6 Communications Tools for the Manufacturing Leader


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By Jason Zenger, Jim Carr and MakingChips LLC. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this week’s episode of MakingChips, hosts Nick Goellner and Jason Zenger discuss 6 Communications Tools for the Manufacturing Leader.


  • :57 | Nick and Jason discuss how a Manufacturer Leader can learn how to better communicate
  • 4:39 | Nick shares Manufacturing News from an article by Jay Timmons, President and CEO of NAM (National Association for Manufacturers) regarding tax reform and investment incentives for manufacturers
  • 12:25 | Jason recommends the book "Crucial Conversations"
  • 15:43 | Jason talks people, culture, numbers and ProShop ERP - Can get data in real time
  • 16:47 | Nick shares the first tool RACI chart (Responsibility Assignment Matrix)
  • 19:53 | Approval Drawing Review (Approval Review meeting)
  • 23:17 | PCP Program (Premiere Channel Partner Program)
  • 25:12 | BrandScript (StoryBrand) Help companies tell coherent stories
  • 28:05 | PSM (Process Success Map) - Making your customers successful
  • 30:16 | VOC Program (Voice of the Customer/Client program)
  • 32:83 | Jason offers his final thoughts on the episode

444 episodes