Talking secrets of happy customers with Dr. Natalie Marks


Manage episode 297999198 series 2850876
By Vet Candy. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Taking care of pet health is the heart of every clinic. Good pet care needs to be the foundation of every practice, but if it's the only focus the clinic might not be as successful as it could be. Great health care at the expense of customer service can result in high customer turn over, and at best lackluster reviews.

On this episode of Vet Candy IRL, Shannon Gregoire and Tatiana Rogers speak with Dr. Natalie Marks about secrets to happy customers, including ways to make the vaccine visit better.

This program is brought to you by Merck Animal Health, makers of Nobivac Edge vaccines. Choose the best protection for your clients with convenient small dose options that deliver powerful protection for dogs of all sizes. To learn more visit:

15 episodes