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“What we really focus on is the luxury concierge style of doing business. Really knowing those top 20% of your clients, knowing their tastes and not necessarily automating everything in your business, but having that human touch.” - Kathleen Cutler Welcome to Brave and Boss! I’m Kristi Soomer. On this episode, I welcome Kathleen Cutler to talk about fundamental sales tactics and techniques. If you're running an online business and you feel like your website or your customer experience is a little bit too impersonal, then stay tuned. Full Show Notes At: https://www.kristisoomer.com/blogs/retail/turn-relationships-into-revenue-ft-kathleen-cutler Connect with Kathleen Website: www.kathleencutler.com Instagram: http://instagram.com/kathleencutler Don't forget to subscribe-rate-review. It's super easy and helps me to reach MORE creative entrepreneurs just like you! Connect with me on Twitter: https://bit.ly/39NSqno YouTube: https://tinyurl.com/yypc4b5a LinkedIn: https://tinyurl.com/y4g2ddyw Pinterest: https://tinyurl.com/yxpna4qc Instagram: https://www.instagram.com/kristisoomer/