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Manage episode 282383937 series 2430725
Welcome to Episode 7 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be all about team drama. We will talk about the drama triangle to see how drama starts and spreads, and how to stop it if it's happening inside your practice. All this and much more, up next.
- Bullet points
- 00:52 - Starting invisalign
- 04:23 - All about team drama
- 05:07 - The drama triangle
- 14:48 - How to stop gossip and drama
- 19:52 - Teaching your team about your drama triangle
- 21:22 - Identifying if something is actually a problem, and whose problem is it
- 23:04 - Avoid being dramatic: gather data instead
- 29:00 - Meeting expectations and setting rules
- 33:20 - Accountability and responsibility
- 39:09 - Recap