19.01 - Digital’s future: A new line of business, not just a bolt-on

21:48
 
Share
 

Manage episode 274885390 series 1352968
By BAI Banking Strategies. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
One of COVID-19's key impacts on banking is an acceleration of the industry’s transition away from the branch and toward the digital device. While that may be the broad trend, a deeper look shows a less uniform reality, with some banks and credit unions transitioning faster and more effectively than others. We’ll traverse this uneven terrain with Greg Thompson, director of change management at nCino, and get his take on how financial institutions should think about digital transformation.

203 episodes