Manage episode 296740406 series 1338429
In today's show, Stuart welcomes Claire Winter. Claire, who is Lift The Bar's head of operations, has been on the podcast lots of times before talking about her experience as a personal training client and on topics like belonging as a fitness professional. Today, they talk about three topics - losing clients and why it's probably not your fault just now, burnout and how to take better care of yourself and her upcoming customer service course. Timestamps are below!
- [01.05] - Why it may not be your fault if you're seeing clients drop off just now.
- [14.30] - Retention tips.
- [20.48] - Burnout.
- [33.48] - Claire's upcoming customer service course.
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