All about team drama and how to stop it


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By Terri Pukanich and Dr. Terri Pukanich. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Welcome to Episode 7 of the re-launched Dental Boss Lady Leadership Academy Podcast with Dr. Terri Pukanich. Today's episode is going to be all about team drama. We will talk about the drama triangle to see how drama starts and spreads, and how to stop it if it's happening inside your practice. All this and much more, up next.

  • Bullet points
  • 00:52 - Starting invisalign
  • 04:23 - All about team drama
  • 05:07 - The drama triangle
  • 14:48 - How to stop gossip and drama
  • 19:52 - Teaching your team about your drama triangle
  • 21:22 - Identifying if something is actually a problem, and whose problem is it
  • 23:04 - Avoid being dramatic: gather data instead
  • 29:00 - Meeting expectations and setting rules
  • 33:20 - Accountability and responsibility
  • 39:09 - Recap

54 episodes