147: Empathy and Intentionality with Joey Holley of Pawn Express

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By Yigal Adato. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
What’s up, Pawn Family! When times are tough and you have to leave your team, can you confidently say that they can handle the operations in your store without you? Are you intentionally equipping your team with training and systems so they know the things you do? This interview will teach entrepreneurs and managers things about the importance of intentional leadership, creating systems, trusting team members, customer service, and hope. If you’re tired and overwhelmed right now in handling your business, your team, and your relationships, let me know. I would like to give you a Strategy Call. Don’t worry, I’m not going to charge you for it. This interview with Joey has reminded me of how much pawnbrokers need help. Don’t wear all the hats. You can’t do it all. And know that you’re not alone. Hope this brings encouragement to you. You can let me know your takeaways from this podcast and join our discussions in the Pawn Leaders Facebook community. Click here to book a FREE strategy session with me.

171 episodes