Consumer Demand: How Can Shippers Better Respond to New Consumer Demand Signals? Guest: Jim Dempsey, Panasonic
Manage episode 249861863 series 1530164
Consumers who once appreciated two-day shipping, have now come to expect next-day and often even same-day delivery. In order to keep up, shippers have reinvented their supply chains with better technology, more comprehensive data, and revised reverse logistics processes to help improve customer satisfaction. Jim Dempsey, National Sales Director for Panasonic, explains how these tools can help make the shipping process easier for consumers in 2020 and beyond.
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