight for years, and this week, he joins Paul and Rich with tips on how to communicate effectively and give that presentation you’re nervous about. He breaks down how to structure your deck, shares how to make…
 
As an actor and communications coach, Bill Smartt knows how to speak to the room — both in person and online. Bill has been working with Postlight for years, and this week, he joins Paul and Rich with tips on how to communicate effectively and give that presentation you’re nervous about. He breaks down how to structure your deck, shares how to make…
 
Paul Ford may have coined the term “content strategist” but he’s certainly not the only expert in it. This week Paul and Rich are joined by Postlight’s Associate Director of Digital Strategy, Chappell Ellison, to discuss the three pillars of content strategy. She also discusses the difference between editorial and technical content strategists, sha…
 
On October 4th, 2021, Facebook, Instagram, and WhatsApp were all down for most of the afternoon. Meanwhile, Paul and Rich recorded this week’s episode to discuss the outage and the ongoing allegations against Facebook. They also draw parallels between regulating Facebook and regulating the tobacco industry and share their hypotheses on how Facebook…
 
On October 4th, 2021, Facebook, Instagram, and WhatsApp were all down for most of the afternoon. Meanwhile, Paul and Rich recorded this week’s episode to discuss the outage and the ongoing allegations against Facebook. They also draw parallels between regulating Facebook and regulating the tobacco industry and share their hypotheses on how Facebook…
 
It’s the 300th episode of the Postlight Podcast! To celebrate, Paul and Rich talk with Steph Colbourn, founder and CEO of editaudio and producer of the podcast since early days. Steph gives the inside scoop on how the podcast gets made, what makes a great one, and the latest developments in the podcast production industry. She also shares Rich and …
 
So, you’ve agreed on what you’ll deliver and signed the contract, but then a stakeholder asks for one more thing. And one more thing. Change is bound to happen when you’re shipping software — how do you keep your project on track? In part three of the Catalyst Live! event series, Paul and Rich share tips on managing change from the get-go and expla…
 
So, you’ve agreed on what you’ll deliver and signed the contract, but then a stakeholder asks for one more thing. And one more thing. Change is bound to happen when you’re shipping software — how do you keep your project on track? In part three of the Catalyst Live! event series, Paul and Rich share tips on managing change from the get-go and expla…
 
Both Rich and Vicky didn’t start off in software, so how did they end up there? This week Rich is joined by Postlight’s Head of Product Management, Vicky Volvovski, to talk about their professional paths. They discuss what drives them and share tips on how to get that next role you have your eye on. Hint: Don’t be afraid to show your work in progre…
 
Acronyms can feel cheesy, but they sure are effective — in the world of software and beyond. This week Paul and Rich discuss the value of naming your initiatives and urge you to embrace the inevitable acronym that will follow. They chat about how strong naming can help teams internalize processes and rally around projects. They also discuss how the…
 
If you've been a customer of Amazon Web Services, you know the billing nightmares of services that weren't built to talk to each other. After learning firsthand, Corey Quinn founded The Duckbill Group to help companies tackle their confusing and wildly expensive AWS bills. This week, he joins Paul and Rich to share advice on cutting down your AWS b…
 
As you know by now, Rich and Paul were itching to get back to the office. They craved those IRL moments that spark conversation, build relationships, and foster innovation. This week, Senior Director and Head of Product Management, Vicky Volvovski, argues that all of that can be done remotely (and done well!). After working from home for a decade, …
 
As you know by now, Rich and Paul were itching to get back to the office. They craved those IRL moments that spark conversation, build relationships, and foster innovation. This week, Senior Director and Head of Product Management, Vicky Volvovski, argues that all of that can be done remotely (and done well!). After working from home for a decade, …
 
The MTA is one of the largest transit systems in the world, and recently, Postlight helped take it digital. This week Joshua Gee, Director of Digital Customer Experience at the MTA, joins Paul and Rich to get into the nitty-gritty of updating massive government systems. From legacy platforms to procurement to getting different parts of government t…
 
The MTA is one of the largest transit systems in the world, and recently, Postlight helped take it digital. This week Joshua Gee, Director of Digital Customer Experience at the MTA, joins Paul and Rich to get into the nitty-gritty of updating massive government systems. From legacy platforms to procurement to getting different parts of government t…
 
This week Chris and Gina sit down with Nathan Henry and Vicky Volvovski of Postlight’s PM leadership to talk all things product management at a client services firm. Nathan and Vicky share ideas on building lasting client relationships and break down how to structure client workshops to get at the root of the problems you’re trying to solve. Then, …
 
This week Chris and Gina sit down with Nathan Henry and Vicky Volvovski of Postlight’s PM leadership to talk all things product management at a client services firm. Nathan and Vicky share ideas on building lasting client relationships and break down how to structure client workshops to get at the root of the problems you’re trying to solve. Then, …
 
Since the 1950s, Fender has been one of the leading names in music. Six years ago, Ethan Kaplan pitched Fender to build out a digital take on a traditionally analog experience — guitar lessons. This week, Paul and Rich sit down with Ethan to discuss how he pitched the idea to the team and why Fender needed a digital strategy. He also shares valuabl…
 
Deadlines might be the best productivity tool invented to date. But what are other ways to motivate your team? This week Paul and Rich grapple with how to operationalize work processes without exerting too much power. They also give cheeky tips for employees to navigate deadlines with their bosses.By Postlight
 
Deadlines might be the best productivity tool invented to date. But what are other ways to motivate your team? This week Paul and Rich grapple with how to operationalize work processes without exerting too much power. They also give cheeky tips for employees to navigate deadlines with their bosses. Links: Paul Ford - Wired…
 
Exciting things are happening at Postlight! This week Paul and Rich introduce the new President and the new CEO of Postlight. Paul and Rich explain why they are stepping back into their roles as Co-Founders and share what they’ll be doing next. Also, Gina Trapani and Chris LoSacco talk about their new roles and what they envision for the future of …
 
Billionaires live in a different reality — but that’s no reason why you can’t connect, communicate, and collaborate. This week Paul and Rich share tips for successfully communicating with the wealthiest leaders. They explain the importance of keeping it simple and why billionaires often respond with gusto when you tell them what they shouldn’t do.…
 
Agendas are important, but can you stick to them too much? This week Paul and Rich break down how to transform your meeting from a rigid list of bullet points to a more creative and collaborative environment. They discuss how remote work has changed meeting dynamics and share what they've missed about the spontaneous, quick-fire meetings brought on…
 
When Lauren Lockwood and Emily Wright-Moore worked for the government, a digital services agency to serve their industry didn’t exist — so, they created one! This week Paul and Gina sit down with Lauren and Emily of Bloom Works to discuss the unique challenges of providing digital services within the government. Then, they share how Bloom Works aim…
 
When Lauren Lockwood and Emily Wright-Moore worked for the government, a digital services agency to serve their industry didn’t exist — so, they created one! This week Paul and Gina sit down with Lauren and Emily of Bloom Works to discuss the unique challenges of providing digital services within the government. Then, they share how Bloom Works aim…
 
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